Mercure Сантьяго Центр

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 941

Гарантия
лучшей цены
Mercure Сантьяго Центр - Image 1
Mercure Сантьяго Центр - Image 2
Mercure Сантьяго Центр - Image 3
Mercure Сантьяго Центр - Image 4
Avda Lib Bernardo Ohiginns N 632, Santiago Centro, 8330066 САНТЬЯГО, Чили

Описание

Особенности отеля

  • Уникальное расположение в центре Сантьяго

  • Мы предлагаем большой выбор развлечений

  • Мы не взимаем доплату за детей до 12 лет

  • Mercure Сантьяго Центр экономит время гостей благодаря удачному расположению

  • Мы рады Вашим питомцам! Допускается размещение с домашними животными весом до 15 кг.

Наши номера

Расположение отеля

Mercure Сантьяго Центр

Avda Lib Bernardo Ohiginns N 632, Santiago Centro
8330066 САНТЬЯГО
Чили

GPS:-33.442807, -70.645634

Телефон
Факс +56 2 2595 6600

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере
Рядом с отелем
  • Парковка

AMARANTO

The best alternative to taste a variety of local flavors within a warm and exclusive atmosphere. In the heart of the city, allow us to take you on a tour of culture and heritage

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Рейтинг ALL  4.4/5  Отзывов: 941

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 442

Mercure Santiago

Примечание: Tripadvisor 4.0/5

mef a Деловые путешественники - Реальные отзывы TripAdvisor

The employees at the reception don't know English well and they were also not ready to listen.To check in took more then 1 hour because of that.

Would not return

Примечание: Tripadvisor 3.0/5

straller Реальные отзывы TripAdvisor

The hotel is in a central location on a very busy street and is safe during the day but even the hotel staff suggest you not walk too far at night - take a cab instead. The hotel has a security guard at the entrance. We arrived very early morning and were advised our room might be ready in 2 hours....we returned, not ready for another 2 hours, still not ready and even after the normal check in time, we had to wait an additional 1 1/2 hours. No apology for the dely, no offer of a free drink etc. In fairness, they did say early check in may not occur but if they had said our room wouldn't be ready for 8 hours we would have gone and toured the city. The room we had was on a high floor but you could still hear city noises - think NYC. Room size was fine, room was clean so no complaints there. The pool is on the roof top and not very big for the size of the hotel. We dined at the hotel restaurant our first night and had excellent service and the food was good overall. We returned another night and had a horrible dinner - service was extremely slow, 2 of the dinners that were served (in a group of 6 people) were uneatable. The server we had the first night saw us waiting and came over to apologize - she also had the manager come to our table and translated for the manager - no offer of of a free drink, dessert etc to compensate for the lenghty service delay and 2 of our group didn't have dinner. Very unsatsifactory service! Breakfast was included and was good overall - nice variety but get there early as they close up everything at their closing time - no chance to get food one minute later. The price was reasonable but next time would pay more for hopefully better service.

Dear Straller, Thank you for taking the time to tell us about your experience at the Mercure Santiago. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Ramón Silva Gerente

Ok hotel, but I won’t return.

Примечание: Tripadvisor 3.0/5

ryanrpcv Solo travel - Реальные отзывы TripAdvisor

Overall, the hotel is ok. The receptionist was attentive and the room was comfortable. It is in walking distance to restaurants and tourist attractions. The security guard was weird with me. He always had a comment that didn’t make sense. For example, check out is 12pm. I entered the hotel at 11am and he decided to remind me about the checkout time. Why was I so special? It wasn’t like he was going to help me with my luggage. On other occasions, I noticed he would converse with other guests, but not me. Due to his behavior with me, I won’t be staying at this hotel again. Thank god I changed hotel.

Dear Ryan; Thank you for staying at Mercure Santiago on your las visit. Allow me to extend my apologies for the inconvenience regarding the security staff. Certainly, that is not the type of service that Accor wants to provide to our distinguished guests. I can ensure that corrective actions have been taking in order to avoid the reoccurrence of the situation. I hope we will have the opportunity to demonstrate our hospitality in the near future. faithfully

Very good location

Примечание: Tripadvisor 5.0/5

SilverFang13 Реальные отзывы TripAdvisor

Mercure Hotel Santiago Centro / Mercure Santiago Centro (room 909) +Good big room in the heart of everything, shopping and restaurants. +Wi-fi, air-condition, refrigerator, safe box, hair dryer in the room, dont know if reception have iron to use. +2 free water bottles. +/- Breakfast was not included, so dont know how it was. Gym and swimming pool, dont know if its free. From airport to hotel with TRANSVIP.cl it cost 47.3 CLP (51 USD) for return-ticket, 20min drive from airport. Elevator can be full because so many prople is staying there, so need to wait.

Dear SilverFang13 Thank you for staying at Mercure Santiago and for taking the time to give us your feedback. We hope to see you again in the near future. best regards, Juan Ramon Silva - Hotel manager

Decent for the price

Примечание: Tripadvisor 4.0/5

missayef Couples - Реальные отзывы TripAdvisor

Hotel, food and pool were decent for the price, neighborhood was a bit sketchy at night. The location was great during the day though. Overall was moderate pleased with the stay, would maybe look at staying somewhere a bit more upmarket in a safer location in future.

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Другие интернет-пользователи оценили наш отель

  • 877 Отзывов 8.4/10 Расположение
  • 1 014 Отзывов 7.3/10 Номер
  • 1 015 Отзывов 7.7/10 Сервис
  • 36 Отзывов 5.4/10 Интернет
  • 544 Отзывов 6.6/10 Завтрак
  • 371 Отзывов 7.6/10 Чистота
  • 229 Отзывов 4.5/10 Соотношение цены и качества

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