Pullman Bunker Bay Resort Margaret River Region 5성

고객 평점 (ALL 평가) 4.4/5 3,635 리뷰

Pullman Bunker Bay Resort Margaret River Region - Image 1
Pullman Bunker Bay Resort Margaret River Region - Image 2
Pullman Bunker Bay Resort Margaret River Region - Image 3
Pullman Bunker Bay Resort Margaret River Region - Image 4

호텔설명

호텔 추가 정보

  • A secluded, beachfront location and pristine ocean views

  • In the Margaret River region, home to world-class wineries

  • Award-winning Day Spa offering relaxing and healing treatments

  • Gold Medal in 5 Star Luxury accommodation as well as Hall of Fame at WA Tourism Awards 2025

숙박

Take advantage of our Flight + Hotel offers

Discover

호텔 위치

Pullman Bunker Bay Resort Margaret River Region

42 Bunker Bay Road, off Cape Naturaliste Road
6281 Naturaliste
호주

GPS:-33.544855, 115.033599

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

OTHER SIDE OF THE MOON

Other Side of the Moon is a stylish restaurant and bar featuring modern Australian cuisine underpinned by a Mediterranean feel. Overlooking Bunker Bay and the sweeping Indian Ocean, this is a perfect spot for that romantic evening.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  3,635 리뷰

TripAdvisor 평가  4.0/5  2,707 리뷰

HORRIBLE STAY NOT FRIENDLY

트립어드바이저 평점 1.0/5

paris75_9 TripAdvisor 인증 리뷰

Disappointing stay for a 5-star hotel and for the service without smile and kindness The resort itself is beautiful, but our experience was very disappointing. The room was outdated, the staff often unfriendly, and we were never escorted to our table. We were not informed about the special Christmas lunch on the 25th, nor that the 25th and 26th were public holidays and that nothing would be open. We even had to eat a club sandwich at a gas station on Christmas Day, which is unbelievable for a 5-star hotel. The noise from children in the adjacent villas early in the morning was not mentioned. Only a few staff members, like a young man at reception and Suzanne, were friendly. For the price paid, the service and facilities are not up to standard. Not recommended.

A comedy of errors

트립어드바이저 평점 3.0/5

AnthonyTravellerAsia TripAdvisor 인증 리뷰

I stayed for two nights over Christmas, my first stay at the hotel, overall the stay was marred by a number of issues, most of which have also been stated in previous reviews. Shame nothing is being done about issues so often raised. Cake and Ants However, in this instance, these issues were enhanced in ways not seen since “Fawlty Towers”. I ordered one of their Christmas cakes and as requested this was left in my room. However, ants found it before I did so I it returned to the front desk asking for a full replacement for me to collect on departure, this was acknowledged. So you can imagine my dismay when I returned to my room sometime later to find the replacement cake back in the room, now also covered in ants. The cake was finally replaced at checkout ( I was told I can’t cancel the order) The Cake while well-presented was quite dry. Food and Dining Notwithstanding the cake incident, my room service order of Chicken Caesar Salad while timely, did not come with Chicken. Breakfast Buffet spread confusingly around the place, with service in the only restaurant being hap hazard and rushed, and no I did not like being seated as a single diner behind a pole. The Dinner menu limited and provided on “dog eared” single piece of flimsy paper. Neither Main dish ordered was in any way remarkable. Rooms / Outdoors Poorly maintained, chipped and scratches in old furniture , lots of cobwebs on the lakeside patio and surrounds. Rubbish along the pathways etc (see photos) In summary, the five star location is spoiled by a 3 star offering and service. Simply not worth the price paid.

Dear Anthony Thank you for taking the time to share your feedback following your recent stay. I’m very sorry to hear about the issues you experienced with your Christmas cake and dining, and I completely understand your disappointment. Your comments have been shared with our teams to ensure these matters are addressed. I also wanted to let you know that we are planning a refurbishment of our villas later this year, which will enhance the rooms and overall guest experience. We truly hope to have the opportunity to welcome you back in the future and provide the high standards we aim for. Kind regards, Raelene

Very disappointing

트립어드바이저 평점 2.0/5

kumeshinih TripAdvisor 인증 리뷰

The room was neat and clean. Service was acceptable overall. Housekeeping did not occur until 4 pm the following day. This fell short of reasonable expectations of a 5-star resort. The resort did not meet the five star standard advertised but was priced as such. Appreciated that the resort upgraded the room, which made me wonder how much more money I would have wasted if I actually booked that room. Breakfast was disappointing and below a five star standard. Food lacked flavour. Several items appeared to be supermarket products that were reheated. Presentation was basic. Dinner was excellent on both occasions. Flies were a major issue across the resort and had a serious negative impact on the holiday. No fly deterrents were in place. Guests received no warning. Management of this issue was inadequate. The best part of the holiday was the secluded private beach. The setting offered privacy and quiet and stood out as the only positive aspect of the stay. I hope the resort does not send an apology. Payment has already been made and no refund will be offered, so a wasted effort. An apology would not change the outcome. Based on this experience, a return visit will not occur.

Dear Kumeshinih Thank you for sharing your detailed feedback. While we are pleased that you enjoyed the privacy and tranquility of our secluded beach, we are concerned that other aspects of your stay did not meet the standards you expected. Your comments regarding housekeeping timing and breakfast quality have been shared with our teams for review and improvement. Regarding the flies, at this time of year in the South West they are unfortunately a normal occurrence. We do provide complimentary fly nets for our guests, and we regret that this did not fully resolve the issue for you. We are also excited to advise that a refurbishment of our villas is planned later this year, which will enhance the overall comfort and presentation of our property. Thank you again for your input, and we appreciate you taking the time to provide constructive feedback. Kind regards, Raelene

고객 평점 4.0/5

Kwon D. 가족 - 전체(All) 통지 확인

서호주 풀맨 벙커 베이 리조트(Pullman Bunker Bay Resort) 는 굉장히 기대했던 숙소였고, 올버니로 이동하는 루트 중간에 1박으로 묵었어요. 도착하자마자 직원분들이 모두 친절하게 응대해줘서 첫인상이 정말 좋았습니다. 객실은 넓고 깔끔했고, 무엇보다 바닥이 카페트가 아니라서 훨씬 쾌적하게 느껴졌어요. 숙소에서 바로 이어지는 프라이빗한 바다도 인상적이었는데, 자연 그대로의 분위기가 정말 아름다웠습니다. 다만 파도가 꽤 세서 스노쿨링은 어려웠고, 대신 튜브를 타고 놀면 정말 재미있을 것 같은 바다였어요. 파도 때문에 수영장으로 이동했는데, 최대 수심이 2.2m까지 깊어지는 구조라 오히려 수영장에서 더 신나게 즐길 수 있었던 기억에 남는 숙소였습니다.

Dear Kwon, Thank you for taking the time to share your experience at Pullman Bunker Bay Resort. We are delighted to hear that you found the accommodation was spacious and clean that met your expectations. Your feedback is invaluable to us, and we look forward to welcoming you back on your next visit to Western Australia. Warm Regards, D Lim Assistant Manager Pullman Bunker Bay Resort Margaret River Region

Amazing

트립어드바이저 평점 5.0/5

Manatee10987654321 TripAdvisor 인증 리뷰

Absolutely fabulous place to stay. The villa’s are luxury and so clean and the king bed is heavenly. Buffet breakfast (which is included) cannot be faulted and you get to enjoy it from the hilltop restaurant overlooking the infinity pool and the gorgeous ocean of bunker bay. Special shout out to Edith at the pool bar who goes above and beyond to make you feel welcome. Honestly we don’t want to leave!!

Dear Manatee, Thank you so much for sharing such a wonderful review of your stay with us. We are absolutely delighted to hear how much you enjoyed your time at the resort and that our villas, breakfast experience, and breathtaking views over Bunker Bay made your stay so memorable. It is especially rewarding to know that our buffet breakfast and hilltop restaurant added to your experience, and I will be sure to pass on your very kind words to our culinary team. A special thank you as well for recognising Edith at the pool bar — she will be thrilled to know her genuine care and hospitality made such a positive impression. We truly appreciate your feedback and are so pleased that you found your stay relaxing and hard to leave. We hope to have the pleasure of welcoming you back again very soon for another unforgettable visit. Kindest regards, SUSANA BENTO ASSISTANT MANAGER Pullman Bunker Bay Resort

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,092 리뷰 9.5/10 위치
  • 1,879 리뷰 6.8/10 객실
  • 2,239 리뷰 7.5/10 서비스
  • 34 리뷰 5/10 인터넷 가격
  • 1,231 리뷰 5.8/10 레스토랑
  • 631 리뷰 7.8/10 조식
  • 548 리뷰 4.6/10 청결도
  • 333 리뷰 5.6/10 가격 대비 가치

Powered by Trustyou

주변에 있는 다른 시설