Sofitel Guiyang Hunter 5 yıldız

While the location is indeed excellent, being close to various attractions and dining options, my experience with the room conditions and service fell significantly short of expectations, especially considering the 5-star rating of your establishment. Unfortunately, all rooms in your hotel appear to be designated as smoking rooms, contrary to what was advertised or expected. During my stay, I observed that other guests were smoking in their rooms despite the presence of warning signs. Additionally, I witnessed this issue personally, and the cleaning staff confirmed that smoking in the rooms was a common occurrence. As a result, the air conditioning system circulated the unpleasant smell of smoke throughout the hotel. Despite reporting this issue multiple times to the management, the responses provided were inadequate. I was offered to change rooms, but this did not resolve the issue as the smoke odor persisted, I checked couple other rooms, they all small like cigarettes . Additionally, the provision of extra fans and an air purifier did not mitigate the problem. Also the manager admitted they are hard to control other guests to stop smoking (which is a joke!) I believe that a 5-star hotel should uphold a higher standard of service and enforce a smoke-free environment to ensure guest comfort. Unfortunately, the current practices do not reflect the high standards one would expect from a hotel of this caliber. Additionally, upon my check in. I was with my family waited for good 5mins, standing in front of the check in dest awkwardly with 2 staff seems has nothing to do but look at their computer. This was absolutely out of standard and respect. Sofitel guiyang, i shall certainly not coming back or recommend to any of my friends or family !

Hotel is well located in downtown district and mall. Very convenient to walk around for food and shopping. Rooms are big and clean. Sofitel Bed is very comfortable which ensure you have a good sleep. Overall service standard is kept to high standard. Executive lounge service staff name Cat is very patient and service oriented. Alone taking care of my whole family. Food is nice and comes with many choices.

thanks to the keylee，so sweet smile。Good enviroment，excellent and professional service！honest and integrity。it will be the best destination for trip！hope to see u agagin！the best brand and nice managerment team！everything was fine！

Overdue review, stayed during April 2018 Was in the city for a night and needed something that is close to city center. I was contemplating between this and the Kempinski which is just opposite, Sofitel being newer. Arrival wasn’t very pleasant as the Reception desk is on a much higher level of the hotel. Check in was quite swift and I got the room that I booked for. I didn’t dine at the hotel as the hotel is connected to a mall next door and there’s lots of food option nearby. Bedding was comfortable and overall quite clean, and there’s nothing particular about the view as it’s in the city center with many old structure around the hotel. Lobby was weird for a Sofitel, as there’s just too many traditional stone statue and perhaps more suitable for a traditional Chinese style hotel? I would choose the Kempinski if I were to go back to Guiyang again in the future.

Sofitel Guiyang situated in of the the major shopping mall in the center of the city makes it so make easier for shopping or meal. We are arrived and welcomed by the doorman and escorted us to the 55 floor lobby to check in, I guess it is a trend in China many hotel prefer to put the hotel lobby up in the air. Of course there are good reasons behind this. The check in experience are excellent, fast and friendly, we booked Sofitel Suite which offer a brunch of benefit including lounge access and late check out and etc. As we are here to celebrate birthday, special thanks to Jack Huang and the team to decorated our room prior our arrival. We can’t stop taking photos of the suite and the view of city skyline, we are very much enjoyed a cup of TWG tea at the super long balcony over looking Jiaxiu Lou and just do nothing, it’s so comfy! We also appreciate the afternoon tea and happy hour which showed us another side of Guiyang, Kempinski Hotel and the rest of the city. Breakfast service was great, from western to Japanese and authentic local breakfast, particularly I enjoyed the local sour & spicy noodle with so much topping you can choose from. One down side is we waited at the door but no one come over to lead us, we saw other guest just walk into the restaurant, so I just follow, through out the breakfast, also no one came over to check our room number even though that’s included in the suite. I wonder other guest could just easily walk in and dine, maybe no need to pay? Overall we love Sofitel Guiyang and certainly will return next time.