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Pullman Bunker Bay Resort Margaret River Region 호텔 5성

고객 평점 4.4/5 14,196 리뷰

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Pullman Bunker Bay Resort Margaret River Region
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+ 16 서비스

호텔 추가 정보

  • A secluded, beachfront location and pristine ocean views

  • In the Margaret River region, home to world-class wineries

  • Award-winning Day Spa offering relaxing and healing treatments

  • MyGlass beverage packages available for members of Le Club AccorHotels

  • Treat the kids to all-inclusive meals and activities with MyKids by Le Club AccorHotels

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

호텔 및 주변 지역 서비스

체크인 시간 : 15h00부터

체크아웃 시간 : 11h00까지

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호텔 위치

Pullman Bunker Bay Resort Margaret River Region

42 Bunker Bay Road
off Cape Naturaliste Road
6281 naturaliste
australia

전화: +61897569100

팩스: (+61)8/97569103

체크인 시간 : 15h00부터

체크아웃 시간 : 11h00까지

  • SOUTH WEST COACHES :  DUNSBOROUGH PERTH-DUNSBOROUGH

  • 비행기로

    PERTH 264km / 164마일

GPS :-33.544855, 115.033599

숙박

Luxuriously appointed and beautifully spacious, guest rooms at Pullman Bunker Bay Resort Margaret River offer everything needed for a relaxing, peaceful stay. Guests staying at this extraordinary hotel can choose from a range of accommodation options, wit h studio, one and two bedroom bungalow-style villas available. Each villa features lake or garden views, an outdoor courtyard or deck, boardwalk access to the beach, a kitchen or kitchenette, a flat screen TV and DVD player, and an iPod docking station.

레스토랑 & 바

OTHER SIDE OF THE MOON

Other Side of the Moon is a stylish restaurant and bar featuring modern Australian cuisine underpinned by a Mediterranean feel. Overlooking Bunker Bay and the sweeping Indian Ocean, this is a perfect spot for that romantic evening.

비 계약 사진

THE LOUNGE BAR

Select from an array of local wines produced in the Margaret River Wine Region or tempt yourself with a selection of enticing light chef special meals.

비 계약 사진

미팅 및 이벤트

미팅룸

  • 미팅룸: 5개

  • 최대 사이즈: 144

  • 최대 수용 인원: 160 명

  • 최대 연회 수용 인원: 120 명

자세히 보기


Pullman Bunker Bay Resort Margaret River Region 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.4/5

14,196 리뷰

tripadvisor

TripAdvisor 평가 4.0/5

2,432 리뷰

Golf holiday

트립어드바이저 평점 3.0/5

Peter B 04/04/2021 TripAdvisor 인증 리뷰

All safe cards were not in the rooms. The soup plates are too large to allow the dishwasher to work. Some light fittings did not work and the advertised laundry facilities are only available in 2 bedroom units

Hi Peter B and thank you for your feedback. I will be sure to communicate your feedback with our Executive Housekeeper to attend to the crockery and bulbs. I am not sure where the advertising of having laundries in Studio Villas are however happy to update where you feel the confusion is stemming from? Thanks for the feedback, Leighton - General Manager.

Anniversary weekend

트립어드바이저 평점 3.0/5

Meander633985 31/03/2021 TripAdvisor 인증 리뷰

We travelled on a deal through Luxury Escapes so we got a pretty good price. What have never experienced before on other packages is being treated somewhat like the poor relations. The units are all semidetached. We were in a studio apartment with a two bed next door. There is a connecting door to create suite. The apartment next door was occupied by people with an infant and although not overly disruptive, we could hear the baby crying in the early hours of the morning. Our studio apartment was in fact a disabled facility. This would be entirely ideal for a persons of special need but for us, it lacked the luxury of a supposed 5 star resort. Especially the bathroom, which was spacious by design but more like a hospital than a resort. For all the space there was, there was no vanity unit expect for a tiny mobile unit tucked behind the door. The lighting was terrible and the blinds were broken. We were not advised that we were being accommodated in the disabled room. In the restaurant and terrace area we enjoyed the view and the food but the wait service was very disappointing. In particular staff seemed very disorganised when it came to drink delivery and on more than one occasion we were overlooked when our drinks came out and on our anniversary night, our dessert wines were delivered to another table and stayed there. When we queried this, the waiter told us, we’d had our wine. It took a moment for him to understand we hadn’t. There was no sincere concern for this mistake. Breakfast the next morning was chaotic, queuing and waiting for the maître de to register guests then show them to their tables. We felt this was unnecessary and if this was their policy they should have another staff member to assist when there are twenty people waiting to be seated. The beach is stunning, the area is worth visiting but I wouldn’t bother with Pullman Bunker Bay Resort again. We really felt that we were treated as second class guests and this resort certainly doesn’t live up to its star rating.

Hi Meander633985 and thank you for your sentiment. Our team certainly do not set out to allow guests to feel this way with the service shortcomings to be acknowledged by our leaders in the respective areas to further coach and develop out team. Not all villas are inter-connecting with many villas being stand-alone. Within the restaurant we escort guests to tables that have been sanitised and cleaned and as guests can walk-in and not book in advance their breakfast, at times there may be slight que however our team will always endeavor to assist as quickly as possible to seat guests. Thank you for choosing to stay with us for your anniversary, Leighton - General Manager.

Underwhelmed

트립어드바이저 평점 3.0/5

Stuart G 29/03/2021 TripAdvisor 인증 리뷰

Was underwhelmed by the experience. Positive: Great location Good sized rooms Excellent Food Negative Room not ready on arrival Ants throughout villa Water pressure in shower terrible Outside balcony very dirty Chipped and broken tables outside bar area Expected more from the entire experience

Hi Stuart G and whilst I thank you for these comments, I also apologise for not ensuring that you departed having a better experience. Please trust that we are preparing to replace the Terrace table tops imminently and will ensure the villa shortcomings are attended to. Being in a National Park ants do emerge and become active upon change of season/weather and our registered pest controller has done all that we can to ensure we are proactive in this space. Thank you for the opportunity to respond, Leighton - General Manager.

Bunker Bay Resort

트립어드바이저 평점 5.0/5

187lanceg 17/03/2021 TripAdvisor 인증 리뷰

Again a wonderful place to stay and will be back soon. It was very busy this round, however staff tried there very best to accommodate. New menu had a few glitches, however generally good options. Such a peaceful and relaxing location

I certainly appreciate your review and for returning to Bunker Bay 187lanceg. Glad to see that most aspects to your stay was well received by you. Thank you for choosing to stay with us, Leighton - General Manager.

Fantastic stay - can't wait to go back

트립어드바이저 평점 5.0/5

banukannu 16/03/2021 TripAdvisor 인증 리뷰

Pullman Bunker Bay was exactly the holiday we needed after a long and difficult year. The rooms, facilities, service and standards were simply superb. We'll be back for sure. Thank you for taking such good care of us, to the point where we extended our stay by an additional 2 nights!

That is our absolute pleasure banukannu! We appreciate you choosing to stay with us at Bunker Bay and so great to here that you managed to unwind and relax. We hope to see you back again one day. Warm regards, Leighton - General Manager.

Another visit

트립어드바이저 평점 4.0/5

V1269CJrobh 15/03/2021 TripAdvisor 인증 리뷰

Unfortunately when we arrived we were told that we(as residents) could not have dinner that evening. This was because of covid restrictions which I assume was correct.We had in room catering which was not up to the standards of the restaurant. At breakfast I knew to order a fried egg immediately on arriving due to the delay it takes. My partner who is a very slow eater had finished her breakfast(3 courses) before it arrived. I understand the logistics and next time I will order by telephone when I get out of the shower. This is where I change tact. The waiting staff were excellent,courteous and answered to our needs. The accomodation was excellent and as good as my last three visits. I will go back,but will order dinner 3 days before as gone are the days when you could assume you can eat in the hotel you are staying.

Hi V1269CJrobh and I do appreciate your feedback so we are aware of the areas in which we need to further improve. Due to your continued loyalty at the resort, please do reach out to me directly so I can assist in any bookings for the resort or restaurant. Warm regards, Leighton - General Manager. H8775-gm@accor.com

A PEARL IN OUR SOUTH

트립어드바이저 평점 5.0/5

Ken M 13/03/2021 TripAdvisor 인증 리뷰

The resort presentation, quality of buildings & apartments & furnishings was excellent. the activities & again, the quality of the venues & equipment was great. The inviting atmosphere was created by both the surroundings & exemplified by the wonderful friendly staff.- we had a magnificent stay with the promise that we will most certainly return for a longer stay. The whole experience was enjoyable & very relaxing.

Thank you so very much Ken M for your wonderful feedback. I am sure the team will be just as pleased as I to know that you had such a fantastic time at the resort. We do hope that we are able to welcome you back on future visits. Regards, Leighton - General Manager.

Great Place to Stay

트립어드바이저 평점 4.0/5

janishun 13/03/2021 TripAdvisor 인증 리뷰

Service, Location Fabulous, A must stay for couples having a Romantic getaway. Great vineyards and Surf spots. Accommodation very comfortable and private. The breakfast was good and the meals in the Restaurant lots to chose from.

We certainly appreciate your review and feedback janishun. From the praise on the service received from our team to the quality of the food at Other Side of the Moon Restaurant, i will be sure to let the wider teams know. Thank you - Leighton, General Manager.

Fantastic

트립어드바이저 평점 5.0/5

LinPerth 13/03/2021 TripAdvisor 인증 리뷰

This hotel is 5 and really lives up to it, the place and the staff are wonderful, can't thank Pullman Bunker Bay enough for being so great. The location is so good, as that part of Dunsborough we don't tend to go so much, so was good getting around there seeing it all.

Thank you so very much LinPerth for your complimentary review. I am so pleased to read that everything was just perfect for you. I have already communicated to the leaders of the resort to share within their teams. Warm regards, Leighton - General Manager.

Disappointed

트립어드바이저 평점 3.0/5

188maryrose Business - 05/03/2021 TripAdvisor 인증 리뷰

We requested (5 months in advance) a lake view studio room. Our first room had a corner view of a dirty pond. We asked to be moved and were put in a room 2 rooms away, overlooking the centre of this pond.

Hi 188maryrose and thank you for providing your feedback. At this time of year unfortunately the water level is low and thus the banks of the lake being visual more prominently. I am pleased that team facilitated your room move to be more central to the lake as opposed to the side. Thank you for the review so that I was made aware, Leighton - General Manager.

Excellent

트립어드바이저 평점 5.0/5

pamelalabrooy 04/03/2021 TripAdvisor 인증 리뷰

Great service ad facilities.Service on arrival good .One of keys didn’t work fixed immediately .Even though not daily cleaning knock on door to see if needed anything.Welcome drinks generous .Free electric car charging appreciated.

Thank you pamelalabrooy for your review, it is really appreciated. It is great that you took advantage of the newly installed EV charging bay. Thank you once again, Leighton - General Manager.

Bunker bay holiday

트립어드바이저 평점 5.0/5

terinag194 28/02/2021 TripAdvisor 인증 리뷰

Great service, great room, great food, beautiful surrounds, great pool, picturesque location, beautiful views from the restaurant , reasonable priced , quiet and peaceful. We are booking our next stay here.

Such wonderful feedback terinag194. I am sure our team will appreciate your feedback when I share with them. Thank you for the positive feedback on every aspect of your time spent with us at the resort. Warm regards, Leighton - General Manager.

greast resort to stay in,except for possums in the roof

트립어드바이저 평점 4.0/5

pacebmalex 26/02/2021 TripAdvisor 인증 리뷰

always stay there when we head south,hard to beat overall experience ,staff are excellent.possums in the roof can be a problem at night.over all a 4 star resort .food in the restaurant is of a high consistent quality

Thank you pacebmalex for the rating and review. With the resort being located in a national park, on occasion possums can jump onto the roofs of villas. We have made little homes for them in trees that are not located near villas to help entice them to stay within certain areas to assist. Thank you for the praise on the quality of food at Other Side of the Moon Restaurant; I will be sure communicate such to our F&B team. Warm regards, Leighton - General Manager.

Amazing

트립어드바이저 평점 5.0/5

bluelakewa 19/01/2021 TripAdvisor 인증 리뷰

Amazing stay and even better customer service by all involved. The booking process (THANK YOU SO MUCH, Edith, you're amazing!), checking in (Sean and Alexia), dinning (Darren), beverages, facilities, rooms the lot. We just wished the flies weren't as friendly as they were :) and that we could have stayed another day or two.

I so appreciate your review bluelakewa in acknowledging the caring approach of our team, namely Edith, Sean, Alexia and Darren. They have each already been thanked for helping create the memories taken away by you from this visit to Bunker Bay. Thank you, Leighton - General Manager.

Flawless!

트립어드바이저 평점 5.0/5

Jen1050 31/12/2020 TripAdvisor 인증 리뷰

Xmas lunch was superb - best buffet we have had in all our travels. Villas were very comfortable, functional and private. All the food was delicious and the staff had a wonderful service ethic.special mention to Doona and Suleman.

Thank you so very much Jen1050! So very pleased to hear that the efforts by the F&B team to provide the Christmas Day buffet was well received by you. I will be sure to let both Donna and Solomon know of your praise over them too. Thank you once again, Leighton - General Manager.

불친절한 조식!!!!

고객 평점 2.5/5

Yeonhee 가족 - 21/12/2020 전체(All) 통지 확인

위치와 뷰는 최고였지만 조식에 대한 서비스는 최악이였습니다. 따로 스크램블과 팬케이크를 신청할 수 있는것도 몰랐고 커피를 무제한 주문할 수 있다는 사실도 몰랐습니다. 어떠한 설명도 들을 수 없었습니다. 음식을 받으러 갈때 서빙해주는 분들도 너무 불친절해서 상당히 기분이 나빴습니다. 아시안인한테 대하는 태도 특히 표정이 바뀌어서 항의를 할까하다 기분 좋게 온 여행에 해가 될까 그렇게 하지않았습니다. 5성급이지만 객실엔 죽은 벌레들이 곳곳에 있었고 대체적으로 리뷰만 좋지 실제적으로 느끼는 서비스는 최악이였습니다.

K. Seongjun님께, 시간을내어 귀하의 의견을 보내 주셔서 감사 드리며 귀하에게 제공된 서비스의 단점에 대해 진심으로 죄송합니다. 저는 F & B 디렉터와 이야기를 나눠서 조식 호스트가 도착시 모든 게스트에게 뷔페 레이아웃과 뷔페 스테이션에 제시된 것 외에 요청 가능한 추가 항목에 대해 조언하고 있는지 확인합니다. 우리는 일반적으로 우리 팀의 진정한 성격과 우리가 제공하는 서비스에 자부심을 느끼므로 당연히 설문 조사를 읽으면 실망 스럽습니다. 그러나 우리는 최선을 다하기 위해 더 노력할 것이지만 이러한 서비스 부족에 대해 사과드립니다. 감사합니다. Leighton Yates General Manager

amazing

트립어드바이저 평점 5.0/5

Cliffliz M 27/11/2020 TripAdvisor 인증 리뷰

we have been visiting this amazing place often over the last 10yrs the staff never fail to be helpful and friendly the resort is relaxed in a beautiful location and kept well up to its ratings can't wait to return

We truly appreciate your loyalty to the resort Cliffliz M and thank you for posting this review. I am indeed proud of the team and how they make our guests stay with us a truly memorable one. Thank you once again, Leighton - General Manager.

Amazing resort in stunning location

트립어드바이저 평점 5.0/5

cindyscholtz03 25/11/2020 TripAdvisor 인증 리뷰

We stayed at the Pullman Resort for our 21st wedding Anniversary and we loved every moment of it! Management surprised us with a bottle of champagne and a beautiful card. The units were beautifully styled and so comfortable! The resort is beautifully maintained and the staff were lovely!

Thank you so very much Cindy for your 5 star review and complimentary feedback on the presentation and cleanliness and on our team. Thank you for choosing Pullman Bunker Bay Resort for your 21st wedding anniversary. Warm regards, Leighton - General Manager.

Relaxing, wonderful stay!

트립어드바이저 평점 5.0/5

helen_gloyne 20/11/2020 TripAdvisor 인증 리뷰

Beautiful property. Lovely rooms, relaxing, great restaurant and staff friendly and interested. Breakfast yummy and a lot to choose from. We didn’t want to leave the rooms while we stayed for 2 nights. A walk to the beach, nice outdoor garden area to sip out wine and read. No need to leave the beautiful room! Absolutely recommend if you are after a relaxing stay.

Thank you so much Helen for taking the time to review your stay with us at Bunker Bay! So pleased to read that the highlights of your stay being our restaurant Other Side of the Moon and on our team. I will be sure to communicate to our staff so that they are aware. Thank you once again! Regards, Leighton - General Manager.

Disappointing Restaurant

트립어드바이저 평점 4.0/5

Hilary R 03/11/2020 TripAdvisor 인증 리뷰

Expected fine dining, got bad cafe . Lunch, dinner menu same. No green salads available, strang for lunch menu. Pasta, seafood pappardelle, not cooked al dente, Calamari tough, unable to eat. Spicy tomato soup, bland needed seasoning, full of seeds, tinned tomatoes? accompanied by cold bread, not warmed or grilled, for a nice finish. Desert pastry served with cardboard base still attached, no finishing such as cream or a strawberry. Very disappointing restaurant fo a 5 star resort.

Hi Hilary and thank you for your feedback. We advertise an all-day dining menu due to only having the one restaurant within the resort and the history of our guests preferring to dine at various times throughout the day with such examples as their arrival time to the resort or from returning from being out touring the region. We feature the restaurant as modern Australian and do not profess to be a fine dining restaurant, but empower our team to provide an intuitive and personalized level of service commensurate with our resort branding. We do like to believe that our team of chef's provide quality, fresh WA ingredients to provide an interesting menu, but will always seek out feedback to incorporate into my regular reviews with our Executive Chef and Director of F&B. The feedback we receive is always taken genuinely so we can consider our processes, reflect and adapt where necessary. Thank you for providing so we can achieve this. Warm regards, Leighton - General Manager.

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