Pullman Bunker Bay Resort Margaret River Region 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 3.778 beoordelingen

Beste prijs
garantie
Pullman Bunker Bay Resort Margaret River Region - Image 1
Pullman Bunker Bay Resort Margaret River Region - Image 2
Pullman Bunker Bay Resort Margaret River Region - Image 3
Pullman Bunker Bay Resort Margaret River Region - Image 4
Bunker Bay Road, off Cape Naturaliste Road, 6281 BUNKER BAY, Australië

Omschrijving

Extras van het hotel

  • A secluded, beachfront location and pristine ocean views

  • In the Margaret River region, home to world-class wineries

  • Award-winning Day Spa offering relaxing and healing treatments

Onze accommodaties

Boek dit hotel
Kamer 1

Hotel locatie

Pullman Bunker Bay Resort Margaret River Region

Bunker Bay Road, off Cape Naturaliste Road
6281 BUNKER BAY
Australië

Gps:-33.544855, 115.033599

Telefoon
Fax +61 8 9756 9103

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

OTHER SIDE OF THE MOON

Restaurant Other Side of the Moon is een stijlvol restaurant met een moderne Australische keuken en mediterrane uitstraling. Met uitzicht op Bunker Bay en de prachtige Indische Oceaan is dit een perfecte plek voor een romantische avond.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  3.778 beoordelingen

TripAdvisor score  4.0/5  2.663 beoordelingen

Disappointing again ..

Tripadvisor-waardering 2.0/5

Marise B Stellen - Gecertificeerde beoordeling door TripAdvisor

Dear Marise, Thank you for taking the time to share your feedback, and for your continued support over the years, it truly means a great deal to us. I’m very sorry to hear that your recent experience did not reflect the high standards we aim to uphold. Your comments regarding the room service presentation, missing items, and lack of attention to detail are extremely disappointing, and I completely understand your frustration. This is not the level of service we strive to deliver, and I sincerely apologize for letting you down. We also take your feedback on wine pricing seriously and will ensure it is shared with our management team for further review. It’s deeply regrettable to hear that this visit has changed your view of the resort after so many years of loyalty. If you would consider giving us another opportunity, I would be more than happy to personally assist with your arrangements to ensure a much-improved experience. Warm regards, Susana Bento Front Office Assistant Manager Pullman Bunker Bay Resort Margaret River Region

Disappointing

Tripadvisor-waardering 3.0/5

Jane F Gecertificeerde beoordeling door TripAdvisor

Dear Jane, Thank you for your continued loyalty to Pullman Bunker Bay Resort and for taking the time to share such a detailed review of your recent stay. We genuinely value feedback from our returning guests, especially from our Accor Live Limitless Gold members. While we're pleased to hear that you appreciated the complimentary villa upgrade and found our reception team friendly and the food at Other Side of the Moon enjoyable, we are truly sorry to learn that several aspects of your stay fell short of expectations. Please accept our sincere apologies for the discomfort caused by the bedding, the condition of the coffee machine, and the inconsistencies with housekeeping. These matters have already been addressed with our housekeeping leadership team to ensure better attention to cleanliness and room deliveries moving forward. We’re also investigating the outdoor path lighting and torch battery issue, as your safety and comfort are very important to us. We are especially disappointed to hear about your experience with a member of our restaurant team. This is certainly not the level of service we aim to provide, and your comments have been shared with our Food & Beverage Manager for immediate follow-up and training. Thank you again for your honest feedback—it helps us improve. We do hope that you will give us another opportunity in the future to provide the high standard of experience you rightfully expect and deserve. Warm regards, Susana Bento Front Office Assistance Manager Pullman Bunker Bay Resort Margaret River Region

goede locatie, prettige ruimtes

Avis-klantbeoordeling 4.0/5

Anne Alleen - ALL bevestigde berichten

Geachte Anna, Thank you for your review! We’re glad to hear you enjoyed the beautiful location and the spaces within the hotel. We always strive to accommodate our guests' requests, such as room preferences, but please understand that these are subject to availability. We sincerely apologize that your room wasn’t closer to the main building as requested, and we will work to improve communication on this front for future stays. Regarding the coffee shop by the beach, we would like to mention that it is privately owned and not part of our resort, so we don’t have control over its operating hours. We’ll certainly pass along your feedback to them. We also apologize for the pool temperature and the timing issue with your room access after check-out. We aim to be as flexible as possible and will review these areas to improve our guest experience. Thank you again for sharing your thoughts. We truly hope to welcome you back for an even more enjoyable stay in the future. Warm regards, Susana Bento Front Office Assistance Manager Pullman Bunker Bay Resort Margaret River Region

Resort Villaggio

Tripadvisor-waardering 4.0/5

alessandraworld Gecertificeerde beoordeling door TripAdvisor

Dear Alessandra, We very much appreciate your review regarding your stay at the Pullman Bunker Bay Resort Margaret River Region. Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon! Kindest regards, Susana Bento Front Office Assistant Manager

mooie locatie maar zeer ontevreden over het onderhoud van de resort.

Avis-klantbeoordeling 2.5/5

Christine Gezinnen - ALL bevestigde berichten

Geachte Christin S., Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you had during your stay. Your concerns regarding the cleanliness of the rooms and the maintenance issues have been taken seriously, and we are addressing them with our housekeeping and maintenance teams to ensure immediate improvements. We understand the importance of a comfortable and enjoyable stay, and it is disheartening to learn that we fell short of your expectations. Rest assured, steps are being taken to refresh the rooms, repair the reported issues, and enhance our overall service quality. Regarding the breakfast pricing, we appreciate your input, and we will review our offerings to ensure they align better with our guests' expectations. We value your feedback as it helps us identify areas for improvement. Please accept our sincere apologies, and we hope to have the opportunity to welcome you back in the future, providing you with the exceptional experience you deserve. Matt McClure Director of Operations

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.150 beoordelingen 9.4/10 Locatie
  • 1.959 beoordelingen 7/10 Kamer
  • 2.347 beoordelingen 7.5/10 Service
  • 52 beoordelingen 3.2/10 Wifi
  • 1.254 beoordelingen 5.9/10 Eten
  • 706 beoordelingen 8.2/10 Ontbijt
  • 587 beoordelingen 4.7/10 Netheid
  • 327 beoordelingen 5.5/10 Goede prijs-kwaliteitsverhouding

Mogelijk gemaakt door Trustyou

Onze andere etablissementen in de buurt

Al onze hotels in Bunker Bay

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.