Mercure Karawang 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.9/5 1.245 opiniones

Mercure Karawang - Image 1
Mercure Karawang - Image 2
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Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • Swimming Pool

  • Kids Zone

  • Water Park

  • Shopping mall and optional excursions around the city.

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Localización del hotel

Mercure Karawang

Jl Galuh Mas Raya, Teluk Jambe, West Karawang Indonesia
41361 KARAWANG
Indonesia

GPS:-6.328304, 107.290948

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

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Más información

Clasificación de ALL  4.9/5  1.245 opiniones

Valoración de TripAdvisor  4.5/5  552 opiniones

Certificado de excelencia 2023

Great Experience

Nota de Tripadvisor 5.0/5

Senthil Kumar T Valoración certificada de TripAdvisor

It was a pleasant stay for 2 weeks. Nice room, friendly staffs at the front desk and at the restaurant. Although all the staffs are friendly, i would like to name a few of those frindly staffs, Ms. Vanny, Salma, Devi, Ilham, Ara, Maki and Putri are so nice people.

Dear Trip225351, We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Ms Vanny, Salma, Devi, Ilham, Ara, Maki and Putri. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Dirty Swimming Pool, Baby had diarrhoea from breakfast

Nota de Tripadvisor 1.0/5

MrHospitalityAsia Valoración certificada de TripAdvisor

Basically hotel staff are friendly but this hides the incompetence of the hotel whoever is responsible to keep it to standard. Swimming Pool dirty from not being cleaned. Reported on 1st night, after 5 nights still cloudy.. Staff standing smoking at pool. Breakfast buffet is limited. Alot of food reheated that hasnt been eaten previously. Chef didnt want to cook noodles no spicey for my daughter. Pastries are a joke.. Baby daughter ate breakfast then runny poohed her pants 60 mintues later - she hadnt eaten anywhere else. Now has fever so I guess food poisioned is a good description Egg station serve eggs to a standard not acceptable in Dubai.. Housekeeping forget to refill amenities and leave spare toilet roll. Most of staff are interns that are free labour. Basically if you stay in hotels you know what this all means..

Best place to stay in Karawang

Nota de Tripadvisor 5.0/5

Excursion62979947875 Valoración certificada de TripAdvisor

The rooms are neat, bed linen and pillows are very soft and comfortable. Room AC is very cool. Gym, Sauna, and pool are very good. Ms Vanny in the reception desk is very cooperative and helpful with a beautiful smile on her face

Dear Excursion62979947875, We very much appreciate your comments regarding your stay at the Mercure Karawang. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially to Ms Vanny. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dodit Hapsoro General Manager

Staycation

Nota de Tripadvisor 5.0/5

Finola M Valoración certificada de TripAdvisor

I so enjoy stay at this hotel because this place so stategic, breakfast so variatife food , they have also iftar package and all food is so good taste . Also all staff are polite especially salma, kiya,yara and vanny.

Dear Ms. Finolam86, We sincerely appreciate you taking the time to share your dining experience. I’m thrilled to know you really enjoy your visit with us. It is Salma, Kiya, Yara and Vanny to make sure everything was excellent and our guest is happy. Thank you for your kind words, we look forward to see you again! Best Regards, Dodit Nindyo Hapsoro General Manager

Perfect hotel for business trip

Nota de Tripadvisor 5.0/5

enung2308 Valoración certificada de TripAdvisor

This Hotel is prefect for business trip, its located near mall and we can enjoy the city view. Breakfast with various good food. many thankyou for ms salma, she's very kind and helpful.

Dear Ms. enung2308, Thank you so much for your kind review following your stay experience at Mercure Karawang. I am so pleased that you enjoyed your overall experience with us, especially the service from Salma. Thank you so much for your support. We look forward to welcoming you back anytime soon. Best regards, Dodit Nindyo Hapsoro General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 134 opiniones 9.1/10 Ubicación
  • 328 opiniones 8.3/10 Habitación
  • 474 opiniones 9.4/10 Servicio
  • 10 opiniones 4.3/10 Internet
  • 264 opiniones 9.1/10 Comida
  • 175 opiniones 9.5/10 Limpieza
  • 137 opiniones 9.2/10 Desayuno
  • 86 opiniones 8.8/10 Ambiente

Ofrecido por Trustyou

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