Novotel Wollongong Northbeach 4 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 3.230 comentários

Garantia do
melhor preço
Novotel Wollongong Northbeach - Image 1
Novotel Wollongong Northbeach - Image 2
Novotel Wollongong Northbeach - Image 3
Novotel Wollongong Northbeach - Image 4
2-14 Cliff Road, NORTH WOLLONGONG, 2500 WOLLONGONG, Austrália

Descrição

Extras do hotel

  • WiFi, TV por cabo, vários quartos com varanda

  • Piscina exterior aquecida, centro de fitness, sauna

  • Refeições de bufete e à la carte, terraço com vista para o oceano

  • Bar espaçoso no átrio, snacks no Pepe em frente à praia

  • Autocarro gratuito no exterior para visitar as lojas e os restaurantes da cidade

As nossas opções de alojamento

Take advantage of our Flight + Hotel offers

Discover
Discover

Localização do hotel

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Austrália

GPS:-34.414486, 150.900293

Telefone
Fax +61 2 4224 3141

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

WINDJAMMERS RESTAURANT

O Windjammer conta com um extenso menu à la carte e de bufete, 7 dias por semana para pequeno-almoço e jantar. é oferecida uma extravagância de marisco às sextas e sábados à noite. Com vista para o Oceano Pacífico. Refeições no interior e exterior.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.3/5  3.230 comentários

Classificação do TripAdvisor  4.0/5  2.832 comentários

Overall good

Nota Tripadvisor 4.0/5

Promisetobegood Negócios - Avaliação com certificação TripAdvisor

Nice hotel - friendly staff - great views. Rooms fairly basic and room service food was not great -despite being expensive. Bit tight with teas/coffee facilities in the rooms which were not reliably replenished. But location was gorgeous and staff very pleasant.

Dear Promisetobegood, Thank you for taking the time to share your feedback following your stay at Novotel Northbeach Wollongong. We are delighted to hear that you found our hotel staff friendly, enjoyed the breathtaking views, and appreciated the gorgeous location. We regret that certain aspects of your experience, such as the basic room features, room service, and tea/coffee replenishment, did not meet your expectations. Please know that your comments regarding these areas have been shared with our team, and we will use them as an opportunity to improve the quality of our services and amenities. We greatly value your input and hope to welcome you back to Novotel Northbeach Wollongong in the future, where we aim to make your next stay an even more enjoyable experience. Sincrerely, Novotel Team.

Tired hotel , poor service

Nota Tripadvisor 2.0/5

AndrewE1801 Família - Avaliação com certificação TripAdvisor

My wife, daughter and I stayed here for 6 nights for a friend’s wedding. The hotel rooms are very small, the wardrobe was tiny and our room had a mouldy smell to it. The room itself had a renovation in the past 5 years or so but it was my daughter’s so-called disabled room we had an issue with. It has carport on the floor throughout which everybody knows is not suitable for a wheelchair or a hoist! This along with the small size of the room made moving my daughter around the room very difficult. The main problem with this hotel is the POOR SERVICE! In this town there are no other 4 star hotels that could provide any competition. Which indeed is the cause of the poor standard of service. The exception to this was the fantastic young man who was working in the bar who served us bar food when we arrived on our first night. Each morning at breakfast we had to wait for a waiter to come to the always unattended front counter. Our dirty plates and cutlery sat for a long time on the table as we continued with our breakfast. As we sat there wondering when someone would appear to take the plates and cutlery, I witnessed another worker setting tables. She proceeded to put her fingers inside the clean glasses as she placed them on the table. I reported what I had observed to another waitress who told me the person was on work experience but she didn’t seem to perturbed by what I had witnessed. Some of the hot food- fried eggs were cold even though they had a heat lamp above them. On the Saturday night we decided to eat in the Palisade Restaurant, we arrived at 8.45pm and were told by a very abrupt manager, Ian, that we needed to hurry up and order as the kitchen was closing! Was this really a Novotel I was staying at? Shutting at 9. pm on a Saturday night, really? And then being told to hurry up! On a positive note, the food at Palisades was very nice and our waitress was very friendly too. She told us she’d remove the charge for the drink that did not turn up when ordered. Although when I went to pay , Ian the manager tried to argue with me about the $5 for the pineapple juice that was suppose to be removed from the bill! On one occasion room service forgot to make up one of our beds. We called about it, they came to the room and still didn’t make the bed. To top it all off, when I went to pay the bill upon checking out, I was charged $500 over what I should have paid until I pointed it out. The whole checking out process took nearly 15 minutes as the person could print out a new invoice for me to check. This hotel needs to lift its game as it has no idea what real service looks like!

Dear Andrew, Thank you for taking the time to tell us about your experience at the Novotel Northbeach Wollongong. We are saddened to hear that your experience did not meet your expectations. Please be assured that your feedback has been passed onto management to be reviewed and investigated further. You will receive a response to your personal email shortly. Sincerely, Novotel Team

Beautiful hotel at the beach.

Nota Tripadvisor 5.0/5

kd2226 Família - Avaliação com certificação TripAdvisor

Beautiful Novotel in a beautiful location at the beach. Helpful, accommodating staff. We really enjoyed spending time in the enormous lobby bar with the eye catching virtual aquarium. There is an inviting outdoor pool and bar/restaurant area. The rooms and bathrooms were clean and nicely decorated - standard Novotel rooms. The traffic situation with pulling into the driveway and getting into the parking garage was a bit confusing, with a bunch of bollards adding to the confusion. This hotel is our first choice when staying in Wollongong. Unfortunately, sometimes the price for a room can be unreasonable (the price fluctuates greatly). I would absolutely recommend this hotel if you can get it at a decent price.

Dear kd2226, Thank you for taking the time to share your detailed and thoughtful feedback following your stay at Novotel Northbeach Wollongong. It’s wonderful to hear that you enjoyed your stay and appreciated our beautiful location, helpful staff, and inviting amenities like the lobby bar with the virtual aquarium and the outdoor pool and dining area. We’re also pleased to know that our clean and well-decorated rooms met your expectations. Your kind words about making us your first choice in Wollongong truly mean a lot to our team. I understand your concerns about the traffic flow into the parking garage and the fluctuating room rates. We’ll certainly review your feedback. Regarding pricing, we recommend booking early to secure the best rates, as prices can fluctuate based on demand. Thank you again for your recommendation. We look forward to welcoming you back on your next visit to Wollongong! Wishing you and your loved ones a very happy Festive Season. Sincerely, Novotel Team.

Très belle vue

Nota Tripadvisor 4.0/5

sysy585858 Romântica - Avaliação com certificação TripAdvisor

Une nuit très bien dormi 2 grands lits Vue océan Et réveil avec un perroquet sur la vitre Dîner très bien aussi et petit déjeuner excellent Belle étape avant Sydney Accueil comme les novotel Parking un peu cher Sinon rien a dire Wifi aussi rapide

Dear Sysy585858, Thank you for taking the time to share your experience with us at Novotel Northbeach Wollongong. We're thrilled that you enjoyed the beautiful ocean views and had a restful night's sleep in our cozy queen beds. You had quite the Australian experience with the parrot alarm clock which I am sure brought a unique touch to your stay. We are happy to hear that you found both dinner and breakfast to your liking! We're glad we could be a comfortable step on your journey to Sydney, and we truly appreciate your feedback regarding parking and WiFi speed. Your input helps us improve the experience for our guests, and we’ll certainly look into ways to enhance these areas. We hope to welcome you back to Novotel Northbeach Wollongong again. Sincerely, Novotel Team.

Muito relaxante

Nota Tripadvisor 4.0/5

ErasmoD_12 Negócios - Avaliação com certificação TripAdvisor

Hotel bem localizado,com quarto com bom conforto e banheiro bem grande. A localização é show ,pois a praia fica bem em frente e você pode ficar horas olhando para o oceano Pacífico,além de dar uma bela caminhada pela orla. Café da manhã com muita variedade. O ponto principal ė a sua localização.

Dear Erasmo D, Thank you so much for your lovely review. We are very lucky to be situated in a location that is so beautiful and amazing. We are all very fortunate to be working here. Our guests love the view we have to offer and it makes that bit easier to relax with the view we have. I am so happy you enjoyed our breakfast we do offer a great variety of foods and cater for many. Once again, thank you for taking the time to review Novotel Northbeach and we do hope we can welcome you back. Kind Regards, Rebecca Blackwell Guest Relations Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.203 comentários 8.7/10 Localização
  • 2.050 comentários 7.4/10 Quarto
  • 1.541 comentários 8/10 Serviço
  • 119 comentários 4.4/10 Internet
  • 923 comentários 5.6/10 Conforto
  • 613 comentários 6.7/10 Limpeza
  • 450 comentários 4.4/10 Custo Benefício
  • 394 comentários 7.3/10 Pequeno-almoço

Powered by Trustyou

Os nossos outros estabelecimentos nas proximidades

Todos os nossos hotéis em Wollongong

Preço a partir de, por 1 noite para 1 pessoa na categoria de quarto próximo do preço, excluindo serviços auxiliares, excluindo pequeno-almoço. Corresponde ao preço público mais baixo incluindo todas as taxas (Determinadas taxas podem ser pagas à chegada ao hotel (por exemplo, a taxa de estadia) segundo os regulamentos locais em vigor.) do alojamento em causa, encontrado hoje no site https://all.accor.com/, para uma estadia de uma noite nos próximos 20 dias. Variável consoante o período e a disponibilidade. O preço é garantido apenas no momento da reserva. Qualquer reserva (no estrangeiro) deve ser paga na divisa do país onde o hotel se localiza. Apenas é garantido o valor confirmado no momento da reserva na divisa do país onde o hotel está localizado. Damos-lhe uma indicação de estimativa da conversão na sua moeda, mas não é contratual. No momento do pagamento, o seu banco pode cobrar despesas bancárias e/ou taxas de câmbio.