The Sebel Kiama 4 estrelas

Booked online, very easy check in and room on the third floor opposite the lift despite requesting a room furthest from the lift. However this wasn't a problem most of the time - the rooms are surprisingly soundproof and the only complaint we had about lift proximity was the recorded voice announcing 'Going up or going down' - that carried to the room, but the lift was very quiet. On arrival in the room was a bottle of wine and two glasses which we used later that day. A pity but the next day's housekeeping took the glasses and didn't replace them so we had to use the 'everyday glasses' for our bottle of wine on the balcony with our takeaway fish n chips. The room was clean, bed comfortable and the balcony was handy with a view of the tree at the front of the building and part street view - and not much else. On the 2nd day, my wife left a glass of water on the bedside table and when we returned later that afternoon, housekeeping had been through, but the partially filled glass was still there (obviously not replaced with a clean one). Overall, a quiet room and a good stay with free parking underground.

Currently staying here for 1 week ( 2 nights in) and thought I'd post my review now and get it over and done with because there is a fair bit to cover. Booking over the phone was so easy. I did this with Ebony and truly she was amazing even after changing my travel dates / stay 3 times. In the days leading up to our arrival , I honestly did their heads in... I was calling daily and asking about the weather , things to do , places to eat etc. Maddie was so helpful. Checking in was a breeze. Chloe checked us in and was also amazing and very knowledgeable about the things to do and places to visit along with travel times and the like. We arrived at 9am , way before checkin time however Chloe assisted us by allowing us to leave all our luggage , laptops , cameras, sleep apnea machines and other high ticketed items in her back office to allow us to do some travelling and sightseeing before our 2pm check in. As a very kind gesture , we recieved a call from Josie at 12pm advising that our room was ready. We arrived to reception , paid for our stay and then Chloe directed us to our room and advised us that our luggage was already in our rooms. Parking is underground and free for guests. There was a bottle of wine 🍷 in our room, along with a welcome card from Ebony. This was really appreciated. It's not about the wine... it's about the care and consideration and thought planning that we appreciated the most. A hand written card... now that is old school... the best school. Buffet breakfast daily is awesome and so are the ladies that greet us each morning.The views overlooking the harbour are really nice. The room we stayed are staying in is more like a luxurious apartment, really comfy beds , two bedrooms, bathroom, spa / jackuzi, full laundry, full kitchen , living and dining room and an out door courtyard where we can just sit , have our coffee , wine and other treats. Seriously peeps... if you are staying in Kiama don't bother staying elsewhere. Nothing is too hard for these lovely ladies..Ebony , Chloe , Josie , Sophie , Maddie and to the rest of the team..Kudos , you are the life and face of this establishment. Keep up the brilliant work!

A great coastal hotel with loads of potential. We enjoyed our stay and dined at the hotel restaurant Yves which was delicious. We had a room with views over the harbour but no balcony. Room was big but dated, especially the bathroom. It seems the reception area has been renovated but the rooms still need some love. Very close to everything in Kiama and free parking onsite. A pool would make this hotel next level. There is a gym you can access with a pass from reception.

This is a beautiful hotel tucked the corner and within walking distance of Kiama train station. We stayed in the Superior room (1 King bed), and the view from the room was fantastic, offering a glimpse of both the sea and the courtyard. The room was clean, and the bathroom was spacious. Tea and coffee were provided, along with complimentary sparkling water. The customer service staff were exceptional. When we didn’t have a USB-C charging cable for our laptop, they kindly provided one. We had lunch at the restaurant, and it was truly enjoyable, especially with the stunning scenery outside. We will definitely visit again. Thank you!

We received such a lovely welcome here. Check in process was quick and stress free. Our rooms were ready on arrival and everything was clean and comfortable. The hotel is in a great location walking distance into town and to the beach and blowhole. The restaurant had a lovely atmosphere and the portion sizes were very generous in the case of the chicken Parma rather too generous. We really enjoyed the breakfast it was very well presented and there was plenty of choice. This was our first visit to this area and we very much enjoyed our stay here.