悉尼海德公园铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.1/5 4,058 评论

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悉尼海德公园铂尔曼酒店 - Image 1
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36 College Street, 2010 悉尼, 澳大利亚

描述

酒店其他优惠

  • Rooftop pool and spa

  • Deluxe level accommodation on high floors

  • Complimentary candy hour on weekends

  • 行政级客房住宿可使用行政酒廊

  • 酒店位于标志性的海德公园对面，坐享艺术、零售和商务区的中心位置

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酒店位置

悉尼海德公园铂尔曼酒店

36 College Street
2010 悉尼
澳大利亚

GPS:-33.876042, 151.212419

电话
传真 +61 2 9361 8599

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  4,058 评论

TripAdvisor 评级  3.9/5  2,966 评论

Tired rooms and poor service

Tripadvisor 评级 2.0/5

T8623TColiverh 经 TripAdvisor 认证的评论

Meant to be a 5 star hotel but the rooms are tired and dated. Especially the bathroom. 19th floor carpet outside the lifts are a trip hazard. No complimentary water in our room, telephones in the room don’t work so have to use my mobile to ring reception. Got a Smart TV in the room but it’s not connected to the internet, not very Smart! Housekeeping took all our towels but didn’t replace them, back on the mobile phone. Housekeeping hadn’t been by 3:30pm, then repeatedly kept trying to come into the room when we were occupying it and stating to come back an hour later.

Old, Dilapidated rooms in a good location

Tripadvisor 评级 3.0/5

411adityaj 经 TripAdvisor 认证的评论

This is an old and visibly worn hotel that is in serious need of renovation. The rooms feel tired, with very, very clear signs of deterioration, and it does not meet the standards one would expect from a 5-star property. At best, it compares to a 3–4 star hotel. I would only consider staying here if the rate is significantly lower than other branded / 5-star options in the CBD, or if there are no alternatives available. In our case, the pricing was comparable to several other CBD hotels, which led us to check out after just one night of the five originally booked.

For a 5 star hotel this room was in very poor condition

Tripadvisor 评级 1.0/5

Mitch552513 经 TripAdvisor 认证的评论

I stayed at the Pullman Hyde park Sydney From 11-13 December, it was a booking made on short notice due to having a busy work schedule in Sydney and with the hotel being quite full there was limited room options, the room itself was poorly cleaned (I've attached photos above), the windows also seem to have not had a clean in a very long time spoiling the view of the park, the amenities such as shampoo were empty and clearly had not been checked and replenished. I left my room on the 12th at 10am and left a please make up my room sign on the door, I returned later in the afternoon after 4 to find no one had been to make up the room, I called reception at 5 after multiple attempts to get through and told them this had not been done and that the shampoo never got replenished, they stated they would sort it out and bring up more shampoo, the shampoo arrived about an hour later and I went out again. It was now about 6 and still no one had been. Also the arm chair lining was sagging and was clearly visible to personnel serving the room, Overall I'm very upset with this stay especially when paying a premium for a 5 star hotel and I feel quite cheated being an Accor gold member, I sent a complaint to the hotel over 2 weeks ago and never heard back, one must question the current management :(

客户意见评级 5.0/5

Qiuhua X. 家庭住宿 - 所有已确认评论

非常满意！

客户意见评级 4.5/5

Tianhong Z. 单人住宿 - 所有已确认评论

整体很好，办理入住是感受稍差

Dear Mr. Z., Thank you for taking the time to share your feedback with us. We are pleased to hear that your overall experience was positive. However, we regret to learn that your check-in experience did not meet expectations. Please accept our apologies for any inconvenience caused during your arrival. Your comments have been shared with our Front Office team so we can improve the efficiency and welcome experience for future stays. Providing a smooth and pleasant check-in is important to us, and we appreciate your feedback in helping us enhance this process. We hope to welcome you back again soon for a more seamless stay. Warm regards, Pullman Sydney Hyde Park

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其他网络用户评价我们的酒店

  • 2,131 评论 9.5/10 位置
  • 2,986 评论 6.7/10 房间
  • 2,448 评论 8/10 服务
  • 77 评论 4.4/10 上网
  • 1,204 评论 3/10 设施
  • 957 评论 4.1/10 清洁度
  • 900 评论 3.7/10 氛围
  • 745 评论 7.3/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。