Mercure Jakarta Pantai Indah Kapuk 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.5/5 1.234 Bewertungen

Bestpreisgarantie
Mercure Jakarta Pantai Indah Kapuk - Image 1
Mercure Jakarta Pantai Indah Kapuk - Image 2
Mercure Jakarta Pantai Indah Kapuk - Image 3
Mercure Jakarta Pantai Indah Kapuk - Image 4
Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, Nordjakarta, 14470 JAKARTA, Indonesien

Beschreibung

Hotel-Extras

  • 15 Autominuten vom internationalen Flughafen Soekarno Hatta von Jakarta entfernt

  • Direkter Zugang zur PIK Avenue Mall

  • Einfacher Zugang zum Mangroven-Schutzpark und internationalen Golfplätzen.

  • Bekannte Food Streets, ein Markt und Meeresfrüchte-Restaurants sind zu Fuß erreichbar.

  • Restaurant mit atemberaubendem Blick auf die Jakarta Bay und die Innenstadt

Unsere Unterkünfte

Dieses Hotel buchen
Zimmer 1

Lage des Hotels

Mercure Jakarta Pantai Indah Kapuk

Jalan Pantai Indah Kapuk, Kamal Muara Penjaringan, Nordjakarta
14470 JAKARTA
Indonesien

GPS:-6.110089, 106.740407

Tel
Fax +62 21 22571999

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Parkplatz
  • Haustiere nicht erlaubt
  • Shuttle
  • Restaurant
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • Zimmerservice

NSNTR

Das NSNTR bietet ein modernes internationales Bistro & Bar mit indonesischer Küche und lokal inspirierten Gerichten. Es befindet sich in der 8. Etage und bietet eine atemberaubende Aussicht.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.5/5  1.234 Bewertungen

Note Kundenmeinungen 5.0/5

Markus K. Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear Markus K., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky HALIM Front Office Manager

Note Kundenmeinungen 3.0/5

Joachim S. Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear Joachim S., Thank you for taking the time to share your feedback following your stay at Mercure Jakarta Pantai Indah Kapuk. We sincerely apologize that your experience did not meet your expectations. We are especially sorry to learn about the condition of your room, including the odor, cleanliness concerns, maintenance issues with the bidet, and the disturbance caused by the refrigerator light. Please be assured that your comments have been shared with our Housekeeping and Engineering teams for immediate review and corrective action to help prevent similar situations in the future. Regarding your comment about the towel hooks, we would like to clarify that our guest rooms are equipped with towel hooks, which are mounted on the bathroom wall. Nevertheless, we appreciate you highlighting this point, as guest feedback helps us continue to improve the overall experience we provide. At Mercure Jakarta Pantai Indah Kapuk, we are committed to providing a clean, comfortable, and enjoyable stay for all our guests, and we regret that we fell short of delivering this during your visit. On a positive note, we are grateful for your kind words about our team. Your recognition of our staff is truly appreciated and will be shared with them. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much-improved experience. Sincerely, Ricky HALIM Front Office Manager

Note Kundenmeinungen 5.0/5

Markus K. Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear Markus K., We very much appreciate your comments regarding your stay at the Mercure Jakarta Pantai Indah Kapuk. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky HALIM Front Office Manager

Note Kundenmeinungen 5.0/5

Passenegg G. Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear Passenegg G., Thank you sincerely for taking the time to share your thoughtful and encouraging review following your recent stay with us. We are truly delighted to learn that you were more than satisfied with both our services and facilities. Providing a comfortable and seamless experience for our guests is always our top priority, and it is very rewarding to know that we were able to meet—and exceed—your expectations. We are especially pleased that you found our location to be extremely convenient. With direct access to a modern shopping mall and close proximity to the airport, we strive to offer our guests both accessibility and ease throughout their stay, whether traveling for business or leisure. Your kind recognition of Thomas at reception is deeply appreciated. He is a valued member of our team who consistently demonstrates professionalism and genuine care in his interactions with guests. Rest assured that your compliments will be shared with him, as such acknowledgment serves as great motivation for all of us to continue delivering exceptional hospitality. Thank you once again for your generous feedback. It was truly a pleasure having you stay with us. We greatly look forward to welcoming you back in the near future for another memorable and enjoyable experience. Warmest regards, Ricky HALIM Front Office Manager

Note Kundenmeinungen 0.5/5

Frank H. Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear Mr. Frank H., Thank you for taking the time to share your detailed feedback regarding your recent stays with us. Please accept our sincere apologies for the significant inconvenience you experienced with the bathroom facilities. We are truly sorry to learn that the shower drains were not functioning properly, resulting in flooding and discomfort during your stays. This is certainly not reflective of the standards of comfort and maintenance we strive to uphold. Furthermore, we deeply regret that despite your reports to our reception team, the issue was not resolved in a timely manner. This lapse in follow-through is unacceptable, and we fully understand your frustration. We are equally concerned to hear about the loose toilet seat during your last stay. Please rest assured that this matter has been immediately reported to our maintenance department, and a thorough inspection of the affected room — along with preventive checks in other rooms — is being conducted to ensure this does not happen again. Your feedback has been shared with our management and maintenance teams to review our internal procedures and ensure that guest concerns are addressed promptly and effectively moving forward. We truly value your patronage over the past weeks and sincerely regret that we did not provide you with the level of comfort and service you deserve. We hope you will allow us the opportunity to restore your confidence in us during a future stay. Should you be willing to discuss this further, please feel free to contact me directly at your convenience. Warm regards, Ricky Halim Front Office Manager

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