Pullman Bunker Bay Resort Margaret River Region 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 3.634 beoordelingen

Beste prijs
garantie
Pullman Bunker Bay Resort Margaret River Region - Image 1
Pullman Bunker Bay Resort Margaret River Region - Image 2
Pullman Bunker Bay Resort Margaret River Region - Image 3
Pullman Bunker Bay Resort Margaret River Region - Image 4
Bunker Bay Road, off Cape Naturaliste Road, 6281 BUNKER BAY, Australië

Omschrijving

Extras van het hotel

  • A secluded, beachfront location and pristine ocean views

  • In the Margaret River region, home to world-class wineries

  • Award-winning Day Spa offering relaxing and healing treatments

  • Gold Medal in 5 Star Luxury accommodation as well as Hall of Fame at WA Tourism Awards 2025

Onze accommodaties

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Hotel locatie

Pullman Bunker Bay Resort Margaret River Region

Bunker Bay Road, off Cape Naturaliste Road
6281 BUNKER BAY
Australië

Gps:-33.544855, 115.033599

Telefoon
Fax +61 8 9756 9103

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

OTHER SIDE OF THE MOON

Restaurant Other Side of the Moon is een stijlvol restaurant met een moderne Australische keuken en mediterrane uitstraling. Met uitzicht op Bunker Bay en de prachtige Indische Oceaan is dit een perfecte plek voor een romantische avond.

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Meer informatie

ALL beoordeling  4.3/5  3.634 beoordelingen

TripAdvisor score  4.0/5  2.707 beoordelingen

HORRIBLE STAY NOT FRIENDLY

Tripadvisor-waardering 1.0/5

paris75_9 Gecertificeerde beoordeling door TripAdvisor

Disappointing stay for a 5-star hotel and for the service without smile and kindness The resort itself is beautiful, but our experience was very disappointing. The room was outdated, the staff often unfriendly, and we were never escorted to our table. We were not informed about the special Christmas lunch on the 25th, nor that the 25th and 26th were public holidays and that nothing would be open. We even had to eat a club sandwich at a gas station on Christmas Day, which is unbelievable for a 5-star hotel. The noise from children in the adjacent villas early in the morning was not mentioned. Only a few staff members, like a young man at reception and Suzanne, were friendly. For the price paid, the service and facilities are not up to standard. Not recommended.

Dear Paris Thank you again for sharing your feedback. We’re truly sorry that aspects of your stay didn’t meet your expectations and that you weren’t able to enjoy Christmas lunch with us. We did communicate to all guests in advance about the Christmas Day luncheon, and some tables were available for our in-house guests. In-room dining was also operating, and a menu was available at the pool bar—our apologies if this information was missed. On Boxing Day, all resort areas were open with no restrictions, and we’re sorry for any confusion. We really appreciate your kind words about our resort’s beauty and the staff who made a positive impression, such as Suzanne and the young gentleman at reception. We’re also excited to share that a refurbishment of our villas is planned later this year to enhance comfort and the overall guest experience. Kind regards, Raelene

Avis-klantbeoordeling 3.5/5

Marieke V. W. Gezinnen - ALL bevestigde berichten

Het hotel is mooi gelegen aan het strand en de kamers waren prima schoon en ruim qua opzet. Verder vond ik de service niet altijd vriendelijk, aan de receptie een aardig jongen uit Chili maar in het restaurant vond ik de meeste niet service gericht en soms onaardig. Vond het niet een welcoming hotelsfeer. Verder hebben wij best veel voor een kerstlunch betaald en daar had ik iets meer V. verwacht, eten was niet bijzonder, verder de tafels waren niet leuk gedekt met linnen om een kerst sfeer te creeren. Ik ben in veel hotels geweest met kerst ook in warme landen maar daar werd altijd iets V. gemaakt. Voor die prijs echt zonde V. mijn geld. Totaal geen leuk kerst gevoel. Verder is er niets op het strand kan zijn dat het niet mag maar zorg dat je voor je hotel gasten parasol of een gazebo kan lenen zodat je op het stand kan zijn zonder in de volle zon te liggen. Veel australiers hebben hun eigen spullen maar wij kwamen uit europa. Helaas hadden wij veel last V. de vliegen, veel mensen aten bij het zwembad en lieten hun eten staan en dat werd niet opgehaald door het personeel dus al die vliegen erop. Mag qua service echt een tandje erop, men was niet altijd vriendelijk andere hotels waar wij verbleven veel aardiger. Ik zou nog een keer verblijven omdat het een mooie relaxte plek is qua ligging maar niet voor de gezellige sfeer en de service

A comedy of errors

Tripadvisor-waardering 3.0/5

AnthonyTravellerAsia Gecertificeerde beoordeling door TripAdvisor

I stayed for two nights over Christmas, my first stay at the hotel, overall the stay was marred by a number of issues, most of which have also been stated in previous reviews. Shame nothing is being done about issues so often raised. Cake and Ants However, in this instance, these issues were enhanced in ways not seen since “Fawlty Towers”. I ordered one of their Christmas cakes and as requested this was left in my room. However, ants found it before I did so I it returned to the front desk asking for a full replacement for me to collect on departure, this was acknowledged. So you can imagine my dismay when I returned to my room sometime later to find the replacement cake back in the room, now also covered in ants. The cake was finally replaced at checkout ( I was told I can’t cancel the order) The Cake while well-presented was quite dry. Food and Dining Notwithstanding the cake incident, my room service order of Chicken Caesar Salad while timely, did not come with Chicken. Breakfast Buffet spread confusingly around the place, with service in the only restaurant being hap hazard and rushed, and no I did not like being seated as a single diner behind a pole. The Dinner menu limited and provided on “dog eared” single piece of flimsy paper. Neither Main dish ordered was in any way remarkable. Rooms / Outdoors Poorly maintained, chipped and scratches in old furniture , lots of cobwebs on the lakeside patio and surrounds. Rubbish along the pathways etc (see photos) In summary, the five star location is spoiled by a 3 star offering and service. Simply not worth the price paid.

Dear Anthony Thank you for taking the time to share your feedback following your recent stay. I’m very sorry to hear about the issues you experienced with your Christmas cake and dining, and I completely understand your disappointment. Your comments have been shared with our teams to ensure these matters are addressed. I also wanted to let you know that we are planning a refurbishment of our villas later this year, which will enhance the rooms and overall guest experience. We truly hope to have the opportunity to welcome you back in the future and provide the high standards we aim for. Kind regards, Raelene

Avis-klantbeoordeling 1.5/5

Marcel V. Gezinnen - ALL bevestigde berichten

For a five star accommodation it's overpriced or the service level is too low. When checking in it was raining, they didn't offer to bring the bags to the room with there golfcar. There wasn't enough warm water for four short showers, so I paid €330,- a night and had a cold shower. That's insane. When asking about this: 'ow that's so bad'. Nothing more. Also during breakfast, the coffee machine gave too much coffee for the size of the cup. So we had breakfast from paper cups... The painting in the breakfast area all hanging cross cross (not straight in line). Sorry, but this details belong to a five star. This was way too overpriced and was a big Australian disappointment. People parking in place for disabled people, when they don't have the disable card. The hotel just let this be. It's a shame. I would not recommend this place nor would visit it again.

Dear Marcel Thank you for sharing your feedback. I’m so sorry to hear that your stay didn’t meet expectations and that we fell short in several areas. Delivering a premium experience with genuine care is what we strive for, and I truly regret that we didn’t achieve that during your visit. I’ve shared your comments about the luggage assistance, hot water and coffee with the team so we can address these issues immediately. Your feedback is invaluable in helping us improve, and I sincerely hope we have the chance to welcome you back in the future and provide the five-star experience you expected and deserve. Kind regards, Raelene Raelene Ohlson General Manager

goede locatie, prettige ruimtes

Avis-klantbeoordeling 4.0/5

Anne Alleen - ALL bevestigde berichten

Heerlijk hotel op prachtige plek. Jammer dat het koffietentje op /bij het strand niet open was. Het Zwembad was echt te koud. Had gevraagd om een kamer. dichtbij het hoofdgebouw en dat was niet gereserveerd voor mij.

Geachte Anna, Thank you for your review! We’re glad to hear you enjoyed the beautiful location and the spaces within the hotel. We always strive to accommodate our guests' requests, such as room preferences, but please understand that these are subject to availability. We sincerely apologize that your room wasn’t closer to the main building as requested, and we will work to improve communication on this front for future stays. Regarding the coffee shop by the beach, we would like to mention that it is privately owned and not part of our resort, so we don’t have control over its operating hours. We’ll certainly pass along your feedback to them. We also apologize for the pool temperature and the timing issue with your room access after check-out. We aim to be as flexible as possible and will review these areas to improve our guest experience. Thank you again for sharing your thoughts. We truly hope to welcome you back for an even more enjoyable stay in the future. Warm regards, Susana Bento Front Office Assistance Manager Pullman Bunker Bay Resort Margaret River Region

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.094 beoordelingen 9.4/10 Locatie
  • 1.873 beoordelingen 6.8/10 Kamer
  • 2.238 beoordelingen 7.5/10 Service
  • 36 beoordelingen 4.4/10 Wifi
  • 1.226 beoordelingen 5.8/10 Eten
  • 628 beoordelingen 7.8/10 Ontbijt
  • 542 beoordelingen 4.7/10 Netheid
  • 329 beoordelingen 5.6/10 Goede prijs-kwaliteitsverhouding

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