诺富特 BH 萨瓦西酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,696 评论

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诺富特 BH 萨瓦西酒店 - Image 1
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Avenida do Contorno 6583, Savassi, 30110017 贝洛奥里藏特, 巴西

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酒店其他优惠

  • 12 岁以下儿童可免费与父母同住

  • 酒店允许携带宠物（收费）

  • 酒店休闲区设有桑拿房和健身房

  • 酒店距离米纳斯吉拉斯医学会仅 6 分钟车程

  • 距离潘普利亚 - 贝洛奥里藏特机场有 25 分钟车程

我们的客房

酒店位置

诺富特 BH 萨瓦西酒店

Avenida do Contorno 6583, Savassi
30110017 贝洛奥里藏特
巴西

GPS:-19.93984, -43.93906

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从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务

NUUU GASTROBAR

无需离开酒店，时尚休闲的 Minas Gerais 就可为您供应一流的米纳斯吉拉斯州美食。在家庭聚餐或与朋友欢庆时，可口的美食将带给您惊喜！

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  1,696 评论

TripAdvisor 评级  4.5/5  339 评论

卓越奖 2024

Pretty good, but some rough edges.

Tripadvisor 评级 3.0/5

MCTMASE Solo travel - 经 TripAdvisor 认证的评论

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

Dear MCTMASE We very much appreciate your comments regarding your stay at the Novotel BH Savassi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Zero service would be generous

Tripadvisor 评级 1.0/5

Paul M 商务住宿 - 经 TripAdvisor 认证的评论

Was at the hotel on business and had important business in the morning - tried to get room service nobody spoke English tried to get assistance from the front reception for over an hour and nobody answered the phone

We sincerely apologize. Our reception staff speak English and other languages. We will review phone systems to avoid mentioned issues. Sincerely,

Could be so much better

Tripadvisor 评级 4.0/5

olekou 商务住宿 - 经 TripAdvisor 认证的评论

Globally it’s a good hotel. Can they made many mistakes that it is not acceptable for a 4**** hotel: - few employees can speak English, the rest can just speak Brazilian - the lift is never available (mainly the one in the right hand) - I arrived at the hotel with 4 big luggages and no one asked me to help me or even suggest me to use a trolly until my bedroom - at the checkout, the receptionist hold me for at least 20 min, he was asking me to prove that I already paid. I was like 😳. For the rest: - the breakfast was great - the restaurant is good - the bartenders are great

Olekou, We very much appreciate your comments regarding your stay at the Novotel BH Savassi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Accommodating and Friendly Hotel Staff

Tripadvisor 评级 4.0/5

I7663KIchristinel 家庭住宿 - 经 TripAdvisor 认证的评论

We were first greeted by an English speaking host that gave us a warm welcome. We had a large party and the staff was very nice and accommodating to us after 24 hours of traveling. They surprised us by including a children's tent in our room, which my 4 yo loved so much! Not to mention the 1-story slide in the entrance that kept her super busy. The breakfast was wonderful with a variety of traditional items from the region. Great start to each day we were in Belo. We would definitely come back and stay at this hotel again.

Dear customer, Thank you for your review of the Novotel BH Savassi Hotel. We look forward to your return to exceed your expectations on your next stay. Sincerely,

Fantastic Downtown Hotel

Tripadvisor 评级 5.0/5

michael M Couples - 经 TripAdvisor 认证的评论

My Boyfriend and I stayed at the Novotel Savassi only 2 nights but we were impressed right from the moment we Checked In. The guy who checked us in had a very difficult name, I believe its Juavis, he was very professional and service oriented, made us feel welcome and gave a wonderful first impression to the hotel. The room had an amazing view over the city and the interior was well decorated, clean, quiet and comfortable. Especially the bathroom with dried flowers as decoration and very good Body Lotion and Shampoo was great. The food in the restaurant was delicious and the staff very attentive. Breakfast was the highlight every morning. There is a big buffet using regional products and even champagne.

Dear Michael, Thank you for your positive review after your stay at Novotel BH Savassi. We will pass on to Givan your compliment on the first reception at our hotel. You are always very welcome

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其他网络用户评价我们的酒店

  • 348 评论 9.4/10 位置
  • 651 评论 7.9/10 房间
  • 779 评论 7.5/10 服务
  • 25 评论 1.5/10 上网
  • 397 评论 8.8/10 早餐
  • 237 评论 7.2/10 清洁度
  • 204 评论 7.6/10 食物
  • 156 评论 9.1/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价（含增值税和住宿税）。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。