ibis Styles Канберра 4 звезды

Примечание: Tripadvisor 3.2/5 Отзывов: 1 346

Гарантия
лучшей цены
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203 Goyder Street, 2604 КАНБЕРРА, Австралия

Описание

Особенности отеля

  • БЕСПЛАТНЫЙ И БЕЗЛИМИТНЫЙ высокоскоростной WIFI

  • Просмотр фильмов в номере и развлекательная система БЕСПЛАТНО

  • Ресторан 203: современная кухня, закуски и классические блюда в новом исполнении

  • Комфортабельное размещение для пар, семей, групп и путешествующих в одиночку

  • Конференц-пакеты «все включено»

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Расположение отеля

ibis Styles Канберра

203 Goyder Street
2604 КАНБЕРРА
Австралия

GPS:-35.339149, 149.148612

Телефон
Факс +61 2 6239 6310

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

RESTAURANT 203

Недоговорная фотография

Hotel is host to the 203 Restaurant, offering modern Australian cuisine. Offering a diverse Buffet selection and scrumptious À la carte dishes. A variety of hearty soups, healthy salads, traditional pastas & mouthwatering desserts.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг TripAdvisor  3.2/5  Отзывов: 1 346

Comfortable and great value.

Примечание: Tripadvisor 4.0/5

288lesa Реальные отзывы TripAdvisor

Hotel is in a very quiet location away from the hustle and bustle of the city but still very handy to all that Canberra has to offer. The room was clean with a comfortable bed, good shower and bathroom (although a little on the small side) TV and tea and coffee making facilities. Very hard to beat for value. My only suggestion would be a dedicated area for dogs to use for toileting. Maybe a grassed (real or artificial) area near where the laundry containers are.

Dear 288lesa, Thank you for your wonderful review. We're so glad you enjoyed our peaceful location and found the room clean and comfortable. It’s great to hear that you saw great value in your stay. We really appreciate your suggestion about a dedicated dog-friendly area—that’s a fantastic idea, and we’ll definitely take it into consideration. We hope to welcome you back again soon. Kind Regards, Dipesh Subedi Hotel Manager Ibis Styles Canberra

DISAPPOINTING

Примечание: Tripadvisor 1.0/5

Jake B Реальные отзывы TripAdvisor

DO NOT STAY HERE !! Tv did not work ,out "king" bed was 2 singles pushed together ,carpet stained overall very disappointed would not refund 2nd night and definatly not staying again so we payed 2 nights got 1 I don't know how this place is still on buisness pathetic

Dear Jake, Thank you for your feedback. We’re sorry to hear about the issues you experienced during your stay. We apologize for the TV not working, and we understand how frustrating the bed situation and the stained carpet must have been. That is certainly not the standard we aim for, and we’ll be addressing these concerns with our team. We also regret that your experience didn’t meet expectations, and we understand your frustration regarding the refund policy. We take guest feedback seriously and will use it to improve. We’re sorry we couldn’t provide you with a better experience. Kind Regards, Dipesh Subedi Hotel Manager Ibis Styles Canberra

Cheap and cheerful , no sleeping in

Примечание: Tripadvisor 2.0/5

Terry B Реальные отзывы TripAdvisor

Booked online , so based on reviews I gave it a try. With the number of motels available in Canberra I am sure you can find a better option. Walls are paper thin so every bang and clatter can be heard. So no sleeping in you will be awoken by early leaving guests and noisy cleaning staff I was also told that I cant claim my Accor status points as I booked on line ... not sure why will follow up with Accor But hey the shower works, and the AC was cold and it was clean. Meals are average pub food.

Dear Terry B, Thank you for giving us a try and for sharing your feedback. We're glad to hear that you found the room clean, the shower working well, and the AC comfortable. We sincerely regret that noise levels affected your stay. We understand how important a good night’s rest is, and we’ll be looking into ways to minimize disturbances for our guests. We also apologize for any confusion regarding your Accor status points—while certain booking channels may impact eligibility, we encourage you to follow up with Accor for clarification, and we’re happy to assist if needed. Your feedback on the meals is also appreciated, and we’ll share your comments with our team to see where we can improve. We truly appreciate you giving us a chance and hope to welcome you back for a more seamless stay in the future. Kind Regards, Dipesh Subedi Hotel Manager Ibis Styles Canberra

Great service and check in experience

Примечание: Tripadvisor 5.0/5

Luke W Реальные отзывы TripAdvisor

We had a few issues with check in on the booking.com side but the lady at check in (I wish I got her name) was so great finding us another room and ensuring everything was smooth So to whoever checked us in on Saturday 25/1 at around 3pm thank you 😊

Dear Luke, Thank you so much for your kind feedback. We're so sorry to hear about the issues you encountered with the check-in process. We're glad that our team was able to assist and ensure everything was smooth for you. Your appreciation truly means a lot to us. We’ll be sure to pass along your thanks to the staff member who helped you. We hope to welcome you back soon. Thank you Kind Regards, Dipesh Subedi Hotel Manager Ibis Styles Canberra

Awful!!!

Примечание: Tripadvisor 1.0/5

Chloe v Реальные отзывы TripAdvisor

Absolutely awful. I will never go to this hotel again, and I have been to many in my lifetime. We arrived at 2.30pm. Upon arrival the lady at the reception was lovely. She checked me in and gave me the key. We booked a family room. 2 adults and 3 boys (15, 11 & 8). When we came in we couldn't believe what we were seeing. All the rooms are the same, for 1 person, 2 people, family, deluxe, it's all the same. The only difference is that they stuff the rooms full with beds. You can't move without bumping into anyone. We booked the room for 4 nights, but i couldn't do this for one. The curtains had holes, and the room wasnt clean. And tiny is an understatement. My husband and myself walked down to the reception and explained and showed photos of the curtain and told them we can't stay there at all. I believe the manager came over and told me had a different room he wanted to show us. He showed us and again the same issue, tiny. I told him no, and then he said we have a 2 bedroom apartment. I told him we'd have a look. When we had a look, we agreed it was ok to do for 4 days. The breakfast buffet is ok, but it never gets cleaned. The hallway doesn't get vaccuumed there was a "hot" chip in the hallway the day we arrived and today an hour ago it was still there. Our room hasn't been serviced. I've asked them to do it yesterday, and they didn't do it, i told them today, and asked again for today and still they hadn't done it. We don't have clean towels or clean sheets, not a vacuum has gone through it. This is absolutely awful. I told the manager again today and he said he would let someone come by at 5.30pm and now it's 7.11pm and still no one has arrived. We had breakfast this morning, the table we sat at was still dirty. The lady who was "helping" just sat there, when I told her the table needed a clean, she handed me the towel and the spray to clean it. Yes I had to do it. She sat there and hardly moved in her hoodie. We paid $1007 for 4 nights, and its an absolute waste of money to stay here. I do NOT recommend staying here at all. Never.

Dear Cholev07, Thank you for sharing your feedback. We genuinely appreciate your detailed account of your experience, and we are truly sorry that we did not meet your expectations. It’s always our goal to provide a clean, comfortable, and welcoming environment, and we regret that we fell short in several areas during your stay. We’re pleased to hear that you had a positive interaction with our receptionist upon check-in, but we understand that the room did not meet your needs or expectations, particularly in terms of space and cleanliness. We’re sorry for the inconvenience caused by the condition of the curtains and the overall cleanliness of the room. This is certainly not the standard we aim for, and we have shared your feedback with our housekeeping team to ensure that future guests experience the cleanliness they deserve. Regarding the breakfast area, we apologize for the issues you encountered with the cleanliness of the tables and the hallway. We will address this with our team to ensure a more thorough and timely cleaning routine moving forward. We also regret that your room was not serviced as requested, and we understand how frustrating this must have been for you. Please know that we are looking into this matter to ensure that all guest requests are handled promptly and effectively. We value your feedback as it helps us improve, and we hope you will consider giving us another opportunity to provide the quality experience you expect from us. Should you wish to discuss your stay further or require any assistance, please don’t hesitate to reach out directly to me on hotel number and asked for me. Thanking you again. Kind Regards, Dipesh Subedi

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Другие интернет-пользователи оценили наш отель

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  • 37 Отзывов 3.7/10 Интернет
  • 723 Отзывов 5.2/10 Комфорт
  • 670 Отзывов 3.4/10 Чистота
  • 307 Отзывов 3/10 Удобства
  • 293 Отзывов 6.2/10 Завтрак

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