Mercure Pattaya Ocean Resort 4 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 1 151

Gwarancja
najniższej ceny
Mercure Pattaya Ocean Resort - Image 1
Mercure Pattaya Ocean Resort - Image 2
Mercure Pattaya Ocean Resort - Image 3
Mercure Pattaya Ocean Resort - Image 4
463/100 MOO 9, Pattaya Second, Road Nhongprue Banglamung, 20150 PATTAYA, THAILAND, 20150 PATTAYA, Tajlandia

Opis

O hotelu

  • Resort oceaniczny z miniparkiem wodnym, miniścianką i jaskinią

  • 200 metrów od plaży Pattaya

  • W spacerowej odległości od plaży, Terminal 21 Pattaya, Art in Paradise

  • Chcesz rozpieścić swoje dzieci? Zafunduj im pakiet MyKids

  • Pakiet MyGlass zapewnia wyjątkowe napoje bez ograniczeń

Nasze pokoje

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokalizacja hotelu

Mercure Pattaya Ocean Resort

463/100 MOO 9, Pattaya Second, Road Nhongprue Banglamung, 20150 PATTAYA, THAILAND
20150 PATTAYA
Tajlandia

Pozycja GPS:12.94721, 100.887436

Telefon
Faks +66 2 659 2889

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta mile widziane
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

MOLTEN

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 1 151

Ocena TripAdvisor  3.9/5  Liczba opinii: 1 017

Great beach location and clean rooms, but with some frustrating issues

Ocena na stronie TripAdvisor 3.0/5

akos Opinia zatwierdzona w TripAdvisor

This resort suits beach proximity seekers, we booked two rooms (1006 and 1007) for our stay, and overall, it was a mixed experience with clean facilities but some notable issues. The rooms were clean and came with balconies, which seem standard here, offering nice views. Beds were comfortable for good sleep, but we missed body lotion in the bathroom amenities. The iron was faulty, it burned a t-shirt on low heat and was unusable overall, which was frustrating. The air conditioning was excessively loud and made the room too cold, disrupting rest at times. The pool on the 5th floor is a highlight for relaxation, though the water felt quite cold. It's family-friendly with good vibes, the staff were generally friendly and helpful throughout our stay. However, at check-out, the receptionist showed papers from other guests and struggled with English, causing confusion.

Staff not accommodating, terrible breakfast, tiny gym, small and noisy rooms, insects under carpet, rock solid beds.

Ocena na stronie TripAdvisor 3.0/5

lylnas Opinia zatwierdzona w TripAdvisor

Rooms are small and beds accommodate only 2 people. You have to pay extra for beds for children, even under 12. The manager, blamed this problem on hotels.com but still offered us as customers no compensation for the inconvenience. Our room had lots of tiny insects crawling on the floor which we noted second night. On top of this, we had a room that had an interconnected door and could hear the next door guests arguments the whole night so we got zero sleep. I also asked for extra mattress topper as the beds were rock hard and the front desk said they had none. However, when complaining to the manager they said they have so not sure what is what. The breakfast was terrible with no variation and offered only carbs and fried options and soggy omelettes. We stayed here 2 nights rather than expected 11 nights. Unfortunately I can’t recommend this hotel. Although the pool area is great, despite ice cold water, and the tiny kids club, I think it was a terrible stay and there are much better hotels for families.

This hotel is a Disgrace for the Mercure Brand

Ocena na stronie TripAdvisor 1.0/5

Explore07404160571 Opinia zatwierdzona w TripAdvisor

I don’t usually write reviews, but this time I feel I have to share my experience. I generally like Mercure hotels, but not this one. I stayed at Mercure Pattaya Ocean Resort from 27 December 2025 to 3 January 2026. Based on other reviews I expected it might be bad, but I didn’t think it could be this bad. I strongly do not recommend this hotel. The rooms are outdated, and the service is the worst I’ve experienced at any Mercure property. The rooms are extremely worn out — old furniture, poor condition, and very small. We requested an extra bed for our child, and after they placed it in the room, it basically became one huge bed from wall to wall. That’s how tiny the room is. There were constant issues with the elevators. From time to time, one of the two elevators didn’t work, which is a nightmare for such a large building. Getting up and down from the 14th floor was a real challenge: the elevator stopped on almost every floor, it was always crowded, and it took forever. Check-in was also problematic. We waited two hours for our room and only got it around 4 PM, even though check-in is supposed to be at 2 PM. I had contacted the hotel staff several days in advance and confirmed our arrival time. Also, I have ALL Accor Platinum status, which normally includes early check-in benefits. On top of that, they gave me the wrong room type. I booked a room with one king-size bed but was given two single beds pushed together, with an uncomfortable gap in the middle. It’s not acceptable to allow these bookings if the hotel cannot provide the promised room type. The front desk staff did not help resolve this at all. Another serious issue: the bathroom sometimes had a strong sewage smell. Someone came once to “fix” it, but the smell never went away. It was absolutely awful. Breakfast deserves a separate mention. Tea bags were only provided if you specifically asked the staff — I have never seen this before, not even in 3-star hotels. I ordered an omelet and waited over 20 minutes, and when it arrived, the toppings were wrong. They remade it three times, and by then I had already finished breakfast with other food. The overall food selection was very limited. To make matters worse, there were small bugs in the room. I couldn’t even identify what they were. They were everywhere — including on the bed, and even crawling on you while you are lying down. Booking reference: PGLSDFKF

Great stay

Ocena na stronie TripAdvisor 5.0/5

Wen W Opinia zatwierdzona w TripAdvisor

It's a beautiful and convenient downtown hotel. Room is compact and clean, as my Platinum status Anya did her effort to upgrade our room and nice tone of voices to explain my benefits. Pool on upstairs is more peaceful, less kids. Highy recommend Mercure Pattaya.

Dear Wen W, We very much appreciate your comments regarding your stay at Mercure Pattaya Ocean Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ms. Panadda Injai – Front Office Manager

Good Property, Nice Location, Good Prices

Ocena na stronie TripAdvisor 4.0/5

Anisharma565 Opinia zatwierdzona w TripAdvisor

Decent Hotel. Location is prominent of course, Service is good too, Rooms are good. Not excellent but yeah good. When you're in Pattaya you hardly try hotel food so yeah same case. But Definitely a nice property, any way it's Mercure. Nightly rate is decent enough.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 286 Liczba opinii 9.5/10 Lokalizacja
  • 1 575 Liczba opinii 6.3/10 Pokój
  • 1 868 Liczba opinii 8.6/10 Obsługa
  • 44 Liczba opinii 6.1/10 Internet
  • 748 Liczba opinii 6.4/10 Czystość
  • 611 Liczba opinii 4/10 Komfort
  • 610 Liczba opinii 7.1/10 Śniadanie
  • 455 Liczba opinii 9.4/10 Plaża

Zarządzane przez Trustyou

Inne nasze placówki w pobliżu

Pattaya - wszystkie nasze hotele