Pullman Munich

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 034

Гарантия
лучшей цены
Pullman Munich - Image 1
Pullman Munich - Image 2
Pullman Munich - Image 3
Pullman Munich - Image 4
Theodor Dombart Street 4, 80805 МЮНХЕН, Германия

Описание

Особенности отеля

  • В большинстве номеров есть отдельный меблированный балкон или лоджия

  • В 200 метрах от станции метро и рядом с автобусом Lufthansa Express до аэропорта

  • Лаунж-зона на открытом воздухе, ресторан с террасой и внутренним двориком с пляжной зоной

  • Прекрасное расположение рядом с Английским садом. Отель находится рядом с автомагистралью

  • Бесплатный Wi-Fi

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Расположение отеля

Pullman Munich

Theodor Dombart Street 4
80805 МЮНХЕН
Германия

GPS:48.17257, 11.59413

Телефон
Факс +49 89 360996900

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено

РЕСТОРАН THEOS

В лаунже THEOS вы можете насладиться вкусными блюдами из местных домашних продуктов, приготовленными шеф-поваром. Летом зеленый внутренний двор отеля Pullman Munich превращается в оазис на открытом воздухе с солнечной террасой и лаунжем в саду. Здесь наши гости могут понежиться на солнце, заказав прохладный THEOS Spritz или Pullman Sour и насладиться кулинарными шедеврами из меню.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 034

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 070

Great, but not so great

Примечание: Tripadvisor 3.0/5

Eduardo R Реальные отзывы TripAdvisor

The hotel is nice and in a good location next to a train station. The station is six stops from Marienplatz. The only issue was that when we got to the room, there was no coffee, no creamer, and when we called the desk, nobody answered. I went to the front desk to let them know that there was no coffee or creamer in the room. OK, will have someone take some to your room. Nobody ever shows up with coffee pots. The room was not really clean, my wife found a toothpick flosse on the floor next to the side of the bed.

Dear Eduardo, Thank you for sharing your feedback with us. We’re glad to hear that you appreciated our location and the hotel’s overall ambiance. However, I'm truly sorry to learn about the issues you faced during your stay. It’s disappointing to hear that you didn’t have coffee and creamer available in your room and that your calls went unanswered. We strive to provide a seamless experience for our guests, and it seems we fell short in this instance. Additionally, I want to sincerely apologize for the cleanliness oversight you encountered. This is certainly not reflective of our usual standards, and I appreciate you bringing it to our attention. Thank you for your understanding, and we hope to have the opportunity to welcome you back for a better experience in the future. Your Pullman Munich Team

Complete relaxation

Примечание: Tripadvisor 5.0/5

Ali M Реальные отзывы TripAdvisor

Its very good place to stay in location i like its little far from town but it doesn't matter, the room is fantastic and the balcony this was my fourth time and more coming

Lieber Alim herzlichen Dank für Ihr positives Feedback. Es freut uns sehr, dass Ihnen die Zimmergröße, das Frühstück und die Lage unseres Hotels gefallen haben. Ihre Zufriedenheit ist unser größtes Anliegen. Ihr Pullman Munich Team

Disappointing Stay – Not Worth the Brand

Примечание: Tripadvisor 1.0/5

GauravPrakash Реальные отзывы TripAdvisor

We stayed as a couple for 3 nights. We chose this hotel despite its far-away location because we trusted the Pullman brand and expected comfort after long days at the Beer Fest. Sadly, it was very disappointing. 1. Our room was on the 5th floor, but there was no direct lift—had to go to the 4th, walk through a gallery, and then take another lift to the 5th. Extremely inconvenient with luggage. 2. For a king-size bed, they gave two separate single quilts. Very odd for a hotel of this level. 3. No drinking water in the room. We had to go all the way to the ground floor to fill a bottle and carry it back (again with the lift hassle). 4. No daily room cleaning. They said it was for environmental reasons, but the only way to request was via a QR code email. Even after emailing, our room was never cleaned. We booked Pullman expecting comfort and reliability, but the stay was frustrating and far below expectations. Would recommend to stay away from it.

Dear GauravPrakash, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced during your visit, as we strive to provide a comfortable and enjoyable environment for all our guests. We understand that the lift access to your room was not optimal, and we appreciate your comments regarding this matter. Your experience with the bedding arrangement is also noted; we aim to ensure our amenities meet the high standards associated with the Pullman brand, and we acknowledge that this was not the case during your stay. Regarding the availability of drinking water and daily housekeeping, we are committed to balancing guest comfort with our sustainability practices. We regret any misunderstandings that may have arisen in this context. Your feedback regarding the communication channels for requesting services is valuable, and we will take it into consideration as we continually work to enhance our guest experience. We genuinely appreciate your insights and hope you might reconsider us for a future stay. Best regards, Your Pullman Munich Team (JC)

Примечание: отзывы клиентов 2.0/5

Dmitriy A. Пары - Проверенные отзывы - ALL

Отель знаю, жил, расположение для меня хорошее. Мой номер был реновирован. Бронировал номер с балконом, дали без балкона. Пришлось идти и требовать, неприятно. Жил 3 дня, уборки не было, мусор не выносился. Обращения к уборщикам оканчивались - «не мой номер», «зайду позднее». Номер был доступен для уборки с 9 до 16, приблизительно. Приветственный напиток не предлагался.

Dear Dmitriy A., Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced, particularly regarding the housekeeping service and the room assignment. Our team strives to provide excellent service, and it is disappointing to learn that we fell short during your visit. Additionally, we appreciate your comments about the welcome drink, and we will ensure they are considered moving forward. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future. Best regards, Your Pullman Munich Team (JC)

German efficiency ???

Примечание: Tripadvisor 1.0/5

Sathie G Couples - Реальные отзывы TripAdvisor

We are travelling all over Germany for a month. We started our Holiday at this hotel. The rooms are very cozy and neat. Unfortunately, the double beds are supplied with two single duvets. When we requested a duvet for a double bed we were told by a person named Rene that they simply do NOT have a double duvet and that there was nothing more he could do. He introduced himself as the assistant manager and refused to tell me his name. He was totally unhelpful, disrespectful and slammed the phone down on me. Prior to him slamming the phone down on me, I asked for his name as I wanted to report him to management and he refused to supply his name nor the contact details of his senior management. Luckily I found out his name and needed for people to know that if a hotel like this is represented by such an individual, it speaks volumes about the hotel and the service one would expect from them. My perseverance eventually got me to meet a wonderful and incredible lady named Rayna who is the housekeeping manager. She made a plan and was incredibly helpful, courteous and a credit to the Pullman Hotel.

Dear Sathie, Thank you for sharing your experience during your recent stay at Pullman Munich. We are pleased to hear that you found our rooms cozy and neat, however, we sincerely apologize for the inconvenience you faced regarding the bedding arrangement and the interaction with our staff. We strive to maintain high standards of service and it is disappointing to learn that your experience did not reflect this. Please know that we take your feedback seriously, and we will address the matter internally to ensure improvements are made. It is reassuring to hear about your positive encounter with Rayna, our housekeeping manager, and we will certainly commend her for her excellent service. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable experience in the future. Your Pullman Munich Team (AG)

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 957 Отзывов 9.2/10 Расположение
  • 1 403 Отзывов 7/10 Номер
  • 1 034 Отзывов 6.5/10 Сервис
  • 20 Отзывов 6.2/10 Интернет
  • 591 Отзывов 7.8/10 Завтрак
  • 570 Отзывов 5.1/10 Чистота
  • 260 Отзывов 4.5/10 Соотношение цены и качества
  • 200 Отзывов 5.8/10 Еда

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