ibis Melaka 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 715 görüş

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Açıklama

Otel ekstraları

  • 249 contemporary rooms

  • All-you-can-eat buffet breakfast

  • Web Corner and Complimentary WIFI access

  • 4 well-equipped meeting rooms with state-of-art facilities

  • Walking distance to historical attractions

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Otelin konumu

ibis Melaka

249 Jalan Bendahara
75100 MELAKA
Malaysia

GPS:2.197616, 102.25204

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Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel

IBIS KITCHEN RESTAURANT

Our all-day dining restaurant offers All-You-Can-Eat breakfast buffet and an innovative a la carte menu for lunch and dinner. Kid's menu is available too!

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  715 görüş

TripAdvisor Derecesi  4.5/5  560 görüş

2024 mükemmeliyet sertifikası

Fantastic - made for a brilliant holiday!

Tripadvisor puanı 5.0/5

vodkaed Couples - TripAdvisor onaylı yorum

Wonderful stay - excellent service and hospitality ( in particular at reception Ireni was most attentive, helpful & courteous) - fabulous pool area and great location walking distance to cities key attractions

Great location

Tripadvisor puanı 4.0/5

CamTas1 TripAdvisor onaylı yorum

Great location for the many wonderful sites of historical Malacca. A short walk away from the busy Jonker St area but there are many wonderful hidden gems not far away from this area . The hotel is quite spacious and modern with good sized rooms . We were really impressed by the hospitality of Irene and Ipan . They are so friendly , professional and great ambassadors for Accor . I hope they undertake leadership roles within Accor . The fitness room and pool are great to use . The big let down is the restaurant area . Many staff seem disinterested . The food is not of a high quality and table service is poor. We saw a number of staff sitting idly using their phones or just wandering . Maybe much more encouragement to have greater pride in service and hospitality is needed .

Helpful Staff

Tripadvisor puanı 4.0/5

134MichaelP134 Solo travel - TripAdvisor onaylı yorum

I wish to commend Apin William and I-Rene for the most friendly and helpful service during my stay. They approached their tasks with a positive attitude. I noticed a higher level of friendly attitude and communication when they were on duty. Thank you both

Dear 134MichaelP134, Warmest greetings from ibis Melaka! Thank you for your wonderful feedback! We’re thrilled to hear that Apin William and I-Rene provided you with friendly and helpful service during your stay. We take pride in our team’s commitment to creating a welcoming atmosphere, and it is great to know their positive attitude made a difference for you. We will be sure to share your commendation with them. We hope to welcome you back soon! Warm regards, ibis Melaka

Worth the Price, it’s Clean and Warmth feel from Staff

Tripadvisor puanı 4.0/5

Brandonlin83 Friends getaway - TripAdvisor onaylı yorum

Pricing wise it depends on the holiday seasons, but I felt it’s worth it for the price in terms of comfort, cleanliness, exceptional staff quality and not so crowded as compare to the few older and more prominent hotels around Melaka Location wise, it’s not the most convenient, it’s about 5 min drive from Jonker but it’s in Little India area hence some good and famous food are literally walking distance; such as Bunga Raya Popiah, the Famous Samfu Nonya restaurant. Good parking space behind the hotel and it’s fenced and guarded. The only thing is it’s outdoor parking. Very nice swimming pool with kids playground in the pool. Kids will love it. Breakfast is at the lobby cafe. Food variety wise, it’s abit little in my opinion and the choices aren’t really that appealing. Only one hot manned counter for eggs. Perhaps the cafe space is also limited. But ultimately what will bring me back to this hotel again are the staffs. They are attentive and I must really compliment front counter staff “Apin Williams” for helping me do last min arrangement for a surprise birthday for my wife. They even called up to the room to check on how you are and what we need. Hotels nowadays are very similar in terms of the amenities hence it’s the Staff approach that will distinguish the Great hotels amongst them.

Dear Brandonlim83, Warmest greetings from ibis Melaka! Thank you for sharing your thoughtful review! We are thrilled to hear you enjoyed your stay at ibis Melaka. It is great to know that you found comfort in our facilities and that our team, especially Apin, made your experience special with the surprise birthday arrangements. Your compliments about our staff mean a lot to us! However, your feedback on your breakfast experience is duly noted. Rest assured that your feedback will be shared with our team for their further review and improvement. Once again, thank you for staying with us. We hope to have the opportunity to welcome you back in the future. Warm regards, ibis Melaka

Great service at the front desk from Faiz

Tripadvisor puanı 5.0/5

Nomad37757125273 TripAdvisor onaylı yorum

I made an error in my room reservation. On arrival at Ibis Melake, I found that there was no reservation under my name. Faiz at the front desk was kind and helpful. He went through great length to get me a room, hotel was fully book on that day. This is what I call great customer service! I enjoyed very much my stay at Ibis Melaka. Great location, room was very clean and comfortable. I reckon that this is best value for money hotel in Melaka .

Dear Nomad37757125273, Thank you for taking the time to share your experience. We are pleased to learn that our front desk team, Mr. Faiz, was able to assist you and resolve issues pertaining to your room reservations upon your arrival. Once again, thank you for staying with us at ibis Melaka. We hope to have the pleasure of welcoming you back in the future. Warm regards, ibis Melaka

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