Informacja

Mercure Napoli Angioino Centro 4 gwiazdki

Ocena klientów 4.1/5 Liczba opinii: 2 049

hotel certyfikowany ALLSAFE

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Mercure Napoli Angioino Centro
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O hotelu

  • Hotel z certyfikatem ALLSAFE od GSG

  • Korzyść nr 2

  • Korzyść nr 3

  • Advantage 4

  • Advantage 5

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Garaż publiczny (w pobliżu) Płatne usługi
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Hotel z całkowitym zakazem palenia
  • Klimatyzacja
  • Języki, jakimi posługuje się personel hotelu
  • Recepcja otwarta całą dobę
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
  • Pralnia
  • Salon fryzjerski (w pobliżu)
  • Concierge
Gastronomia
  • Śniadanie Płatne usługi
Rozrywka
  • Centrum wellness
  • Wycieczki łodzią (w pobliżu)
Usługi biznesowe
  • Sale konferencyjne: 1
  • Możliwość kopiowania / wydruku Płatne usługi

Lokalizacja hotelu

Mercure Napoli Angioino Centro

Via Depretis 123
80133 neapol
włochy

Tel: +390814910111

Faks: (+39)081/5529509

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • AMALFI-NAPOLI :  SITA PORTO

  • POMPEI-NAPOLI :  SITA PORTO

  • STAZIONE CENTRALE :  R2 VIA DEPRETIS

  • CUMA - NAPOLI :  CUMANA MONTESANTO

  • STAZIONE CENTRALE :  METROPOLITANA PIAZZA GARIBALDI

  • Samolotem

    NAPLES W 5km / 3,11 mil

  • Łodzią

    MOLO ANGIOINO W 0,2km / 0,12 mil

  • Łodzią

    MOLO BEVERELLO W 0,2km / 0,12 mil

  • Samochodem

    AUTOSTRADA DEL SOLE W 3km / 1,88 mil

  • Samochodem

    NAPOLI - BARI W 3km / 1,88 mil

  • Samochodem

    NAPOLI REGGIO CALABRIA W 3km / 1,88 mil

  • Pociągiem

    NAPOLI MERGELLINA W 2km / 1,24 mil

  • Pociągiem

    STAZIONE CENTRALE W 2km / 1,25 mil

Pozycja GPS:40.840234, 14.253838

Nasze pokoje

Dla wygody gości wszystkie pokoje zostały wyciszone i wyposażone w wannę, klimatyzację, bezpośrednią linię telefoniczną, telewizję satelitarną, połączenie z Internetem, minibar i sejf.

Nasze restauracje i bary

SALA BREAKFAST

Zdjęcie nieumowne

Zdjęcie nieumowne

Twoje spotkania i wydarzenia

Nasze sale konferencyjne

  • Liczba sal konferencyjnych: 1

  • Maks. rozmiar: 37 m²

  • Maks. pojemność: 8 osoby

Więcej informacji

Opinie gości dotyczące hotelu
Mercure Napoli Angioino Centro

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.1/5

Liczba opinii: 2 049

Ocena TripAdvisor 4.0/5

Liczba opinii: 1 716

Mercure Neapol

Ocena klientów 4.5/5

Wojciech Rodziny - 31/07/2021 Opinie potwierdzone ALL

Super hotel zlokalizowany w sąsiedztwie portu, skąd odpływają wodoloty na Capri i inne wyspy. Bardzo miła obsługa, pokoje czyste. Rewelacyjny taras na śniadania i wieczorne siedzenie. Niestety z powodu COVID wiele utrudnień: śniadanie wydawane przez obsługę, brak wyposażenia minibaru w pokojach Premium.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Mercure Angioino Napoli

Perfectly located hotel in the city center

Ocena na stronie TripAdvisor 5.0/5

SERGE K 27/07/2021 Opinia zatwierdzona w TripAdvisor

Perfectly located hotel in the center of the city, close to all the sights, a small comfortable room with a beautiful view of the fortress with balcony. Nice staff and hotel management! Thanks a lot. we will come again!

CAFFE ORRIBILE : Very, very bad coffee i the breakfast !!!

Ocena na stronie TripAdvisor 3.0/5

vincentschneider2021 Business - 20/07/2021 Opinia zatwierdzona w TripAdvisor

The coffee of the breakfast is horrible ! A shame in Naples in Italy where we expect to have the best ! I think you could propose a more typical italian breakfast besides the standard continental one. ut the quality of the coffee is a basic above all in Italy

Dobre położenie, pobyt generalnie udany.

Ocena klientów 3.5/5

Emilia Rodziny - 04/10/2020 Opinie potwierdzone ALL

Podróżuję bardzo dużo, w swoim życiu spałam w ponad 80 obiektach, więc mam porównanie i jasno sprecyzowane oczekiwania. Natomiast w hotelu Mercure Napoli obsługa w recepcji traktowała nas jak debiutantki, które właśnie odbyły pierwszą swoją podróż w życiu i którym samo miejsce do spania i dach nad głową wystarczy by odbyć podróż życia. 1) Zameldowanie - nasza prośba o dwie pościele nie została uwzględniona, a była to kluczowa sprawa i 100 % obiektów, w których spałam spełniało tą "górolotną" według Mercure Napoli prośbę od ręki i bez mrugnięcia okiem. Nie wysypiam się pod jedną kołdrą i tyle. Tu po zwróceniu uwagi dostałam wyszukaną na szybko kołdrę, która nie miała powłoki.... Nie zachęcała do użycia właśnie z powodu braki powłoki, choć na pierwszy rzut wydała się czysta. 2) Wchodzimy do pokoju, widok na zamek i ulice Neapolu piękny. Dostałyśmy taki pokój na którym nam zależało, z bocznym widokiem a Castel Nuovo. Zaaferowana widokami dopiero po chwili zauważyłam, że brakuje podstawowych rzeczy, które były obiecane w koncepcie PRIVILAGE, tj. kosmetyków, kapci, szlafroków, herbaty i kapsułek nespresso, a nawet kubków/filiżanek. Znów pójście do recepcji i tłumaczenie, że czegoś nie ma, a powinno być. Nie po to jadę do 4* hotelu, znanej sieci, by troszczyć się o stelaż kosmetyków do kąpieli, które zostały w domu. 3) O uzupełnienie wspomnianych wyżej rzeczy trzeba było się zresztą każdego dnia upominać, oglądając przy tym minę niezadowolenia( zdziwienia?) Pań pracujących na zmianę w recepcji. To naprawdę takie dziwne, że przy 4 nocach wymienia się kilkukrotnie zużyte kosmetyki albo kapsułki? Regularnie śpimy w hotelach sieci Mercure i coś takiego jest nie do pomyślenia. Wszystko zawsze było na bieżąco uzupełniane. Jeśli ktoś odgórnie nadzoruje respektowanie wewnętrznych standardów obiektów, mających MERCURE w nazwie z przodu, sugerowałabym wizytę Koordynatora i spisanie rzeczy do poprawy. Marka chyba zobowiązuje. 4) Może teraz o plusach: położenie hotelu, blisko metra Municipio , blisko Piazza Plebiscito i historycznego centrum. Pokoje privilage są dobrze wyciszone, po zamknięciu okna nie dociera hałas z zewnątrz. 5) Śniadania - serwowane na tarasie z niezapomnianym widokiem na Castel Nuovo, pyszne, świeże pieczywo, rogaliki i bardzo dobra kawa z serwisu. Świetna sałatka owocowa. Na minus - jajecznica w proszku Podsumowując: hotel ma potencjał, świetne położenie, widoki i całkiem dobre pokoje, choć niezbyt nowoczesne. Zawiodło przygotowanie pokoju bo o wszystko trzeba było się prosić i Panie traktują z góry, sprawiając, że klient nie czuje się ważny, a skrępowany.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Mercure Angioino Napoli

Excellent stay

Ocena na stronie TripAdvisor 5.0/5

muralirajaman 16/09/2020 Opinia zatwierdzona w TripAdvisor

Excellent stay, in this mercure hotel near the port of Naples. We picked it as a mini honey moon during the covid season, and all measures were good. The personal was really helpful and understanding. Rooms were great and the location is close to all amenities.

Hotel super położony i śniadania fajne

Ocena klientów 4.5/5

Zbyszek Pary - 13/11/2019 Opinie potwierdzone ALL

Pokoje czyste recepcja profesjonalna i bardzo miła

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Mercure Angioino Napoli

Napoli - centrally located

Ocena na stronie TripAdvisor 4.0/5

Randall A Business - 11/11/2019 Opinia zatwierdzona w TripAdvisor

this hotel is centrally located in the heart of the Old city - close to everything shopping cruise port and 100's of excellent eateries... if you want to experience the real Naples this is the place to do so !

Mercure Napoli Angioino Centro - A Good Stay

Ocena na stronie TripAdvisor 4.0/5

Inspire583287 Couples - 13/10/2019 Opinia zatwierdzona w TripAdvisor

Stayed at this hotel for five nights in October 2019 as part of a leisure break to the Naples area, Pompei etc. and had a good experience. Staff were helpful and efficient, room was clean and well maintained and the breakfast was excellent, both in terms of the terrace location overlooking the castle (and current Metro building site - always nice to watch other people working when on holiday!) and the wide choice of food. Hotel is well-located near many of the main tourist and shopping sites but a fair (nearly 30 min) walk from the main railway stations. Main drawback is the lack of an in-house bar or decent lounge facility - the breakfast terrace would make an excellent dual-use location. We are by no means big bar users but it would be nice to have somewhere to go to relax/read outside the hotel room of even for a quick drink before heading off to one of the many excellent local restaurants. Despite this, we enjoyed the hotel and it would be a strong contender for a return stay if we find ourselves in Naples again.

If you Need wifi, don't stay here

Ocena na stronie TripAdvisor 3.0/5

Tom G Solo travel - 10/10/2019 Opinia zatwierdzona w TripAdvisor

Hotel is OK, but did not have wifi at all for the five nights I stayed there. The staff made no effort to fix the problem. They just threw up their hands when asked about it. Breakfast was good. Room was clean and comfortable.

Soundproof rooms?

Ocena na stronie TripAdvisor 2.0/5

mivh2019 Business - 30/09/2019 Opinia zatwierdzona w TripAdvisor

The website suggests soundproof rooms ... if I understood Italian I could have understood every conversation on the street - even though I was on the fourth floor. There was no other room available. In addition, the check-out was poorly. I paid prior to arrival through the online check-in, received an email of payment confirmation, a paper version of the payment on arrival, but then was told at check-out that I hadnt paid. The member of staff at reception was very rude. I refused to pay and then eventually she let me go.

Lousy

Ocena na stronie TripAdvisor 1.0/5

Roy J Couples - 26/09/2019 Opinia zatwierdzona w TripAdvisor

No value for money. The hotel is more interested in busses with tourists for short stay than caring for loyal clients of Accor. The service was lousy and the first room the tv, airco, safe were out and could not be repared. New room : shower walls not clean.

The right place to be

Ocena na stronie TripAdvisor 5.0/5

yianili Business - 13/09/2019 Opinia zatwierdzona w TripAdvisor

Situated at the heart of the Napoli harbor, very comfortable and clean rooms. Very quiet although hotel is on a main city street. Excellent breakfast with good quality and adequet choices. Very helpful personnel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Mercure Angioino Napoli

Great Location at a Reasonable Price

Ocena na stronie TripAdvisor 5.0/5

dbcameron Business - 08/09/2019 Opinia zatwierdzona w TripAdvisor

I stayed for six nights for a conference st the Marine Centre. The hotel was just fine. Friendly service on front desk and helpful. Room itself small but comfortable at a cost of less than $200USD. But the. Best part was the cafes bars and restaurants very nearby and not far away.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Mercure Angioino Napoli

Disappointing... Avoid !

Ocena na stronie TripAdvisor 1.0/5

vincent935 Couples - 04/07/2019 Opinia zatwierdzona w TripAdvisor

Long wait for check-in, room not clean, staff not so helpful, no restaurant on site (just vending machine). Breakfast ok but industrial. For this price and what is expected from Mercure standards, best to look at other options like the Ibis Styles which is a gem !

Location is spot on

Ocena na stronie TripAdvisor 4.0/5

melvyn p Couples - 30/06/2019 Opinia zatwierdzona w TripAdvisor

We chose the hotel for it's proximity to the port and the metro. This made moving around Naples very easy. Hotel is also convenient for hop on hop off bus. The hotel needs to update it's website and other web sites as it no longer has an evening bar or restaurant. Breakfast was acceptable served in lovely room overlooking the castle . Once the building work at the port has finished it will be a lovely place to sit and watch the world go by. Breakfast itself consisted of cereals, pastries,fruit,yoghurt and limited egg and bacon. Reception desk were very obliging and even offers to come to restaurant at rear of hotel to explain about husband son allergy to cheese. The double glazing and noise insulation is exceptional. We were over a bar and music club and can honestly say we never heard a thing. The bath has shower over and is very deep and I do think is dangerous to step out off as there are no handrails. Not ideal for the less agile. If we return to Naples would not hesitate to stay here.

Great hotel

Ocena na stronie TripAdvisor 5.0/5

Passport12082017190 Couples - 30/06/2019 Opinia zatwierdzona w TripAdvisor

After some of the previous reviews we were pleasantly surprised, the staff were friendly and very helpful the room was clean and tidy and location was ideal. very close to the port for ferries to Capri and Sorrento, and to pick up tourist buses to Pompeii etc, with a 15 min walk to the old town. the hotel does not have a bar or restaurant in the evening, but with so many good places close by it would be hard to compete. If your on a city break I would recommend this hotel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Mercure Angioino Napoli

Disappointing and misleading

Ocena na stronie TripAdvisor 3.0/5

Margaret K Family - 12/06/2019 Opinia zatwierdzona w TripAdvisor

We chose this hotel for the roof terrace and bar both of which were closed despite beautiful photos online. There's no chef so exactly the same breakfast options each day. Reception staff were unfriendly and not particularly helpful although they were not in short supply.

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards

Mercure Naples, Italy

Ocena na stronie TripAdvisor 2.0/5

BackPacker706779 Couples - 08/06/2019 Opinia zatwierdzona w TripAdvisor

There is no bar although one was shown on hotel the web-site!?! The breakfast booking arrangement is very poor. One must pre-pay at reception BEFORE arriving at the restauarant if the breakfast has not been included in the booking; although this was NOT explained to us when we checked in. The room was clean but VERY small, even by Mercure standards. There was on-going works right outside the hotel (end May 2019). The traffic nose was intense. This was our first and last stay at this hotel.

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards

Mecure in napoli

Ocena na stronie TripAdvisor 3.0/5

Knoah14 Friends getaway - 17/11/2018 Opinia zatwierdzona w TripAdvisor

Great location and staff are very Friendly. Room and hotel facilities are very poor especially given it's a mecure. There is no restaurant and were advised to use the vending machine for snacks which didn't have a great selection at all

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Napoli Centro Angioino. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will share this feedback with our team, that will serve as an encouragement to all of our staff to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards

wyjazd służbowo - rekreacyjny

Ocena klientów 2.5/5

Tomasz Pobyt służbowy - 30/10/2018 Opinie potwierdzone ALL

Od ponad 7 lat korzystam z tego hotelu i mam wrażenie, że hotel się nie rozwija a wręcz cofa... przykład likwidacja restauracji, która była poprzednio dostępna, brak baru gdzie można by było wypić wieczorem drinka, woda w pokoju płatna - to nie standard Accor`a jaki znam na świecie ( nawet w Ibisach w Polsce woda jest za darmo). Drink powitalny: woda, piwo z puszki (0.33) i jeszcze coś tam... bardzo źle.... dodatkowo cena za pokój ze zniżką 182€/doba - tragedia :(

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Napoli Centro Angioino. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Najnowsze opinie: 20

Partner: TripAdvisor

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