悉尼海德公园铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.1/5 3,973 评论

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悉尼海德公园铂尔曼酒店 - Image 1
悉尼海德公园铂尔曼酒店 - Image 2
悉尼海德公园铂尔曼酒店 - Image 3
悉尼海德公园铂尔曼酒店 - Image 4
36 College Street, 2010 悉尼, 澳大利亚

描述

酒店其他优惠

  • Rooftop pool and spa

  • Deluxe level accommodation on high floors

  • Complimentary candy hour on weekends

  • 行政级客房住宿可使用行政酒廊

  • 酒店位于标志性的海德公园对面，坐享艺术、零售和商务区的中心位置

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酒店位置

悉尼海德公园铂尔曼酒店

36 College Street
2010 悉尼
澳大利亚

GPS:-33.876042, 151.212419

电话
传真 +61 2 9361 8599

抵达和交通

酒店服务

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酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.1/5  3,973 评论

TripAdvisor 评级  3.9/5  2,966 评论

Don't order food from the pool!

Tripadvisor 评级 3.0/5

Ernie L 经 TripAdvisor 认证的评论

Have stayed here multiple times and this is probably the most disappointing experience so far. The hotel overall is in need of updating, the rooms are good size but cleaning was not great with it being quite dusty in areas, the house cleaning feels very cursory. The light switch was hanging off and the phone and clock were unplugged. Like others have said the lifts are still not all working after several months it seems, so took up to 15 mins to get a lift. View from Pool area and room facing the park were great. The pool area itself is small and can get busy, but didn't see anyone come up to tidy up the rubbish, only to replace towels. Don't bother ordering food from the pool. The app they advertise doesn't requires table number and doesn't accept any kind of entry. Ended up calling to order, the receptionist came up to pool side to confirm order and advised 20 min wait. 50 mins later and two calls, became apparent the order was not placed, no apology from staff or much care. For the price they charge there would definitely be better options in Sydney.

Tired rooms and poor service

Tripadvisor 评级 2.0/5

T8623TColiverh 经 TripAdvisor 认证的评论

Meant to be a 5 star hotel but the rooms are tired and dated. Especially the bathroom. 19th floor carpet outside the lifts are a trip hazard. No complimentary water in our room, telephones in the room don’t work so have to use my mobile to ring reception. Got a Smart TV in the room but it’s not connected to the internet, not very Smart! Housekeeping took all our towels but didn’t replace them, back on the mobile phone. Housekeeping hadn’t been by 3:30pm, then repeatedly kept trying to come into the room when we were occupying it and stating to come back an hour later.

Old, Dilapidated rooms in a good location

Tripadvisor 评级 3.0/5

411adityaj 经 TripAdvisor 认证的评论

This is an old and visibly worn hotel that is in serious need of renovation. The rooms feel tired, with very, very clear signs of deterioration, and it does not meet the standards one would expect from a 5-star property. At best, it compares to a 3–4 star hotel. I would only consider staying here if the rate is significantly lower than other branded / 5-star options in the CBD, or if there are no alternatives available. In our case, the pricing was comparable to several other CBD hotels, which led us to check out after just one night of the five originally booked.

For a 5 star hotel this room was in very poor condition

Tripadvisor 评级 1.0/5

Mitch552513 经 TripAdvisor 认证的评论

I stayed at the Pullman Hyde park Sydney From 11-13 December, it was a booking made on short notice due to having a busy work schedule in Sydney and with the hotel being quite full there was limited room options, the room itself was poorly cleaned (I've attached photos above), the windows also seem to have not had a clean in a very long time spoiling the view of the park, the amenities such as shampoo were empty and clearly had not been checked and replenished. I left my room on the 12th at 10am and left a please make up my room sign on the door, I returned later in the afternoon after 4 to find no one had been to make up the room, I called reception at 5 after multiple attempts to get through and told them this had not been done and that the shampoo never got replenished, they stated they would sort it out and bring up more shampoo, the shampoo arrived about an hour later and I went out again. It was now about 6 and still no one had been. Also the arm chair lining was sagging and was clearly visible to personnel serving the room, Overall I'm very upset with this stay especially when paying a premium for a 5 star hotel and I feel quite cheated being an Accor gold member, I sent a complaint to the hotel over 2 weeks ago and never heard back, one must question the current management :(

客户意见评级 5.0/5

Qiuhua X. 家庭住宿 - 所有已确认评论

非常满意！

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其他网络用户评价我们的酒店

  • 2,110 评论 9.5/10 位置
  • 2,918 评论 6.7/10 房间
  • 2,372 评论 8/10 服务
  • 76 评论 4.7/10 上网
  • 1,194 评论 3/10 设施
  • 930 评论 4.2/10 清洁度
  • 879 评论 3.8/10 氛围
  • 730 评论 7.1/10 早餐

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