Sofitel Wellington 5 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 2.544 recensioni

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Descrizione

I plus dell'hotel

  • Jardin Grill restaurant. Beloved by locals and guests alike.

  • La Serre Bar. A chic lounge bar, specialising in local gins.

  • Club Sofitel executive lounge.

  • Qualmark Gold Star Sustainable Tourism Rating

Le nostre sistemazioni

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Posizione dell'hotel

Sofitel Wellington

11 Bolton Street
6011 WELLINGTON
Nuova Zelanda

Coordinate GPS:-41.279693, 174.774617

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera
Vicino alla proprietà
  • Parcheggio

JARDIN GRILL

L'esclusivo e accogliente ristorante è ideale per cene eleganti. Gli ospiti possono scegliere di invitare amici, clienti e colleghi attorno al braciere per il fuoco o nel cortile riparato esterno.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  2.544 recensioni

Giudizio TripAdvisor  4.5/5  692 recensioni

Certificato d'eccellenza 2023

Exceptional

Punteggio Tripadvisor 5.0/5

GlobeTrotting452995 Recensione certificata TripAdvisor

I had the pleasure of staying at the Sofitel for a month. It was a fantastic experience, made extra special by the attention to detail by the friendly staff and the food was perfect, especially the morning breakfast with barrista coffee. The bed is super comfortable and the location is great, within minutes of the botanical gardens and downtown. My only criticism would be the air conditioning which was overly active, although that's very much an individual preference.

Bonjour Kia Ora, Thank you so much for choosing Sofitel for your extended stay, and for sharing your wonderful experience with us. We are thrilled to hear that you had a fantastic month-long stay and that our friendly staff contributed to making it extra special with their attention to detail. We're delighted that you enjoyed the perfect food, especially the breakfast with barista coffee, and found our beds super comfortable. It's also great to hear that our central location near the botanical gardens and downtown added to your enjoyment. We appreciate your feedback regarding the air conditioning. Please accept our apologies for any inconvenience caused. Your comments have been noted, and we will review the settings to ensure a more comfortable environment for our guests. Thank you once again for your kind words and valuable feedback. We look forward to welcoming you back for another enjoyable stay. Warm regards, Anagha Thareja Guest Experience Manager, Sofitel Wellington

Very satisfied

Punteggio Tripadvisor 5.0/5

Fitch2014 In coppia - Recensione certificata TripAdvisor

A hotel that does what a hotel should do in every aspect. The two dinners we had were just outstanding and if you get a table close enough to the kitchen and chance to watch the head chef do his thing it’s understandable why the food is so good. He lives his job and is taking all his staff on a food journey. Being picky the only fault is we had to wait a while for a pre dinner drink In the bar area.

Bonjour Kia ora, M. Fitch, Thank you for sharing your very satisfying experience with us. We are thrilled to hear that you found our hotel to meet all your expectations in every aspect. We are particularly pleased that you enjoyed the outstanding dinners and appreciated the opportunity to watch our head chef Joe in action. His passion for his craft and dedication to taking his staff on a food journey truly make our culinary offerings special. We apologize for the wait you experienced for a pre-dinner drink in the bar area. We will address this with our team to ensure a more efficient service in the future. Your feedback is invaluable, and we appreciate your detailed comments. We look forward to welcoming you back for another exceptional stay. Warm regards, Anagha Thareja Guest Experience Manager, Sofitel Wellington

Excellent Hotel

Punteggio Tripadvisor 5.0/5

Jim M Recensione certificata TripAdvisor

Very impressed with this hotel. Well kept, modern, & comfortable. Room was great - well equipped (including a capsule coffee machine) and nicely decorated. Staff were very friendly and helpful. Wi-Fi was strong (not always the case in hotels!) Breakfast was nice with lots of choice. Never stayed in a Sofitel before but if this is the general standard, I will in future.

Bonjour Kia Ora, M. Jim, Thank you for your excellent review! We are delighted to hear that you were very impressed with our hotel. It’s wonderful to know that you found our facilities well-kept, modern, and comfortable. We are pleased that you enjoyed the well-equipped and nicely decorated room, including the coffee machine. Your kind words about our friendly and helpful staff are greatly appreciated. We strive to provide exceptional service, and it’s rewarding to hear that we succeeded in making your stay pleasant. We're also glad that the Wi-Fi met your expectations and that you enjoyed the breakfast with its wide variety of choices. It’s fantastic to hear that your first experience with Sofitel has left such a positive impression, and we look forward to welcoming you back in the future. Thank you once again for your feedback. Warm regards, Anagha Thareja Guest Experience Manager, Sofitel Wellington

Sofitel Club… peccato 👎

Punteggio Tripadvisor 3.0/5

CarloB663 In coppia - Recensione certificata TripAdvisor

Riservando Sofitel (per 2 notti) abbiamo voluto cercare la qualità. Servizio e pulizia assolutamente 🔝… come pure l’accoglienza e check-out. Camere spaziose e ben curate e letti.. comodissimi 😴. Colazione in un ambiente sobrio, romantico e offerta gradevole. Migliorabile: beh… giusto ricordare ai clienti del Sofitel Club le regole da rispettare, in primis un abbigliamento consono SMART CASUAL; ma poi, pf. se vi sono regole facciamole rispettare altrimenti a cosa servono. Adulti in tenuta spiaggia, Short da bagno e ciabatte flip-flop o sportive; bambini a scorrazzare. Mi spiace, assolutamente nessun rispetto di regole basilari della buona educazione. Spero di trovare meglio al SO/Auckland🙄

Sotto le aspettative

Giudizio clienti 3.5/5

G R. Coppie - Avvisi confermati di ALL

L’hotel è bello e moderno e vicino al centro. Peccato che le prese USB vicino al letto non funzionino e che il personale, nonostante sia gentile, è poco attento ai dettagli.c’è stato servito un drink al bar senza pulire il tavolino e, cosa ancora più grave, Alla reception si sono dimenticati di far ritirare dal parcheggio la nostra auto. Abbiamo dovuto controllare dopo 15 minuti Cosa fosse successo altrimenti staremmo ancora li ad aspettare .

Bonjour Kia Ora Guido R., We very much appreciate your comments regarding your stay at the Sofitel Wellington. Thank you for your lovely feedback regarding the look and feel of the hotel and the location. However, it's unfortunate that you encountered some issues during your stay. Problems like non-functional USB sockets, lack of attention to detail in cleaning at the bar, and the oversight with your car at the parking lot can certainly impact the overall experience. Your feedback is instrumental in improving our services and we truly appreciate your understanding and the opportunity to make amends for the inconveniences you experienced during your recent stay. Merci Nga Mihi Viane Neemia Guest Experience Agent Sofitel Wellington

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 363 recensioni 8.7/10 Posizione
  • 1.066 recensioni 7.7/10 Camera
  • 1.287 recensioni 8.1/10 Servizio
  • 23 recensioni 5.1/10 Internet
  • 500 recensioni 6.5/10 Cibo
  • 288 recensioni 8.2/10 Atmosfera
  • 288 recensioni 6.6/10 Colazione
  • 232 recensioni 7.3/10 Pulizia

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