Pullman Bunker Bay Resort Margaret River Region 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 3.640 beoordelingen

Beste prijs
garantie
Pullman Bunker Bay Resort Margaret River Region - Image 1
Pullman Bunker Bay Resort Margaret River Region - Image 2
Pullman Bunker Bay Resort Margaret River Region - Image 3
Pullman Bunker Bay Resort Margaret River Region - Image 4
Bunker Bay Road, off Cape Naturaliste Road, 6281 BUNKER BAY, Australië

Omschrijving

Extras van het hotel

  • A secluded, beachfront location and pristine ocean views

  • In the Margaret River region, home to world-class wineries

  • Award-winning Day Spa offering relaxing and healing treatments

Onze accommodaties

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Hotel locatie

Pullman Bunker Bay Resort Margaret River Region

Bunker Bay Road, off Cape Naturaliste Road
6281 BUNKER BAY
Australië

Gps:-33.544855, 115.033599

Telefoon
Fax +61 8 9756 9103

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

OTHER SIDE OF THE MOON

Restaurant Other Side of the Moon is een stijlvol restaurant met een moderne Australische keuken en mediterrane uitstraling. Met uitzicht op Bunker Bay en de prachtige Indische Oceaan is dit een perfecte plek voor een romantische avond.

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Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  3.640 beoordelingen

TripAdvisor score  4.0/5  2.631 beoordelingen

Do not stay, there is much better available elsewhere

Tripadvisor-waardering 1.0/5

William M Gecertificeerde beoordeling door TripAdvisor

As husband of someone who stayed there, where it appears it has been manipulated to have my wife's review removed, I repeat it. Where do I start. The checkin was the best, with personal service. But it went backwards from there! We paid for a lakeside room and it was tired, bird poo all over the seats, noisy, and aged. The tea bags were empty, (and never filled up in our 3 nights!), and the kitchenette was tiny. We chased out a cockroach and a white tail (sprayed them to death...sorry). We then saw a fox and told staff...we were told they could not remove them because it was a national park...but they were happy for them to be killing fauna. (They are wrong btw...foxes need to be removed from national parks. Full stop.) The spa treatment was half an hour late, led to just a situation of my husband hanging outside with the key, because they told him I would be finished 20 minutes earlier. The spa seemed to think this was okay. No. It is not okay. Plan better. Now to dinner. This was horrible. I honestly felt for the kitchen because the staff butchered it. We got our entree 1 hour 15 minutes after arriving. The waiter took the wrong order, but instead of making it up to us, we were kicked to back of queue. The food was not that great. Everyone seemed stressed. Fast forward to the next night. We arrive wanting to use our drink vouchers. Nope. A wedding is booked, meaning as a guest you cannot use the decking! We were squished in to drink a beer with everyone else...likely also annoyed. It got worse...there was a wedding the second night!!!!! So...do NOT book on a weekend as you are denied access to what you have paid for! We sat facing a table, not views. I should have stayed at home! We were here in 2020 and it was amazing, and we were so looking forward to coming back, but nobody seems to care about local (WA) feedback. One European staff member was talking about me and did not know I can lip read...she was telling another staff member about my response. (She had said a table was not available for an hour. We questioned this and she got upset because she felt she had said we could have the table for an hour, but that is not what she said!) For the price? I do not recommend. We have tried to bring issues to the attention of staff and they are honestly not interested...they have bookings, so all is good. For Aussies, book elsewhere. Tired, run down, and staff who do not appreciate local custom. (I have decided not to add images of cockroach or spider, or bird poo, or other issues, but I do have these available. Happy to supply the venue on request.)

Dear Williamm Thank you again for your feedback. I’m sorry to hear that your stay did not meet your expectations. As our resort is located within a national park, there are, unfortunately, occasions when bird droppings can occur in some areas. Please know that our team works tirelessly to maintain the resort, and I apologise that this was not the case in your villa. Being situated in natural bushland, we are surrounded by an abundance of wildlife, not all of which are welcome. We understand that foxes are classified as pests in WA; however, their removal falls under the responsibility of Parks and Wildlife. We have reported their presence and are awaiting their action. We deeply respect our environment and are certainly not happy about the harm foxes may cause to local fauna. Rest assured, we are committed to preserving and maintaining the natural environment. I’m also sorry to hear about the spa treatment running late. Occasionally, treatments can run over time due to late arrivals by some guests, and I apologise that this impacted your visit. Regarding the wedding held onsite, while a portion of the outdoor deck was utilised for the event, another adjacent area with stunning views remained available for other guests to enjoy. Your feedback is valued by our team, and I’m sorry if you felt it was not received with interest. We are always striving to surprise and delight our guests to ensure they have a wonderful stay. Thank you again for taking the time to share your thoughts.

Amazing experience, relaxing, welcoming and friendly

Tripadvisor-waardering 5.0/5

Tracey W Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

I initially booked online and had to phone the hotel to make an adjustment. ‘Jess ’ from bookings was very polite professional and helped me move my dates.. On arrival check in staff very friendly and welcoming, helped with our suitcases to our villa Room very clean, and serviced every day Breakfast very good, something there for everyone I booked a Sauna at the onsite Spa, which was great, again staff all very friendly Can’t fault this lovely place, I would highly recommend

Dear Tracey, Thank you so much for your amazing review! We are thrilled to hear you had such a relaxing and welcoming experience at Pullman Bunker Bay Resort. It’s wonderful to know that Jess was able to assist you with your booking changes so smoothly and that our check-in team made you feel at home right from the start. We’re also glad you enjoyed the cleanliness and daily service of your villa, as well as the variety offered at breakfast. It’s fantastic that you had the opportunity to enjoy the Sauna at our Spa – we’ll be sure to pass on your kind words to the Spa team as well. Your recommendation means the world to us, and we can’t wait to welcome you back for another memorable stay! Best regards, Susana Bento Front Office Assistance Manager Pullman Bunker Bay Resort Margaret River Region

goede locatie, prettige ruimtes

Avis-klantbeoordeling 4.0/5

Anne Alleen - ALL bevestigde berichten

Heerlijk hotel op prachtige plek. Jammer dat het koffietentje op /bij het strand niet open was. Het Zwembad was echt te koud. Had gevraagd om een kamer. dichtbij het hoofdgebouw en dat was niet gereserveerd voor mij.

Geachte Anna, Thank you for your review! We’re glad to hear you enjoyed the beautiful location and the spaces within the hotel. We always strive to accommodate our guests' requests, such as room preferences, but please understand that these are subject to availability. We sincerely apologize that your room wasn’t closer to the main building as requested, and we will work to improve communication on this front for future stays. Regarding the coffee shop by the beach, we would like to mention that it is privately owned and not part of our resort, so we don’t have control over its operating hours. We’ll certainly pass along your feedback to them. We also apologize for the pool temperature and the timing issue with your room access after check-out. We aim to be as flexible as possible and will review these areas to improve our guest experience. Thank you again for sharing your thoughts. We truly hope to welcome you back for an even more enjoyable stay in the future. Warm regards, Susana Bento Front Office Assistance Manager Pullman Bunker Bay Resort Margaret River Region

Resort Villaggio

Tripadvisor-waardering 4.0/5

alessandraworld Gecertificeerde beoordeling door TripAdvisor

Bella struttura con appartamenti tutti ad un piano sparsi per il resort. Camere grandi con mega saloni dotati di lavatrice, asciugatrice e cucina. Buona e molto varia anche la colazione, peccato per il ristorante per la cena dove l'aria condizionata è altissima!

Dear Alessandra, We very much appreciate your review regarding your stay at the Pullman Bunker Bay Resort Margaret River Region. Thank you for taking the time to share your feedback. We hope to welcome you back to our resort very soon! Kindest regards, Susana Bento Front Office Assistant Manager

mooie locatie maar zeer ontevreden over het onderhoud van de resort.

Avis-klantbeoordeling 2.5/5

Christine Gezinnen - ALL bevestigde berichten

de resort heeft enorm veel potentieel maar is zeer slecht onderhouden. De kamers zijn zeer vuil en moeten dringend opgefrist worden (doucheglas, douchekranen,....) De safe, kluis was stuk maar werd na meerdere meldingen niet hersteld. Het ontbijt is zeer duur in verhouding met het aanbod, en is ook hier niet netjes... we keken enorm uit naar ons verblijf maar zijn enorm teleurgesteld.

Geachte Christin S., Thank you for sharing your feedback with us. We sincerely apologize for the disappointing experience you had during your stay. Your concerns regarding the cleanliness of the rooms and the maintenance issues have been taken seriously, and we are addressing them with our housekeeping and maintenance teams to ensure immediate improvements. We understand the importance of a comfortable and enjoyable stay, and it is disheartening to learn that we fell short of your expectations. Rest assured, steps are being taken to refresh the rooms, repair the reported issues, and enhance our overall service quality. Regarding the breakfast pricing, we appreciate your input, and we will review our offerings to ensure they align better with our guests' expectations. We value your feedback as it helps us identify areas for improvement. Please accept our sincere apologies, and we hope to have the opportunity to welcome you back in the future, providing you with the exceptional experience you deserve. Matt McClure Director of Operations

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 1.028 beoordelingen 9.5/10 Locatie
  • 1.846 beoordelingen 7.1/10 Kamer
  • 2.178 beoordelingen 8.1/10 Service
  • 47 beoordelingen 3.6/10 Wifi
  • 1.191 beoordelingen 6/10 Eten
  • 713 beoordelingen 8.2/10 Ontbijt
  • 550 beoordelingen 4.6/10 Netheid
  • 314 beoordelingen 5.4/10 Goede prijs-kwaliteitsverhouding

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Al onze hotels in Bunker Bay

Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.