Novotel São Paulo Berrini 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 2 805

Гарантия
лучшей цены
Novotel São Paulo Berrini - Image 1
Novotel São Paulo Berrini - Image 2
Novotel São Paulo Berrini - Image 3
Novotel São Paulo Berrini - Image 4
Улица Анри Дюнана, 792, Чакара Санто Антонио, 04709-110 САН-ПАУЛУ, Бразилия

Описание

Особенности отеля

  • Отель рядом с выставочным центром Transamerica Expo Center (5 км)

  • В 700 метрах от торгового центра Morumbi Mall.

  • Аэропорт Конгоньяс находится всего в 5 км от отеля

  • Можно с животными: для получения дополнительной информации свяжитесь с отелем

  • Отель расположен всего в 200 м от консульства США

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Расположение отеля

Novotel São Paulo Berrini

Улица Анри Дюнана, 792, Чакара Санто Антонио
04709-110 САН-ПАУЛУ
Бразилия

GPS:-23.62733, -46.69881

Телефон
Факс +55 11 2755-6702

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

GOURMET BAR

В современном баре GB Berrini подают изысканные блюда. Вкусный континентальный завтрак - шведский стол, а также обед и ужин по меню a la carte. Блюда международной и современной кухни.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 2 805

Рейтинг TripAdvisor  4.0/5  Отзывов: 217

No points, no welcome drink....poor experience

Примечание: Tripadvisor 2.0/5

Juliovoxx Деловые путешественники - Реальные отзывы TripAdvisor

I am going to this hotel frequently since end of last year....2 months ago, started to not add points to my ALL account. This visit, travel agency was saying that points are allowed but since I am gold ALL, I didn´t received any upgrade in my room selection, considering that I reserved Executive, should go to the executive or higher and I stayed in the regular. Also, no welcome drink provided....very strange this time.

Dear Juliovoxx, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Berrini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula Peissner

Good spot to stay in SP

Примечание: Tripadvisor 5.0/5

Aleguarino2007 Couples - Реальные отзывы TripAdvisor

Since the pandemia, Novotel Berrini is our spot to stay in SP. It is new, clean and easy to move around the city. There is some facilities as Havana cafe, mini market, japonese restaurant, hairdress in the complex. Staff at the hotel is very helpful and great service. Breakfast is a goo variety. In our last two stays the only bad thing is that there has been lots of kids, which it didnt happen before.

Dear Aleguarino2007, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paula Peissner

New hotel that already needs to be overhauled

Примечание: Tripadvisor 3.0/5

RicsOpinions Деловые путешественники - Реальные отзывы TripAdvisor

I stayed in this hotel clearly while it was still brand new. The taxis and Uber drivers even had trouble finding it. It took over 30 minutes for me to checkin, while the clerk stumbled around the computer system. No managers were around to assist. Once I finally got my room key, I discovered that it didn't work and had to go back down and have it re-done. Then, I tried the restaurant which took almost an hour to bring me a club sandwich and a beer. There were only four other tables with people and so they had no excuse for such painfully slow service. The next morning, the breakfast buffet also had trouble bringing food out in a timely manner; plus I had to ask for my omelet four times. The rooms and facilities are very nice here. But the owners should go through, fire all of the managers, and rework everybody's training.

Dear RicsOpinions, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Berrini. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula Peissner

Excellent value and location

Примечание: Tripadvisor 4.0/5

Austin W Деловые путешественники - Реальные отзывы TripAdvisor

I have spent several nights here over the last few months, and the service and staff is very attentive. Modern rooms, clean, luminous, nice decoration and located conveniently close to the Morumbi shopping mall. Easy access to the hotel and located off the road so it is quiet and silent. Convenience stores next to hotel and some bars very close to it. Dining in the hotel too with some Gluten Free dishes marked with GF symbol Breakfast offers Gluten Free food, including GF bread. One of my rooms -upgraded- had a Nespresso coffe maker. I will keep on staying here as it is a very good hotel, cost-value wise.

Dear Austin W, We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner

Worse than any Novotel I’ve stayed at

Примечание: Tripadvisor 1.0/5

Claudia W Семьи - Реальные отзывы TripAdvisor

The hotel is in a good location, however very difficult to find. The employees are clueless. Parking does not belong to the hotel and employees don’t even know how it works. Hair dryer overheats and stop working after 5 minutes. In order to borrow a new hair dryer, you need to sign a term that you agree to be charged 200 dollars if you do not return. Same with a plug converter. Who would steal a hair dryer?? Bathroom leaks water all over as the shower is not as large as others Novotel and shower head seems to have been installed in the wrong place. Sofa bed isn’t a sofa bed. They just throw a flat sheet on top of something they call sofa. It’s really hard and impossible to sleep on. After one minute, the sheets were coming off, Manager on site is probably the worse possible manager a hotel can have. Little clueless kid that does not know how to deal with customers. It’s really unbelievable that this hotel is using the Novotel brand. I do not believe this hotel is lasting for too long, it’s very inexpensive for a Novotel, however the quality is not the same. I would not stay there. There are many options in the area.

Dear CWAX1, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Berrini. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula Peissner Gerente Geral

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Другие интернет-пользователи оценили наш отель

  • 487 Отзывов 8.8/10 Расположение
  • 873 Отзывов 8.1/10 Номер
  • 838 Отзывов 8/10 Сервис
  • 21 Отзывов 7.4/10 Интернет
  • 522 Отзывов 8.5/10 Завтрак
  • 364 Отзывов 8.6/10 Чистота
  • 246 Отзывов 9.4/10 Атмосфера
  • 213 Отзывов 8.1/10 Удобства

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