Novotel Сантьяго Витакура 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 1 216

Гарантия
лучшей цены
Novotel Сантьяго Витакура - Image 1
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Av. Américo Vespucio Norte 1630, Vitacura, 7630340 САНТЬЯГО ДЕ ЧИЛИ, Чили

Описание

Особенности отеля

  • Дети до 16 лет проживают бесплатно в номере с родителями.

  • За доплату допускается размещение с домашними животными

  • В 7 минутах езды - здание ООН.

  • В 16 минутах езды - исторический центр.

  • В 20 минутах езды - международный аэропорт им. Артуро Мерино Бенитеса

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Расположение отеля

Novotel Сантьяго Витакура

Av. Américo Vespucio Norte 1630, Vitacura
7630340 САНТЬЯГО ДЕ ЧИЛИ
Чили

GPS:-33.399555, -70.587833

Телефон
Факс +56 2 2499 2230

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

RESTAURANT 365

Choose where you want to eat: the restaurant, terrace, bar or any time of the day in your room. Enjoy modern simplicity and functionality in the 365 restaurant, which offers both regional and international cuisine 24 hours a day, 365 days a year.

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Рейтинг ALL  4.2/5  Отзывов: 1 216

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 159

Terrible experience

Примечание: Tripadvisor 1.0/5

johndI2621EA Реальные отзывы TripAdvisor

In my opinion you should avoid this hotel. We arrive with great expectations and this hotel met none of them. Room looks like something from the 1960's and looks as f it has not been cleaned since. A disgusting shower tray and hairs hanging off the shower pipe in the bath. None of the staff speak English , if you are English avoid because ordering anything is impossible . Restaurant staff just point to a QR code and say order. I had a burger in the restaurant and was ill all night, we hear others were not well either. staff in this hotel do not care .. I review lots of places and usually do not do negative, but for this hotel I make an exception

Esteemed Mr John Thank you for taking the time to evaluate us. We apologize for the inconvenience caused by our works, due to a remodelation of the whole building, this is the reason why you found it to be a bit old but we are trying to improve for our guests. We are constantly training our staff to improve their skills set, which includes their english level. Thank you once again for your feedback. Sincerely Felipe Velásquez Quality Manager Novotel Santiago Vitacura

A perfect hotel for a solo or a family !

Примечание: Tripadvisor 5.0/5

hardiksv Реальные отзывы TripAdvisor

I liked their restaurant a lot - they have good people there. The rooms were as expected - perfect. The bathroom was the only thing, I did not like. The design was not suitable for rooms with wooden floors. The window had a wooden support - one can sit there, Lovely view.

Dear hardiksv, Thank you for sharing your experience at Novotel Santiago Vitacura, and for indicating the points where you think we should improve in pursuit of new experiences. We are already working on several improvements to the hotel, so that future stays will be much better. Best Regards, Katherine Baeza Deputy Manager

Breakfast is ok other outdated

Примечание: Tripadvisor 1.0/5

F5123EUphilg Деловые путешественники - Реальные отзывы TripAdvisor

This hotel is a bit disappointing. I am a fan of Novotel but the rooms and service are below average. The hotel is missing the novotel experience. No desk to work at in the room, no extra’s like lotions.. the fitness area is poor.. The water pressure of the show is low, water temperature is unstable.. I was unlucky that I had a continuous noise in my room sounding like a overhyped washing machine and this never stops.. ask to do something about it nobody can helps..

Dear guest, Thanks for giving us such a valuable feedback. It will help us to find those important points where we need to set our focus in order to provide better future experiences for you and all our other guests. I am very sorry to hear that the attention of our team and some of the services that Novotel Santiago Vitacura offers did not meet your expectations and needs. We really hope to see you again in Novotel Vitacura in the near future. Regards, Katherine Baeza Deputy Manager

Great for Short Stay

Примечание: Tripadvisor 4.0/5

funinhotthottsun Couples - Реальные отзывы TripAdvisor

we stayed here on our way to travel chile and one night on the way to fly home. it was a decent hotel. the first time we stayed we were on floor 4 and the rooms were very loud and outdated, this time we have stayed onthe 7th floor and the rooms are updated and the hallways are very modern. the included breakfast is really good as well. friendly helpful staff and a great pool area to hang out in also close to many ammenitities to get room supplies

Dear guest, Thank you for taking the time to answer this survey. We are pleased to know that, in general terms, your stay was pleasant. We hope you visit us again, we will be happy to welcome you. Have a great day, Katherine Baeza Deputy Manager

Everything was perfect

Примечание: Tripadvisor 5.0/5

Fernando C Деловые путешественники - Реальные отзывы TripAdvisor

Fantastic location, staff really helpfull, spacious and clean rooms. Fantastic breakfast, if I had to go back to a hotel I would choose Novotel Vitacura again. All the staff are very friendly, especially the reception.

Dear fcosialls, Greetings from Santiago, We very much appreciate your comments regarding your stay at Novotel Santiago Vitacura. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla

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Другие интернет-пользователи оценили наш отель

  • 325 Отзывов 8.9/10 Расположение
  • 662 Отзывов 5.3/10 Номер
  • 667 Отзывов 7.6/10 Сервис
  • 16 Отзывов 6/10 Интернет
  • 301 Отзывов 4.9/10 Комфорт
  • 290 Отзывов 7.5/10 Завтрак
  • 180 Отзывов 5.2/10 Чистота

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