Novotel Caserta Sud 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 405 件のレビュー

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Novotel Caserta Sud - Image 1
Novotel Caserta Sud - Image 2
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Novotel Caserta Sud - Image 4
Ss 87 Sannitica Km 22 600, 81020 CAPODRISE, Italy

説明

ホテルのその他の情報

  • Large garden with terrace and outdoor swimming pool

  • Tranquil and relaxing environment

  • Conveniently located near Caserta Sud highway exit

  • Comfortable and functional Family Rooms

  • Pets allowed

当ホテルの客室

ホテル所在地

Novotel Caserta Sud

Ss 87 Sannitica Km 22 600
81020 CAPODRISE
Italy

GPS:41.041667, 14.324167

電話番号
ファックス +39 0823 516043

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

NOVOTEL CAFE

Novotel Cafe offers a simple and generous menu of seasonal produce and excellent daily specials. Original and modern cuisine.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  405 件のレビュー

トリップアドバイザーの評価  3.5/5  878 件のレビュー

Night stop

トリップアドバイザーの評価 4.0/5

Bestintow ビジネス - トリップアドバイザー認証口コミ

Difficult to find real fault with the hotel, we received a upgrade and the rooms was clean, bed very comfortable, shower well equipped with good shampoo etc. Restaurant and bar was good. But… looks like a 5 year old was responsible for CUTTING IN the paint work in the bed room. Breakfast was good but limited. Could not find any English programs on the TV not even the news. To summarise for a one night stop it was fine. Staff were very helpful

Dirty. Horrible location. Disgusting. Don’t do it.

トリップアドバイザーの評価 1.0/5

Laura Blau T ファミリー - トリップアドバイザー認証口コミ

This hotel is completely rundown. It’s not clean and it’s absolutely disgusting. Upon coming into my room. The AC was not working and I’ve been told to wait. I’ve waited 45 minutes and it’s still not working. I pulled down the bedsheets and the bed is filthy, dirty, covered in dirt and hair. The rugs are filthy. the bathroom is gross.

Dear miss Blau, Thank you for taking the time to tell us about your experience. we are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the moment we start the modernization and maintenance jobs in our property and we hope to get again your confidence during your next stay. Sincerely, Novotel Caserta Sud Staff

Great Experience

トリップアドバイザーの評価 5.0/5

LouiseMcD1973 トリップアドバイザー認証口コミ

This is a lovely clean and very modern hotel. We got to stay her due to our flight being delayed. Staff were helpful. Breakfast and food options were very good. There was a mini fridge in the room and tea making facilities. The only issue I had was that they did not have family rooms.

Business like

トリップアドバイザーの評価 3.0/5

GG6363 Couples - トリップアドバイザー認証口コミ

Stayed here for one night courtesy of EasyJet who bounced us to Naples from Sicily after the airport on Sicily closed due to a fire. The room was clean and serviceable, breakfast was typical sweet Italian and plentiful. My one concern was the guy on reception who wanted to keep our passports overnight because the photocopier wasn’t working. To my surprise it magically started working again when I told him that my passport was staying with me. Be very wary of taking a taxi here from the airport, it’s a rip off. 130 euros for a 20 minute ride, the taxi back to the airport was ‘only’ 75 Euros

Dear guest, excuse the delay in the answer and many thanks for your feedback. Usually we keep the passports for an hour just the time to make a copy to register them in our system. Sorry if we had those problems and we will try to improve. Best regards Novotel Caserta Sud Staff

Gross

トリップアドバイザーの評価 1.0/5

Shanna K トリップアドバイザー認証口コミ

Our flight was canceled so United sent a bus to take us here for the night. The staff was friendly enough but the room is disgusting. My husband and I had to share one bath towel, there were stains all over the walls and floors, and the complimentary meal we got for our canceled flight was cold pasta and french fries. The photos they provide are definitely not from this hotel.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Caserta Sud. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We received your reservation at the last minute and for that date we hadn't available our new renovated rooms. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. In the next months we will make a restyling of the other rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management and Staff of Novotel Caserta Sud

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 229 件のレビュー 9/10 ロケーション
  • 411 件のレビュー 7.3/10 客室
  • 401 件のレビュー 9.2/10 サービス
  • 6 件のレビュー 7.1/10 インターネット
  • 256 件のレビュー 8.2/10 朝食
  • 193 件のレビュー 5.4/10 清潔さ
  • 85 件のレビュー 4.7/10 設備
  • 7 件のレビュー 4.3/10 ウェルネス・温泉エリア

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