イビススタイルズアヌシーガールサントル 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,175 件のレビュー

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説明

ホテルのその他の情報

  • 屋根付き駐車場1泊13ユーロ、予約制(Eメール/電話)、スペースに限りあり。

  • 高速ファイバーネットワークのWi-Fi。

  • ペットごをご同伴いただけます。ペット1匹につき1日 10 ユーロの追加料金が発生します。朝食会場にはご同伴いただけません。

当ホテルの客室

ホテル所在地

イビススタイルズアヌシーガールサントル

1 place de la Mandallaz
74000 アヌシー
フランス

GPS:45.899133, 6.114621

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

JACKPOT

非契約写真

モダンで居心地のよい、ホテルの宿泊者専用のバーです。酒類販売免許を取得しており、あらゆる種類のお飲み物を提供しています。軽食もお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,175 件のレビュー

トリップアドバイザーの評価  4.0/5  712 件のレビュー

2023エクセレンス認証

Great breakfast and location

トリップアドバイザーの評価 4.0/5

leventcos ファミリー - トリップアドバイザー認証口コミ

Very friendly and helpful personal Very good breakfast Very clean and hygienic hotel Good location Small room and bathroom Very near parking place whole day 8 euros Hotel parking is very difficult to park and enter inside the park also higher price than other it is 13 euros

Very Good Stay

トリップアドバイザーの評価 4.0/5

D3007RFmicheles トリップアドバイザー認証口コミ

The hotel is a convenient walk from the train/bus station. This was our first stay at an Ibis hotel and we were pleasantly surprised. The room was a good size with a nice balcony. There was a heat wave during our visit and the air conditioning worked very well. The darkening shades were amazing and made for a great night's sleep. Good breakfast selections. Great staff in the breakfast area as well as the front desk and housekeeping. The exterior of the hotel and surrounding area could use a refresh but the interior is nicely renovated and bright. I found some of the surrounding area dark at night and would just be mindful if walking solo. I wish the room had a mini fridge!

Nice and comfy

トリップアドバイザーの評価 5.0/5

02Benjamin51 Couples - トリップアドバイザー認証口コミ

As I always said: it's an Ibis! Nice, comfortable rooms, with the basics. Friendly staff that will help and advice you. It's well located, close to train station and the old city. The best advice I got from the fron office, was to walk to the old city through the promenade along the river. Gets you immediately into the mood. That you are in a very special and beautiful place!!!

Good Afternoon, Thank you very much for your feedback. We a re glad the your stay was pleasurable and we hope to welcome you again. Best Regards, The Reception Ismaël

Worst Ibis I have ever stayed in! Tried to make me pay twice. Very rude staff.

トリップアドバイザーの評価 1.0/5

richardhB6479QV Couples - トリップアドバイザー認証口コミ

Over the years I’ve stayed in many Ibis hotels all over Europe. My experience has always been good today that ended. The staff at this hotel were unhelpful and rude particularly the manager who refused to apologise and admit he and his staff had made a mistake. I paid in the morning using my credit card in pounds but the machine did not issue a receipt or void. The girl at the desk wanted me to pay again but I refused unless she could issue a VOID receipt. In the end she called the manger who was terrible and accusatory. Even after I showed them on my banking app that the payment had gone through they would not accept it. This manager had a excuse for everything blaming me and everything apart from himself and his rude poorly trained staff. Possibly the worst hotelier I have ever met. In the end I walked away saying I had shown clear proof I had paid and it was not my fault his tech and staff had failed. As I left the hotel he said we have cameras, more or less accusing me of stealing. If any manger and his staff were ever in need of retraining and learning how to deal with customers politely and how to apologise this is it. I shall be making a formal complaint about him to Ibis STAY AWAY FROM THIS AWFUL PLACE!

Dear Mister, We don't want to engage in responses that would only aggravate an unwanted situation. But, we cannot fail to indicate to readers that some of your statements are not correct about us. First of all, you fail to say that you set up the conflict in the morning by falsely accusing the receptionist of not having informed you that our parking lot was full (and she prove you that it was a false accusation); then you complain about having paid for two bottles of water at the bar when we offer free filtered water to our customers without you knowing about it and therefore you demand to be reimbursed. We explained to you that we invite our customers at the arrival to take a tea,coffee or water in the breakfast room for free.Sometimes, some guests prefer bottles of Evian’s water even if it is not free. When the manager, myself, came for the technical problem which unfortunately occurred with you on the card payment, we tried to call our maintenance to have this ticket which we did not have. This is a problem beyond our control and at this moment our bank can’t certify us that the transaction has successfully acomplished in our side! you accuse us of trying to charge you twice??! Who is rude? Finally, I came to tell you before leaving not to worry and to be able to leave quietly because we were going to manage with our bank for this history of payment because we had cameras which prove that you are in your right. You believed in an accusation and I made it clear to you that this was not the case. You persist in writing it again: I don't understand why... The whole team tries to be polite, courteous and try to do our best for our customers. I invite readers to see the large number of opinions in this direction on all the sites.

Central hotel

トリップアドバイザーの評価 3.0/5

141Ellie141 Couples - トリップアドバイザー認証口コミ

We stayed for 2 nights on our way to Italy. We stay in Ibis as stopovers. On arrival I was unsure with regards to the area. The hotel is fairly central to the centre 10 minute walk by the river. I would say at night that walk home is very dark. Carpark in front of the hotel . Room was very basic but ok. Breakfast good I enjoyed the fresh orange juice machine. Staff helpful and friendly.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 673 件のレビュー 8.3/10 ロケーション
  • 719 件のレビュー 7.3/10 客室
  • 802 件のレビュー 9.7/10 サービス
  • 665 件のレビュー 9.4/10 朝食
  • 265 件のレビュー 7.1/10 清潔さ

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