プルマン バンカー ベイ リゾート マーガレット リバー リージョン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,664 件のレビュー

プルマン バンカー ベイ リゾート マーガレット リバー リージョン - Image 1
プルマン バンカー ベイ リゾート マーガレット リバー リージョン - Image 2
プルマン バンカー ベイ リゾート マーガレット リバー リージョン - Image 3
プルマン バンカー ベイ リゾート マーガレット リバー リージョン - Image 4

説明

ホテルのその他の情報

  • 人里離れた海辺の立地と手つかずの海の景色

  • 世界一流のワイン産地、マーガレットリバー

  • 受賞歴を誇るデイスパがくつろぎと癒しの時間をお約束

  • Gold Medal in 5 Star Luxury accommodation as well as Hall of Fame at WA Tourism Awards 2025

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover

ホテル所在地

プルマン バンカー ベイ リゾート マーガレット リバー リージョン

Bunker Bay Road, off Cape Naturaliste Road
6281 バンカーベイ
オーストラリア

GPS:-33.544855, 115.033599

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

OTHER SIDE OF THE MOON

レストラン&バー「アザーサイドオブザムーン」は、地中海風のアレンジを加えたオーストラリアの現代料理が自慢です。バンカーベイと広大なインド洋を眺めながら、ロマンチックな夕べを心ゆくまでお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,664 件のレビュー

トリップアドバイザーの評価  4.0/5  2,699 件のレビュー

Relaxing escape

トリップアドバイザーの評価 4.0/5

Voyager580088 トリップアドバイザー認証口コミ

We spent 3 nights in a lake view room the rooms are dated but they were clean and comfortable the only issue with our room is the fridge kept freezing everything and we had to defrost it and clean it out. The location was great easy access to Bunker Bay Beach it was beautiful close to Dunsborough and plenty of wineries and breweries. We had daily drink included the only downside they had no Margaret River sparkling only Brown Brothers. Breakfast was really good plenty to choose from, eggs and omelets made to order pastries there was plenty a juicing station and tea and coffee we enjoyed breakfast I recommend sitting inside as the seagulls and crows were annoying getting on the tables. We had dinner Other Side of the Moon could not fault the food or service everything was perfect and first class we had a great night, we booked to get a table. We had a great time relaxing all the staff we interacted with were amazing extremely friendly and accommodating we will definitely be back

Dear Voyager580088, Thank you very much for taking the time to share your feedback following your recent stay with us. We are delighted to hear that you enjoyed your three night stay in a lake view room and that you found the room clean and comfortable. We appreciate your note regarding the fridge and apologise for the inconvenience caused. Your comments will be shared with our maintenance team to ensure this is addressed. It is wonderful to know that you enjoyed the location, with easy access to Bunker Bay Beach, nearby wineries and breweries, as well as your included daily drinks. We also appreciate your feedback regarding the sparkling wine options and will review this with our team. We are thrilled that your dining experience at Other Side of the Moon exceeded expectations, and that breakfast offered a plentiful selection and enjoyable service. Your recommendation to sit inside to avoid the seagulls and crows is a helpful tip for other guests. Most importantly, we are delighted that our team contributed to making your stay relaxing and memorable. Your kind words about our staff being friendly and accommodating will be shared with the entire team. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Indiana Duzer Front Office Supervisor

Not what expected

トリップアドバイザーの評価 2.0/5

GastrodontUK トリップアドバイザー認証口コミ

This property is rated as 5* but this was not my experience although it is situated ideally and has great potential. The restaurant was closed for refurbishment and no mention of this was made at check in. No explanation, advice or apologies offered. Guests were consequently kettled into the bar for breakfast and dinner, the patio area and outside space being covered with a marquee to house the breakfast buffet. The outcome was chaotic meal service and cramped conditions, with no relaxing bar spaces available. Reservation for dinner required the anticipation of essential booking ahead for limited available tables to avoid disappointment. The pool was excellent as were the grounds and the spectacular beach. Room was large, comfortable and well equipped but getting tired, the 'garden view' was a large bush adjacent to the minimal patio. I would suggest if staying a few days consider booking a 'Lake View' villa.

Don’t book this… I never had so many problems with a stay

トリップアドバイザーの評価 1.0/5

Lisa-Marie B トリップアドバイザー認証口コミ

This was a wasted holiday unfortunately. We booked a villa for our family, first one we got the ac was broken and it was water everywhere on the floor. We was told to wait and not unpack, we had maintenance to “fix it” and told us to throw a towel on the floor. After 45 min of pouring water from the ac we complained and got a new villa.. The villa we got had a broken ac, so we waited for maintenance AGAIN. After 40 (!!!!) min they came and managed to fix it. The porter (which was really nice) said that this is common that they have problems with the ac…. So from checking in to actually being able to unpack was 3 hours. Was not a pleasant experience with a 9 month old baby, since it was hot and I couldn’t start making any food. Dishwasher in the new villa was broken, plates that came with didn’t even fit the dishwasher so you have to hand wash them. We booked for 5 people and it was only 4 towels. It was 3 knifes & forks, no cutting board, 2 yoghurt bowls etc. Not made for staying 5 people. It was spider web inside, villa wasn’t clean, play doo in the carpet and fridge wasn’t getting cold. We spoke to the reception several times (since the phone in the villa didn’t work) & all we was offered was 15% discount for the first night and a voucher for 30 dollar that would let even be a meal for one person. The whole stay so far has been packing and fixing things, haven’t even seen the pool or the ocean. DONT BOOK THIS if you want a holiday in this area. We have definitely wasted ours…..

Poor

トリップアドバイザーの評価 1.0/5

richa s トリップアドバイザー認証口コミ

Less staff phones always unanswered No response from housekeeping reception restaurant as they are understaff When we booked restaurant was undergoing renovations and you were made to sit in boxes conference hall not with the lovely ocean view Very bad 5 star experience not going back again

Think twice before booking your wedding here.

トリップアドバイザーの評価 1.0/5

Shortyana J トリップアドバイザー認証口コミ

It's actually with great sadness I write this review; I have tried in vain to sort our issues out with the resort without writing a negative review, but I do not want to see any other couple go through what we went through with this resort. The stress and anguish they caused along our journey with them was disturbing. I am so glad it is finally over. Please if you are considering Pullman Bunker Bay for your wedding go and have a look at some of the other beautiful places on offer. This place was one of the worst experiences of hospitality I have ever experienced. Originally, we were captivated by the location of the resort, and we were promised a wonderful 5 Star service by the then wedding coordinator. We could not have got it more wrong. Three wedding coordinators later (this says a lot) and our wedding went ahead with no wedding coordinator, zero attention to detail and key aspects of our day were missed in spite of clear and dumbed down communication to help us facilitate them, although it should be the other way around. Emails were unread and unanswered. Communication was often unprofessional and chaotic. Things were promised and not delivered. Every step of the way they would mess up and try to blame someone else. Only for the amazing vendor teams we had organized and the beautiful waitstaff at the resort who pulled our wedding together. I raised some issues post wedding with the General Manager, but no accountability or apology was offered whatsoever. We are still 2 weeks later trying to seek clarification from the resort about missing receipts and bills for items we don't even know what we were charged for and it was not marked on the ridiculous excuse for an invoice. The problem with this place was evident to see, it lies solely with their management team they are really unbelievable and not in a good way. All I really want is to warn any other couple this is not the venue for you. I find it hard to believe we are the only couple who have suffered from this with Pullman, and I honestly sympathize with anyone who had a similar experience and caution those who are in the process of planning with them.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,101 件のレビュー 9.5/10 ロケーション
  • 1,904 件のレビュー 6.7/10 客室
  • 2,264 件のレビュー 7.5/10 サービス
  • 34 件のレビュー 5.9/10 インターネット
  • 1,235 件のレビュー 5.8/10 料理
  • 647 件のレビュー 7.8/10 朝食
  • 564 件のレビュー 4.7/10 清潔さ
  • 332 件のレビュー 5.5/10 お値打ち度

Powered by Trustyou

周辺の他の施設