Mercure Santiago Centro

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 946

Gwarancja
najniższej ceny
Mercure Santiago Centro - Image 1
Mercure Santiago Centro - Image 2
Mercure Santiago Centro - Image 3
Mercure Santiago Centro - Image 4
Avda Lib Bernardo O'Higgins,632, Santiago Centro, 8330066 SANTIAGO, Chile

Opis

O hotelu

  • Wyjątkowa lokalizacja w centrum Santiago

  • Oferujemy szeroki wybór rozrywek

  • Nie pobieramy dodatkowych opłat za dzieci poniżej 12 roku życia

  • Dogodna lokalizacja hotelu Mercure Santiago Centro pozwala zaoszczędzić czas

  • Hotel przyjazny zwierzętom domowym! Zapraszamy Gości ze zwierzętami do 10 kg wagi.

Nasze pokoje

Lokalizacja hotelu

Mercure Santiago Centro

Avda Lib Bernardo O'Higgins,632, Santiago Centro
8330066 SANTIAGO
Chile

Pozycja GPS:-33.442807, -70.645634

Telefon
Faks +56 2 2595 6600

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

AMARANTO

The best alternative to taste a variety of local flavors within a warm and exclusive atmosphere. In the heart of the city, allow us to take you on a tour of culture and heritage

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 946

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 442

Mercure Santiago

Ocena na stronie TripAdvisor 4.0/5

mef a Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The employees at the reception don't know English well and they were also not ready to listen.To check in took more then 1 hour because of that.

Would not return

Ocena na stronie TripAdvisor 3.0/5

straller Opinia zatwierdzona w TripAdvisor

The hotel is in a central location on a very busy street and is safe during the day but even the hotel staff suggest you not walk too far at night - take a cab instead. The hotel has a security guard at the entrance. We arrived very early morning and were advised our room might be ready in 2 hours....we returned, not ready for another 2 hours, still not ready and even after the normal check in time, we had to wait an additional 1 1/2 hours. No apology for the dely, no offer of a free drink etc. In fairness, they did say early check in may not occur but if they had said our room wouldn't be ready for 8 hours we would have gone and toured the city. The room we had was on a high floor but you could still hear city noises - think NYC. Room size was fine, room was clean so no complaints there. The pool is on the roof top and not very big for the size of the hotel. We dined at the hotel restaurant our first night and had excellent service and the food was good overall. We returned another night and had a horrible dinner - service was extremely slow, 2 of the dinners that were served (in a group of 6 people) were uneatable. The server we had the first night saw us waiting and came over to apologize - she also had the manager come to our table and translated for the manager - no offer of of a free drink, dessert etc to compensate for the lenghty service delay and 2 of our group didn't have dinner. Very unsatsifactory service! Breakfast was included and was good overall - nice variety but get there early as they close up everything at their closing time - no chance to get food one minute later. The price was reasonable but next time would pay more for hopefully better service.

Dear Straller, Thank you for taking the time to tell us about your experience at the Mercure Santiago. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Ramón Silva Gerente

Ok hotel, but I won’t return.

Ocena na stronie TripAdvisor 3.0/5

ryanrpcv Solo travel - Opinia zatwierdzona w TripAdvisor

Overall, the hotel is ok. The receptionist was attentive and the room was comfortable. It is in walking distance to restaurants and tourist attractions. The security guard was weird with me. He always had a comment that didn’t make sense. For example, check out is 12pm. I entered the hotel at 11am and he decided to remind me about the checkout time. Why was I so special? It wasn’t like he was going to help me with my luggage. On other occasions, I noticed he would converse with other guests, but not me. Due to his behavior with me, I won’t be staying at this hotel again. Thank god I changed hotel.

Dear Ryan; Thank you for staying at Mercure Santiago on your las visit. Allow me to extend my apologies for the inconvenience regarding the security staff. Certainly, that is not the type of service that Accor wants to provide to our distinguished guests. I can ensure that corrective actions have been taking in order to avoid the reoccurrence of the situation. I hope we will have the opportunity to demonstrate our hospitality in the near future. faithfully

Very good location

Ocena na stronie TripAdvisor 5.0/5

SilverFang13 Opinia zatwierdzona w TripAdvisor

Mercure Hotel Santiago Centro / Mercure Santiago Centro (room 909) +Good big room in the heart of everything, shopping and restaurants. +Wi-fi, air-condition, refrigerator, safe box, hair dryer in the room, dont know if reception have iron to use. +2 free water bottles. +/- Breakfast was not included, so dont know how it was. Gym and swimming pool, dont know if its free. From airport to hotel with TRANSVIP.cl it cost 47.3 CLP (51 USD) for return-ticket, 20min drive from airport. Elevator can be full because so many prople is staying there, so need to wait.

Dear SilverFang13 Thank you for staying at Mercure Santiago and for taking the time to give us your feedback. We hope to see you again in the near future. best regards, Juan Ramon Silva - Hotel manager

Decent for the price

Ocena na stronie TripAdvisor 4.0/5

missayef Couples - Opinia zatwierdzona w TripAdvisor

Hotel, food and pool were decent for the price, neighborhood was a bit sketchy at night. The location was great during the day though. Overall was moderate pleased with the stay, would maybe look at staying somewhere a bit more upmarket in a safer location in future.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 877 Liczba opinii 8.4/10 Lokalizacja
  • 1 014 Liczba opinii 7.3/10 Pokój
  • 1 015 Liczba opinii 7.7/10 Obsługa
  • 36 Liczba opinii 5.4/10 Internet
  • 544 Liczba opinii 6.6/10 Śniadanie
  • 371 Liczba opinii 7.6/10 Czystość
  • 229 Liczba opinii 4.5/10 Dobra oferta cenowa

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Santiago - wszystkie nasze hotele

Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.