プルマン バンカー ベイ リゾート マーガレット リバー リージョン 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 3,778 件のレビュー

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プルマン バンカー ベイ リゾート マーガレット リバー リージョン - Image 1
プルマン バンカー ベイ リゾート マーガレット リバー リージョン - Image 2
プルマン バンカー ベイ リゾート マーガレット リバー リージョン - Image 3
プルマン バンカー ベイ リゾート マーガレット リバー リージョン - Image 4
Bunker Bay Road, off Cape Naturaliste Road, 6281 バンカーベイ, オーストラリア

説明

ホテルのその他の情報

  • 人里離れた海辺の立地と手つかずの海の景色

  • 世界一流のワイン産地、マーガレットリバー

  • 受賞歴を誇るデイスパがくつろぎと癒しの時間をお約束

当ホテルの客室

このホテルを予約

ホテル所在地

プルマン バンカー ベイ リゾート マーガレット リバー リージョン

Bunker Bay Road, off Cape Naturaliste Road
6281 バンカーベイ
オーストラリア

GPS:-33.544855, 115.033599

電話番号
ファックス +61 8 9756 9103

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

OTHER SIDE OF THE MOON

レストラン&バー「アザーサイドオブザムーン」は、地中海風のアレンジを加えたオーストラリアの現代料理が自慢です。バンカーベイと広大なインド洋を眺めながら、ロマンチックな夕べを心ゆくまでお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  3,778 件のレビュー

トリップアドバイザーの評価  4.0/5  2,663 件のレビュー

Disappointing again ..

トリップアドバイザーの評価 2.0/5

Marise B Couples - トリップアドバイザー認証口コミ

Dear Marise, Thank you for taking the time to share your feedback, and for your continued support over the years, it truly means a great deal to us. I’m very sorry to hear that your recent experience did not reflect the high standards we aim to uphold. Your comments regarding the room service presentation, missing items, and lack of attention to detail are extremely disappointing, and I completely understand your frustration. This is not the level of service we strive to deliver, and I sincerely apologize for letting you down. We also take your feedback on wine pricing seriously and will ensure it is shared with our management team for further review. It’s deeply regrettable to hear that this visit has changed your view of the resort after so many years of loyalty. If you would consider giving us another opportunity, I would be more than happy to personally assist with your arrangements to ensure a much-improved experience. Warm regards, Susana Bento Front Office Assistant Manager Pullman Bunker Bay Resort Margaret River Region

Disappointing

トリップアドバイザーの評価 3.0/5

Jane F トリップアドバイザー認証口コミ

Dear Jane, Thank you for your continued loyalty to Pullman Bunker Bay Resort and for taking the time to share such a detailed review of your recent stay. We genuinely value feedback from our returning guests, especially from our Accor Live Limitless Gold members. While we're pleased to hear that you appreciated the complimentary villa upgrade and found our reception team friendly and the food at Other Side of the Moon enjoyable, we are truly sorry to learn that several aspects of your stay fell short of expectations. Please accept our sincere apologies for the discomfort caused by the bedding, the condition of the coffee machine, and the inconsistencies with housekeeping. These matters have already been addressed with our housekeeping leadership team to ensure better attention to cleanliness and room deliveries moving forward. We’re also investigating the outdoor path lighting and torch battery issue, as your safety and comfort are very important to us. We are especially disappointed to hear about your experience with a member of our restaurant team. This is certainly not the level of service we aim to provide, and your comments have been shared with our Food & Beverage Manager for immediate follow-up and training. Thank you again for your honest feedback—it helps us improve. We do hope that you will give us another opportunity in the future to provide the high standard of experience you rightfully expect and deserve. Warm regards, Susana Bento Front Office Assistance Manager Pullman Bunker Bay Resort Margaret River Region

Serene stay

トリップアドバイザーの評価 4.0/5

KcocBscott Couples - トリップアドバイザー認証口コミ

Dear Kcoc, Thank you so much for your lovely review. We're delighted to hear that you were pleasantly surprised by your stay and enjoyed the spacious studio, serene surroundings, and beautiful Bunker Bay beach. It’s also wonderful to know you had a relaxing experience at our day spa – the couples package is certainly a guest favourite! We appreciate your feedback regarding the pool temperature and mattress comfort. Your comments have been shared with our team as we continue to refine and enhance the guest experience, especially as we move into the cooler months. Thank you again for your recommendation. We hope to welcome you back for another peaceful getaway in the near future. Warm regards, Susana Bento Front Office Assistance Manager Pullman Bunker Bay Resort Margaret River Region

Thank you Pullman Resort Staff

トリップアドバイザーの評価 5.0/5

jacquelineuglow トリップアドバイザー認証口コミ

Dear Jacqueline, Thank you for your wonderful feedback! We’re thrilled to hear that your event was a success and that our team left such a positive impression. It’s fantastic to know the conference room met your needs and that our functions team provided the support you needed throughout. We’ll be sure to pass on your kind words to our kitchen team as well — they’ll be delighted to hear you enjoyed every meal. We truly appreciate your recommendation and look forward to welcoming you back for another seamless experience, whether for business or leisure. Warm regards, Susana Bento Front Office Assistance Manager Pullman Bunker Bay Resort Margaret River Region

Could have been so much better

トリップアドバイザーの評価 3.0/5

somdeb c トリップアドバイザー認証口コミ

Dear Meg, Thank you for taking the time to share your detailed feedback following your recent stay with us. While I'm pleased to hear you and your family enjoyed the spaciousness of our rooms and the natural setting of the resort, I’m genuinely sorry to learn that the service experience did not meet your expectations. Please accept my sincere apologies for the inconvenience caused by the unresolved landline issue and the challenges you faced in contacting our team during your stay. Your frustration is completely understandable, and I agree—alternative solutions should have been explored and implemented without delay. I also regret that our housekeeping and breakfast service did not reflect the high standards we strive for, and I assure you your comments have been taken seriously. You are absolutely right: our beautiful property deserves a level of service to match, and we are committed to addressing these gaps meaningfully, not just in words. Your feedback is being shared directly with our leadership team, and we are actively reviewing our procedures and service culture to ensure genuine improvements. Thank you again for your honest feedback. We hope to have the opportunity to welcome you back and show you the true standard of hospitality we aim to provide. Warm regards, Susana Bento Front Office Assistance Manager Pullman Bunker Bay Resort Margaret River Region

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,150 件のレビュー 9.4/10 ロケーション
  • 1,959 件のレビュー 7/10 客室
  • 2,347 件のレビュー 7.5/10 サービス
  • 52 件のレビュー 3.2/10 インターネット
  • 1,254 件のレビュー 5.9/10 料理
  • 706 件のレビュー 8.2/10 朝食
  • 587 件のレビュー 4.7/10 清潔さ
  • 327 件のレビュー 5.5/10 お値打ち度

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周辺の他の施設

バンカーベイのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。