Novotel Samator Surabaya Timur 4 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 834 comentários

Novotel Samator Surabaya Timur - Image 1
Novotel Samator Surabaya Timur - Image 2
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Novotel Samator Surabaya Timur - Image 4

Descrição

Extras do hotel

  • 261 quartos e suites, incluindo as categorias Superior, Deluxe, Suite e Executive.

  • Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar

  • InBalance Wellness & Spa | Piscina para adultos e crianças | Espaço infantil

  • Um grande salão de baile e 10 salas funcionais

  • Web Corner num Mac | Ligação Wi-Fi à Internet de alta velocidade em todas as áreas do hotel

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Localização do hotel

Novotel Samator Surabaya Timur

Jl Kedung Baruk 28, Rungkut
60298 SURABAYA
Indonésia

GPS:-7.310807, 112.77313

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Serviço de quartos

FOOD EXCHANGE

O Exchange Food by Novotel oferece um bufete internacional e opções à la carte, com uma grande variedade de especialidades asiáticas e internacionais e cozinha "à la minute". Os materiais sofisticados denotam influências europeias e asiáticas.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.5/5  834 comentários

Classificação do TripAdvisor  5.0/5  1.681 comentários

Berlibur di Hotel mewah.

Nota Tripadvisor 4.0/5

Herma S Avaliação com certificação TripAdvisor

Liburan menyenangkan. Cocok juga untuk keluarga. Kamar mewah dan bersih. Ramah lingkungan. Akses jalan mudah ditemukan. Fasilitas lengkap. Anak-anak senang. Makanan nikmat dan lezat. Pelayanan memuaskan. Banyak kreativitas untuk anak-anak.

Dear Herma S, Thank you for your kind words! We are delighted to hear that you and your family enjoyed your stay and appreciated our facilities and services. Your positive feedback inspires us to maintain our high standards. We look forward to welcoming you back soon. Best Regards, David Kalalo General Manager

Cozy Hotel

Nota Tripadvisor 5.0/5

Passenger57718565230 Avaliação com certificação TripAdvisor

Tempatnya nyaman dan bersih , pelayanannya ramah , fasilitas lengkap, ada tempat bermain anak, Tempatnya dekdengan pusat perbelanjaan. Tujuan menginap berlibur dan mengunjungi keluarga.. Saya akan kembali menginap di Novotel Surabaya. Terima kasih ❤️

Dear Passenger57718565230, Thank you for your kind words about our cozy hotel, cleanliness, and friendly service. We are delighted to hear that you enjoyed our facilities and convenient location. We look forward to welcoming you back on your next visit to Surabaya. Best Regards, David Kalalo General Manager

Benefit member Accor Plus Gold kurang berlaku di hotel.

Nota Tripadvisor 3.0/5

syarfans Negócios - Avaliação com certificação TripAdvisor

Mencoba early check-in namun kamar masih disiapkan dan cukup lama, sehingga harus keluar hotel dan kembali pada waktu chek-in normal. Voucher welcome drink langsung dapat ditukar di resto. Upgrade kamar oke namun amenities standart tanpa ada berbedaan dengan tamu lainnya, tidak ada welcome amenity seperti hotel Accor lainnya. Secara keseluruhan oke namun tidak ada benefit lebih bagi member seperti yang dijanjikan.

Dear Syamsul Irfan, Thank you for sharing your feedback regarding your recent stay. We sincerely apologize for any inconvenience you experienced with the early check-in process and the amenities provided during your visit. While we strive to ensure all our guests enjoy their stay, we understand your expectations regarding member benefits were not fully met. Your comments are invaluable in helping us improve our services and offerings. We hope to welcome you back in the future and provide an enhanced experience. Best Regards, David Kalalo General Manager

Satisfied, nice service

Nota Tripadvisor 5.0/5

Hariyanto W Avaliação com certificação TripAdvisor

Komitmen dalam pelayanannya bagus sekali dan profesional. Special thanks untuk Pak Andri Sutanto yang ramah dan telah mengakomodasi keperluan kami dengan sangat baik. Sungguh pengalaman yang menyenangkan bersama Novotel Samator 👍🏻. Terima kasih 🙏🏻

Kepada Bapak Hariyanto W, Kami sangat menghargai ulasan positif Anda dan senang mendengar bahwa Anda puas dengan pelayanan kami, terutama dari Pak Andri Sutanto. Kami berkomitmen untuk terus memberikan pengalaman yang menyenangkan bagi tamu kami. Hormat kami, David Kalalo General Manager

Mengesankan

Nota Tripadvisor 5.0/5

Road12398139634 Avaliação com certificação TripAdvisor

Mengesankan good service good food good experience good place good people marketing the heritage mas andri very helpfull. Dekorasi ruangan bagus modern mewah. Booking weekday serasa booking seluruh restoran suasana santai nyaman akrab

Dear Road12398139634, Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our service, food, and the overall experience at our hotel. Your compliments regarding our decor and ambiance are greatly appreciated. We look forward to welcoming you back soon! Best Regards, David Kalalo General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 269 comentários 7.2/10 Localização
  • 730 comentários 8.6/10 Quarto
  • 656 comentários 8.6/10 Serviço
  • 15 comentários 7.5/10 Internet
  • 394 comentários 8.7/10 Limpeza
  • 388 comentários 7.5/10 Comida
  • 287 comentários 8.3/10 Pequeno-almoço
  • 254 comentários 8.7/10 Conforto

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