Pullman Magenta Shores Resort 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.0/5 1.590 opiniones

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Pullman Magenta Shores Resort - Image 1
Pullman Magenta Shores Resort - Image 2
Pullman Magenta Shores Resort - Image 3
Pullman Magenta Shores Resort - Image 4
1 Magenta Drive, 2261 MAGENTA, Australia

Descripción

Extras del hotel

  • Estratégica ubicación frente a la playa con bungalós tipo complejo vacacional

  • Piscina tipo laguna al aire libre y piscina cubierta climatizada

  • Impresionante campo de golf e instalaciones deportivas

  • Nuestro fantástico Vie Day Spa

  • Bar y restaurante galardonados

Nuestros alojamientos

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Localización del hotel

Pullman Magenta Shores Resort

1 Magenta Drive
2261 MAGENTA
Australia

GPS:-33.310834, 151.522901

Teléfono
Fax +61 2 4352 8199

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Mascotas no permitidas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.0/5  1.590 opiniones

Valoración de TripAdvisor  3.9/5  900 opiniones

$5 Sprite

Nota de Tripadvisor 1.0/5

Mark G Valoración certificada de TripAdvisor

Outrageous pricing for drinks. Was charged $5 for a small glass of Sprite which was half filled with ice. Sprite was from a 1.25L bottle so likely they charging close to $50 a bottle. Outright greed and never returning. The two bar staff, one pouring and one taking payment, appeared totally uninterested. Very disappointing.

Worst hotel experience yet

Nota de Tripadvisor 1.0/5

J L Valoración certificada de TripAdvisor

Absolutely disgraceful and rude condescending service. Booked a studio room only to receive a phone call 2 hours before check in that the aircon isn't working and it won't be working for the duration of the stay. They couldn't move us to a different room due to the hotel being at capacity apparently. Eventually offered $50 food and beverage credit for the first night, a few extra old fans were also offered with a move to a different room the following day. Upon arrival we were told the room isn't ready and we would receive a call when it was ready. At 3.25 still no phone call with check in being 3pm. Reception was rude and when questioned why no call was received was told 'we are unable to monitor what's happening and we are busy'. Don't promise something you can't deliver. On top of this all, when we wanted to open the sliding door for some air and ventilation whilst in the room after dinner the security door didn't lock. Couldn't contact reception of course as they close at 10pm and we discovered the lock wasn't working after this time, unable to resolve the safety/security issue as no other room is available regardless. We pre booked breakfast however we were told we might need to sit at the bar stools out of the breakfast area as the restaurant might not have any tables left. Why advertise breakfast as 7-10am when you need to prebook a table apparently? Have never experienced this at other hotels. Will never stay at Pullman Magenta Shores again. After staying a few times over the years the hotel and service has dropped dramatically.

Family Holiday

Nota de Tripadvisor 2.0/5

saully102 En familia - Valoración certificada de TripAdvisor

The original booking resulted in a massive overcharge by the hotel, pre paid breakfast rates were wrongly charged, this was corrected at my request and overcharge refunded. On arrival, room was not ready at the guaranteed time, a room upgrade was given but still over an hour delay to move in. Staff levels and their skill level was poor, any service or meal requests were very slow. Major problem occurred in the restaurant when staff claimed we had not paid in advance, highly embarrassing and disrupting. Seeking to correct their mistake we met disbelief and rudeness, eventually we were able to speak to a manager who was able to identify the company’s error. Was very hard to get service in restaurant and bars due to poor staff levels and delivery very slow. We stayed at peak time and paid peak tariff, so expected value for money which was not delivered. Did not receive any housekeeping services throughout the 4 day stay. Property and service did not meet expectations

Good afternoon Saully102, Thank you for taking the time to share your recent experience with us. We do apologise for any inconvenience this has caused you and your family. Your feedback is incredibly valuable, and we are committed to making improvements based on your experience. We do hope to welcome you back again soon. Kind regards, Rebecca King Front Office Manager

Nice resort for families.

Nota de Tripadvisor 4.0/5

chet_l53 Valoración certificada de TripAdvisor

This Pullman resort has always been our preferred accommodation in this area, their villas were great and easy to access, you can just park your car right in front of the villa, we got everything we need to cook here and it is just about 7 minutes drive to The Entrance.

Dear Chester, Thank you for taking the time to share your recent stay with us. We are so glad you enjoyed your stay and hope to welcome you back again soon. Kind regards, Rebecca King Front Office Manager

Lejos de ser un cinco estrellas.

Nota de Tripadvisor 3.0/5

CVolman170602 Valoración certificada de TripAdvisor

Este hotel esta lejos de ser un cinco estrellas. El servicio de los restaurantes es pesimo: parece que los mozos no quiesieran estar alli. A Las habitaciones les falta mantenimiento, puesto que habian marcas visibles de falta de pintura, y no dejan ninguna botella de agua a la disposicion del huesped. Ademas, no es verdad que ofrezcan poltronas en la playa. Claramente, hay una muy mala relacion calidad-precio. No es recomendable en absoluto.

Many thanks for your taking the time to review your stay with us. Kind Regards Adam Forsythe Guest Relations Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 323 opiniones 8.8/10 Ubicación
  • 1.082 opiniones 5.4/10 Habitación
  • 853 opiniones 7/10 Servicio
  • 61 opiniones 1/10 Internet
  • 452 opiniones 3.1/10 Limpieza
  • 433 opiniones 5.3/10 Comida
  • 332 opiniones 5.7/10 Comodidad
  • 312 opiniones 7.2/10 Piscina

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Nuestros establecimientos cercanos

Todos nuestros hoteles en Magenta

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.