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Hotel Novotel Caserta Sud 4 gwiazdki

Ocena klientów 4.1/5 Liczba opinii: 1 606

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Novotel Caserta Sud
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+ 15 Usługi

O hotelu

  • Large garden with terrace and outdoor swimming pool

  • Tranquil and relaxing environment

  • Conveniently located near Caserta Sud highway exit

  • Comfortable and functional Family Rooms

  • Pets allowed

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Opiekunka do dziecka na życzenie Płatne usługi
  • Klimatyzacja
  • NAPOLI CAPODICHINO Płatne usługi
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • LATE CHECK-OUT UP TO 5PM Płatne usługi
  • Pralnia
  • Portier
Rozrywka
  • Swimming pool closed until June 2021
  • Centrum fitness
  • Opiekunka do dziecka na życzenie Płatne usługi
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa
Usługi biznesowe
  • Sale konferencyjne: 10
  • Kongresy/konwencje
  • Business centre z obsługą
  • Możliwość kopiowania / wydruku

Lokalizacja hotelu

Novotel Caserta Sud

Ss 87 Sannitica Km 22 600
81020 capodrise
włochy

Tel: +390823826553

Faks: (+39)0823/516043

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • Samolotem

    NAPOLI CAPODICHINO W 23,5km / 14,6 mil - Płatne transport

  • Łodzią

    NAPOLI HARBOR W 32,3km / 20,07 mil

  • Samochodem

    CASERTA SUD W 0,6km / 0,37 mil

  • Pociągiem

    CASERTA W 3,1km / 1,93 mil

Pozycja GPS:41.041667, 14.324167

Nasze pokoje

A spacious room with king-size bed, en suite bathtub or shower, sofa bed, work area, TV set, WIFI connection, hair dryer and safe. Up to 2 adults A modern spacious room with king-size bed, en suite shower, sofa bed, ergonomic work area, TV, WIFI connection, hair dryer, minibar and tea & coffee making facilities. Up to 2 adults and 2 children.

Standard Double Room

Dostępne pomieszczenie
  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 25 / 269 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Standard Room with twin beds

  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 25 / 269 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room

Dostępne pomieszczenie
  • Maksymalna liczba osób: 4
  • Powierzchnia: Od 25 / 269 sq ft
  • Widoki: Od strony miasta *

W zależności od dostępności

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Nasze restauracje i bary

NOVOTEL CAFE

Rodzaj serwowanej kuchni: Regionalna

Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

  • Poniedziałek -
  • Wtorek -
  • Środa -
  • Czwartek -
  • Piątek -
  • Sobota -
  • Niedziela -

BAR

Quiet and relaxing atmosphere for snackings light meals wine tasting cocktails ideal also for business breaks. MEDIASET PREMIUM set and WI-FI connection

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 10

  • Maks. rozmiar: 210 m²

  • Maks. pojemność: 220 osoby

  • Maks. liczba uczestników bankietu: 10 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Novotel Caserta Sud

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.1/5

Liczba opinii: 1 606

tripadvisor

Ocena TripAdvisor 3.5/5

Liczba opinii: 807

Novotel Caserta

Ocena klientów 3.0/5

Ewa Pary - 26/11/2019 Opinie potwierdzone ALL

W hotelu zatrzymaliśmy się na dwie noce. Nie można się tym hotelem zachwycić, ale też nie możemy napisać nic złego. Zwykły hotel. Przyjechalismy zeby zobaczyc cos ciekawego i w hotelu spedzalismy tylko noc. Jedna uwaga jaka mozemy przekazac to brak nalezytego traktowania klientów z programu lojalnosciowego.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud

pobyt w casercie

Ocena klientów 4.0/5

Lech Znajomi - 29/08/2019 Opinie potwierdzone ALL

hotel w wężle komunikacyjnym monte casino caserta ( obrzymi pałac) pompeje sorrento basen nie osiągalny w saamym neapolu, pożądany samochód niska cena

Visiting Naples

Ocena na stronie TripAdvisor 3.0/5

590drisr Couples - 09/04/2019 Opinia zatwierdzona w TripAdvisor

Personel is super nice. Breakfast is super fresh and complete (although it lacks from fruits). Negative point is definitely the rooms which are really old and not so clean (carpet is overused and bathroom completely outdated and far from clean).

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence: in this week we will start the renovation of our rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud

Koszmarny Hotel Caserta Sud

Ocena klientów 0.5/5

Adam Pary - 29/07/2017 Opinie potwierdzone ALL

To miał być miły tygodniowy wypad do Włoch. Jednak w hotelu okazało się, że dostaliśmy chyba najgorszy pokój w hotelu. W pokoju śmierdziało zaduchem i brudem. Stare zdezelowane łożko z twardym materacem, zbite kołdra i poduszki. Brudna poplamiona wykładzina. Po włączeniu klimatyzacji zaczela z niej kapac woda. Nie było żadnego podarunku, choć mam status gold. Butelka 1/2 litra płatna 1 euro!!!. Szampony nie miały banderolki zamknięcia. Oczywiście po interwencji w recepcji dostaliśmy sąsiedni pokój, który miał już łożko możliwe do spania, ale usytułowany był koło sali fitness. Rano ok. 7.00 obudził nas hałas z sali fitness - pierwsi biegacze już trenowali. Na śniadanie kawa z expresu - lura słodzona. Na zamówienie kelnerka przyniosła po 10 minutach dwie kawy cappucino w "naparstkach". Menu: jajecznica zimna, parówki zimne, boczek niedosmażony. Brak warzyw!!! Wędlina - 3 rodzaje. Ser zółty - 2 rodzaje. Soki - ananasowy i multiwitamina, a do nich plastikowe kubki. Nie było nawet mozarelli. Welcome drink do wyboru 2 soki lub kieliszek otwartego wina białego lub czerwonego. Barman brzydko pachniał. Jednym zdaniem najgorszy novotel w jakim spaliśmy. Pani w recepcji poleciła zastawić samochód na wewnętrzym parkingu hotelowym, parking darmowy. W ciągu tygodnia room service 2 razy sprzątał pokój, dobrze że chociaż ręczniki wymieniali codziennie.

Szanowny Panie, Serdecznie dziękujemy za poświęcenie czasu i podzielenie się z nami uwagami na temat pobytu w Novotel Caserta Sud. Jest nam niezmiernie przykro, że nie spełniliśmy Pani / Pana oczekiwań; proszę zatem przyjąć z tego powodu nasze najszczersze przeprosiny. W ramach Novotel, dokładamy wszelkich starań, aby zapewnić każdemu gościowi usługi najwyższej jakości, dlatego też przedstawione przez Panią/Pana opinie są dla nas niezwykle ważne. Pragniemy zapewnić, że już podejmujemy odpowiednie kroki, aby zniwelować problem i uniknąć jego powtórzenia się w przyszłości. Jesteśmy wdzięczni, że podzieliła się Pani/podzielił się Pan z nami swoimi doświadczeniami i mamy nadzieję, że w najbliższej przyszłości będziemy mieli szansę zaprezentowania usług wysokiej jakości. Z poważaniem, General Manager and Staff of Novotel Caserta Sud

Bad Experience

Ocena na stronie TripAdvisor 1.0/5

RajasekharPisapati Family - 18/05/2017 Opinia zatwierdzona w TripAdvisor

The air conditioner in the room was not functional and my repeated request for repair did not yeild result. The change of room also did not help. Result was that we could not sleep in the night and were sweating. The temperature was well maintained in the corridor and the restaurants though. The experience continued in Venice also forcing me to think whether the state of rooms is kept so by design in Novotel. However, all in all I would not stay in Novotel in my next visit to Europe. The male steward in the restaurant in Caserta Sud was very rude and asked us to get up from the table during our breakfast and change to another table. Clearly he did not like us being there which he displayed in more ways than one. Rajasekhar Pisapati

Dear Mr Pisapati, Thank you so much for sharing with us your considerations about your stay. We apologize for your bad experience and for all issues. We investigated about all your feedback to avoid to repeat in future the same. If you are a LCAH member, please contact us at this e-mail address: H8954-GM@accor.com. Best regards. The Management and Staff of Novotel Caserta Sud.
Ocena klientów 3.5/5

Anonimowo Rodziny - 01/09/2016 Opinie potwierdzone ALL

W sumie ok, wifi troche słabo działa (pokój 416).

Only 4 km away from the Reggia Outlet

Ocena na stronie TripAdvisor 3.0/5

Tsvetanka D Couples - 01/09/2015 Opinia zatwierdzona w TripAdvisor

If you are planning to visit the Reggia outlet, definitely chose this hotel. It is situated close to the outlet center and the staff is very polite. Park your car at the secure parking of the hotel!!!

Dear Tsveti_ID, thank you for to explain your stay on TripAdvisor community. We very much appreciate your comments regarding your stay at the Novotel Caserta Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The General Manager and the Staff of Novotel Caserta Sud

Business Stay at Novotel Caserta

Ocena na stronie TripAdvisor 5.0/5

330pierres Business - 24/11/2014 Opinia zatwierdzona w TripAdvisor

As my work needed me to travel around the Napoli region, the Novotel Caserta was well positioned, just off the Autostrada, about 40 minutes from Napoli Airport, to support m needs, the breakfast had a good selection and the dinner specials of the day were all good.

Dear Pierre, thank you very much for your review. We are very happy that your expectations are been satisfied. Hoping to welcome you again we send you Warm regards. La direzione e lo staff di Novotel Caserta Sud

Great hotel

Ocena na stronie TripAdvisor 5.0/5

Glenn M Friends getaway - 18/09/2014 Opinia zatwierdzona w TripAdvisor

Clean rooms, extra amenities like beautiful swimming pool, and exercise facilities, and excellent restaurant. We were afraid it would be very plain because it is in an industrial area, but were completely surprised about how wonderful the hotel was.

Dear Glenn, thank you for your very wonderful review which you posted following your stay with us. We would love to welcome you back next time you are in Caserta. Warm regards. La Direzione e lo staff del Novotel Caserta Sud

good service and breakfast, but ......

Ocena na stronie TripAdvisor 3.0/5

dovetown Family - 30/08/2014 Opinia zatwierdzona w TripAdvisor

it's a good hotel in a very quite area (restaurants closed really early,more than you wish it to be.)Breakfast is really nice and rich and the pool is ok. It's also quite near to Caserta Royala Palace, a place you must visit.But the fact that since the afternoon hookers and prostitudes are on both sides of the road 10 meters out of the hotel does'nt make you feel nice, especially if you have 2 small kids! Actually prostitudes are all over the place, in every corner. We had a car and that's why we did'n t mind so much CAUSE WE DID 'NT have to walk, but what if we did'nt have? It looks a bit danger.

Dear Guest, Thank you very much for your kind review. We have already reported to authorities what you reported us about the sense of danger that you felt out of our hotel. I very much look forward to welcoming you back to Novotel Caserta Sud. Best regards. Daniele Garofalo General Manager

Convenient location to travelers with car

Ocena na stronie TripAdvisor 4.0/5

curlings Family - 05/08/2014 Opinia zatwierdzona w TripAdvisor

Located about 20km north of Napoli, this hotel is near to the "Centro commerciale Campania" and "La Reggia Designer Outlet". The location is convenient for visitors who travel with car. Though it seems not so secure the surrounding environment, It is comfortable at least in the hotel, and the staffs are kind. Room is cleaned in average condition compared with others. And breakfast is proper considering that the hotel provids affordable price for the lodging. It is recommendable for whom travel with a car, interested in shopping near the place.

Dear Guest, Thank you very much for your review. It is great to hear you enjoyed the kindness of our staff. I look forward to welcoming you back in the near future. Best regards. Daniele Garofalo General Manager

Do NOT stay here

Ocena na stronie TripAdvisor 1.0/5

Patrick2102 Family - 12/05/2014 Opinia zatwierdzona w TripAdvisor

We booked this hotel as it advertised 2 pools: in- and outdoors. The indoor one did not exist and when the staff then verified the information on the hotel website they just shrugged. The staff was very unfriendly and unhelpful - definitely not focussed on the guests. The general state of the hotel was poor, such as threadbare carpets. The lack of interest for the guests was well demonstrated by the display bowls at the breakfast bar: these had mouldy oranges in it. Worst hotel ever!! Do not stay here.

Dear Patrick2102, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The General Manager and the Staff of Novotel Caserta Sud

Italian hospitality

Ocena na stronie TripAdvisor 5.0/5

Gerard L Business - 08/11/2013 Opinia zatwierdzona w TripAdvisor

The desk staff are very helpful and efficient with a friendly and respectful manners. I was impressed by the restaurant staff as they went the extra mile to accommodate my requirements. A little difficult to find it after the exist from the motorway, my sat nav did not recognise the exact location, but I only wasted 15 minutes before I located it.

Dear Gerard, Thanks for your review. I am glad you had a good stay with us. See you on your next trip! Kind regards General Manager and Staff Novotel Caserta Sud

Inability of managing the hotel

Ocena na stronie TripAdvisor 2.0/5

Jae-Keun L Family - 14/08/2013 Opinia zatwierdzona w TripAdvisor

In general, the room price is satisfactory relative to the states of the hotel. But I felt the sub-managers in the hotel had the attitude of racial discrimination. For example, the breakfast that I've reserved was normal (14 euro per person), but the submanager urged to my family to eat light one (7 euro per person). He thought, I guess, that the Asians like us might get the cheaper ones. Of course, I raised this issue to the receptionist and got an apology from him, but still I am upset.

Dear ennovator, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The General Manager and the Staff of Novotel Caserta Sud

Najnowsze opinie: 20

Partner: TripAdvisor

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