Novotel Caserta Sud 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 354 件のレビュー

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Novotel Caserta Sud - Image 1
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Ss 87 Sannitica Km 22 600, 81020 CAPODRISE, Italy

説明

ホテルのその他の情報

  • Large garden with terrace and outdoor swimming pool

  • Tranquil and relaxing environment

  • Conveniently located near Caserta Sud highway exit

  • Comfortable and functional Family Rooms

  • Pets allowed

当ホテルの客室

ホテル所在地

Novotel Caserta Sud

Ss 87 Sannitica Km 22 600
81020 CAPODRISE
Italy

GPS:41.041667, 14.324167

電話番号
ファックス +39 0823 516043

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVOTEL CASERTA SUD BISTROT

Novotel Caserta Sud Bistrot offers a menu that mixes tradition and innovation. All guests appreciate the new cuisine with unique dishes with an unforgettable taste. There is also a local wine list.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  354 件のレビュー

トリップアドバイザーの評価  3.5/5  891 件のレビュー

Large, clean, pet friendly hotel near the highway

トリップアドバイザーの評価 4.0/5

Teresa O ファミリー - トリップアドバイザー認証口コミ

This was our first experience in a hotel with our dog and it was a pleasure. Very friendly and helpful staff. Clean and modern hotel. The neighborhood is not great, so we ended up dining at the hotel, the food was ok. There is a pool and an outdoor area which was convenient for walking the dog. The hotel has a parking lot and breakfast is included. In fact, we liked it so much that we stopped here again on our way home. The only downside is that it is pricey.

Average stay - fine for only a few nights

トリップアドバイザーの評価 3.0/5

Emma F トリップアドバイザー認証口コミ

We were placed here because our flight was cancelled. The reception staff are very helpful and friendly. Our room was clean and just all we needed snd we slept well, but I would not choose to book this hotel unless it is for business purposes. The pool area and pool itself is lovely but u MUST wear a swimming cap to use the pool which cost €2 to buy from reception and wont fit anyone but a small child. The restaurant is NOT open 24 hours and some of the staff are rude particularly the male staff. The food is lovely but overpriced as expected. The views are terrible so do not book if its for a holiday and the hallways are hot and have a funny smell.

Dear Guest, Thank you for taking the time to tell us about your experience. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, The Management of Novotel Caserta Sud

Choose something else

トリップアドバイザーの評価 1.0/5

Sonja E トリップアドバイザー認証口コミ

Rooms are ok, but the staff is below poor: they don't have the answers to the simpliest questions. The breakfast was supposed to be until 10.30, but before 10 they told us they were going to close the buffet. On behalf of the next day, they didn't know what time they will close the breakfast. Last night we had to go to the supermarket to get decent food for our kids. Being a tourism professional myself, this hotel doesn't provide anything but a terrible guest experience with absolutely no desire to ever return.

Dear Guest, we are sorry to hear that we were unable to offer you an experience that met your expectations and we ask you to accept our most sincere apologies. There must have been a misunderstanding with the breakfast staff, in addition all the times for access to our services are visible both in the rooms and in the common areas. Regarding the quality of the meals, your opinion surprises us a lot also because, as you can see from the comments of other guests, catering is one of our strong points. We hope to see you again in the future and in the meantime we send you our warmest regards. The Management of Novotel Caserta Sud

Night stop

トリップアドバイザーの評価 4.0/5

Bestintow ビジネス - トリップアドバイザー認証口コミ

Difficult to find real fault with the hotel, we received a upgrade and the rooms was clean, bed very comfortable, shower well equipped with good shampoo etc. Restaurant and bar was good. But… looks like a 5 year old was responsible for CUTTING IN the paint work in the bed room. Breakfast was good but limited. Could not find any English programs on the TV not even the news. To summarise for a one night stop it was fine. Staff were very helpful

Dirty. Horrible location. Disgusting. Don’t do it.

トリップアドバイザーの評価 1.0/5

Laura Blau T ファミリー - トリップアドバイザー認証口コミ

This hotel is completely rundown. It’s not clean and it’s absolutely disgusting. Upon coming into my room. The AC was not working and I’ve been told to wait. I’ve waited 45 minutes and it’s still not working. I pulled down the bedsheets and the bed is filthy, dirty, covered in dirt and hair. The rugs are filthy. the bathroom is gross.

Dear miss Blau, Thank you for taking the time to tell us about your experience. we are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the moment we start the modernization and maintenance jobs in our property and we hope to get again your confidence during your next stay. Sincerely, Novotel Caserta Sud Staff

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 251 件のレビュー 8.7/10 ロケーション
  • 442 件のレビュー 7.7/10 客室
  • 429 件のレビュー 9.3/10 サービス
  • 288 件のレビュー 8.3/10 朝食
  • 194 件のレビュー 6.5/10 清潔さ
  • 82 件のレビュー 4.3/10 設備
  • 7 件のレビュー 3.3/10 ウェルネス・温泉エリア

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