Novotel São Paulo Berrini 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 718

Novotel São Paulo Berrini - Image 1
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Opis

O hotelu

  • Hotel w pobliżu Transamérica Expo Center (5 km)

  • 700 metrów od centrum handlowego Morumbi.

  • Lotnisko Congonhas jest zaledwie 5 km od hotelu

  • Hotel przyjazny zwierzętom: aby uzyskać więcej informacji, prosimy o kontakt.

  • Hotel położony 200 m od konsulatu Stanów Zjednoczonych

Nasze pokoje

Lokalizacja hotelu

Novotel São Paulo Berrini

Rua Henri Dunant, 792, Chacara Santo Antonio
04709-110 SÃO PAULO
Brazylia

Pozycja GPS:-23.62733, -46.69881

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

GOURMET BAR

Nowoczesny Gourmet Bar Berrini oferuje wyśmienite doznania kulinarne. Ciesz się pysznym śniadaniem kontynentalnym w formie bufetu oraz lunchem i kolacją a la carte; specjalizujemy się w kuchni międzynarodowej i współczesnej.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 718

Ocena TripAdvisor  4.0/5  Liczba opinii: 244

Great experience and amazing service

Ocena na stronie TripAdvisor 5.0/5

moliger73 Opinia zatwierdzona w TripAdvisor

Great experience at the Novotel. Staff was amazing specially Carolina, Roberto and Thiago at the restaurant who would always welcome me in at afternoon with a big smile and amazing service. Rooms are clean and comfortable. Will definitely come back on my next visit to Sao Paulo.

Dear moliger73, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Paula Peissner

No points, no welcome drink....poor experience

Ocena na stronie TripAdvisor 2.0/5

Juliovoxx Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I am going to this hotel frequently since end of last year....2 months ago, started to not add points to my ALL account. This visit, travel agency was saying that points are allowed but since I am gold ALL, I didn´t received any upgrade in my room selection, considering that I reserved Executive, should go to the executive or higher and I stayed in the regular. Also, no welcome drink provided....very strange this time.

Dear Juliovoxx, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Berrini. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula Peissner

Good spot to stay in SP

Ocena na stronie TripAdvisor 5.0/5

Aleguarino2007 Couples - Opinia zatwierdzona w TripAdvisor

Since the pandemia, Novotel Berrini is our spot to stay in SP. It is new, clean and easy to move around the city. There is some facilities as Havana cafe, mini market, japonese restaurant, hairdress in the complex. Staff at the hotel is very helpful and great service. Breakfast is a goo variety. In our last two stays the only bad thing is that there has been lots of kids, which it didnt happen before.

Dear Aleguarino2007, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paula Peissner

New hotel that already needs to be overhauled

Ocena na stronie TripAdvisor 3.0/5

RicsOpinions Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I stayed in this hotel clearly while it was still brand new. The taxis and Uber drivers even had trouble finding it. It took over 30 minutes for me to checkin, while the clerk stumbled around the computer system. No managers were around to assist. Once I finally got my room key, I discovered that it didn't work and had to go back down and have it re-done. Then, I tried the restaurant which took almost an hour to bring me a club sandwich and a beer. There were only four other tables with people and so they had no excuse for such painfully slow service. The next morning, the breakfast buffet also had trouble bringing food out in a timely manner; plus I had to ask for my omelet four times. The rooms and facilities are very nice here. But the owners should go through, fire all of the managers, and rework everybody's training.

Dear RicsOpinions, Thank you for taking the time to tell us about your experience at the Novotel São Paulo Berrini. I am sorry that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Paula Peissner

Excellent value and location

Ocena na stronie TripAdvisor 4.0/5

Austin W Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I have spent several nights here over the last few months, and the service and staff is very attentive. Modern rooms, clean, luminous, nice decoration and located conveniently close to the Morumbi shopping mall. Easy access to the hotel and located off the road so it is quiet and silent. Convenience stores next to hotel and some bars very close to it. Dining in the hotel too with some Gluten Free dishes marked with GF symbol Breakfast offers Gluten Free food, including GF bread. One of my rooms -upgraded- had a Nespresso coffe maker. I will keep on staying here as it is a very good hotel, cost-value wise.

Dear Austin W, We very much appreciate your comments regarding your stay at the Novotel São Paulo Berrini. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paula Peissner

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 496 Liczba opinii 9.1/10 Lokalizacja
  • 866 Liczba opinii 7.8/10 Pokój
  • 836 Liczba opinii 8.2/10 Obsługa
  • 20 Liczba opinii 8.3/10 Internet
  • 510 Liczba opinii 8.2/10 Śniadanie
  • 378 Liczba opinii 8.7/10 Czystość
  • 235 Liczba opinii 9.5/10 Klimat
  • 222 Liczba opinii 8/10 Udogodnienia

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