ノボテル アネシー サントル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,460 件のレビュー

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1 Place Marie Curie, 1 Avenue Berthollet, 74000 アヌシー, フランス

説明

ホテルのその他の情報

  • アヌシー湖と旧市街まで徒歩5分です。

  • レストラン&バー「Craic」 - ペタンクコート付きの広いテラス

  • コントロールルームを備えたコンファレンスホールと、自然光が差し込む11のミーティングルーム

  • 屋根付き専用駐車場（有料）

  • お子様も当ホテルにご滞在いただけます：ファミリールーム、無料の朝食、ベビーベッドの貸し出し

当ホテルの客室

ホテル所在地

ノボテル アネシー サントル

1 Place Marie Curie, 1 Avenue Berthollet
74000 アヌシー
フランス

GPS:45.903099, 6.12251

電話番号
ファックス +33 4 50 45 50 68

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

The Craic

店舗を構えるノボテル アヌシー アトリウムの全面改装中にデザインされたCraicは、アヌシーの中心街の新たな活気あるスポットです。才能あふれる若きレストランシェフのMathieu Lavilleがモダンなお料理をお届けします。

予約する

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,460 件のレビュー

トリップアドバイザーの評価  3.7/5  411 件のレビュー

Very disappointed

トリップアドバイザーの評価 3.0/5

R6362ORcarolines トリップアドバイザー認証口コミ

I . We stayed for 2 nights.  However we were dissapointed with the condition of our room.  Please see photos attached. Our bed was made up of 2 singles, which ordinarily would be fine, however the mattresses were not connected (zip), and created a gap in the middle, which was very uncomfortable.   Also the mattress protector was ripped (see photo), and the bed was fitted with a flat sheet, instead of a fitted sheet, so this created even more discomfort when the sheet came off all the time. More disturbingly, the mattresses were badly stained.  (See photos)  This being visible due to the ill fitting sheets etc,. The bathroom door was badly damaged (see photo). This is not the first time we have stayed in a Novotel.  And we usually find that the hotels are spotless.   However this has made us re think about booking again with Novotel.

Great stay!

トリップアドバイザーの評価 5.0/5

jenray77 ファミリー - トリップアドバイザー認証口コミ

Had a Mountain View room which was extremely spacious for the three of us. My five year old slept on the sofa bed in another room. The main room was huge! Nice views of the mountains and town but it is above the train station so that ruins the view a little! Everything was clean and the hotel overall was smart. Good customer service throughout the stay. Perfect spot from the train station and only a five minute walk to the old town.

Great Service - Thanks Marylene!

トリップアドバイザーの評価 5.0/5

RobfromCalifornia88 トリップアドバイザー認証口コミ

We had an unpleasant experience at another hotel and needed a last minute change late at night. Marylene was so helpful and got us all setup in two rooms next to each other. She provided excellent service and I’m so thankful for her assistance!!!!

Dear Rob, Thank you for your kind words regarding Marylene's assistance during your stay. We are delighted to know that she provided you with excellent service and made your transition to our hotel smooth and comfortable. Best regards, Novotel Annecy Centre

Avoid at all costs

トリップアドバイザーの評価 2.0/5

871anun ファミリー - トリップアドバイザー認証口コミ

Was hoping to receive an email from the hotel asking for my review of the stay but nothing was received. Very disappointing few days at this hotel and I blame myself as previous reviews should have warned me. The biggest and most concerning issue with the hotel is cleanliness. This hotel is not clean. On checking into hotel and entering the room it was obvious that the room was not cleaned properly. Despite bringing this to the attention of the staff, during the stay it did not improve. The second issue we had was the noise from the train station below. The trains run underneath the hotel at all hours and the room vibrates as they pass under. Thirdly, not that I expect any staff member to “ get down on one knee and greet me” but there was not one mention of my ALL platinum status. I always appreciate what someone at least acknowledges it! Previous reviews mention the lobby ( or lack thereof). The lobby seems to be some sort of shared workspace or something, kind of reminds me of a Starbucks coffee shop. People on laptops occupying every seat in the place. Outside the main door smoking in between work. If you like to enjoy a coffee and croissant while planning out your day in the city, you can forget it here. Not only will you not have a seat but you’ll receive no service. The staff obviously know the people that use the workspace on a daily basis and seem to be deep in casual conversation, at least during my visit. There’s plenty of alternative hotels in Annecy and I would advise others to avoid this place at all costs. I can overlook most of my issues with this property except the hygiene/ cleanliness of the property which is NON EXISTENT.

Avoid at all cost especially with kids!

トリップアドバイザーの評価 1.0/5

I3560VJreginap トリップアドバイザー認証口コミ

We picked this hotel because it said there was an "indoor play area and a library for children". This was important to us as we were going to be on the road for hours before we got there and my son needed to let off steam. That was a huge lie. No indoor play area or library exists. My son kept waiting up through the night because they put us in a room right next to railway and didn't even warn us. Breakfast was tasteless and overcrowded, we waited 20 mins for croissants after first being told they were finished (even though we were there on time) and then being offered someone else's croissants from their cleared table! Room was tiny after two sofa beds there was no room to squeeze by. The toilet was difficult for a decent sized man to get in. The check in process was painful. There was one person working for such a big hotel it isn't enough and we ended up waiting half an hour to check in. We have stayed in much better 2 star hotels. This hotel was a total disappointment! Avoid!

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 977 件のレビュー 6.4/10 客室
  • 1,023 件のレビュー 8.5/10 サービス
  • 11 件のレビュー 8.7/10 インターネット
  • 612 件のレビュー 5.2/10 快適さ
  • 497 件のレビュー 7.8/10 朝食
  • 357 件のレビュー 5.7/10 清潔さ
  • 202 件のレビュー 3.1/10 お値打ち度

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アヌシーのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。