宜必思卡塔赫纳马贝拉酒店(2015 年 3 月开业) 3 星

客户意见评级 (ALL 评级) 4.0/5 2,697 评论

宜必思卡塔赫纳马贝拉酒店(2015 年 3 月开业) - Image 1
宜必思卡塔赫纳马贝拉酒店(2015 年 3 月开业) - Image 2
宜必思卡塔赫纳马贝拉酒店(2015 年 3 月开业) - Image 3
宜必思卡塔赫纳马贝拉酒店(2015 年 3 月开业) - Image 4

描述

酒店其他优惠

  • 酒店有适用于儿童的特殊政策

  • 24 小时开放的商务中心

  • 可携带体重不超过 15 公斤的宠物

  • 为客人提供外部洗衣服务

  • 宜必思厨房酒吧和餐厅供应饮料和经典菜肴

我们的客房

酒店位置

宜必思卡塔赫纳马贝拉酒店(2015 年 3 月开业)

Carrera 2, 47, 90
130002 卡塔赫纳 D T
哥伦比亚

GPS:10.436713, -75.535659

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店

PASTA & GRILL

海景餐厅位于酒店二楼,面向公众开放,最多可容纳 78 位食客。酒吧供应早餐,设施齐全,配备各种安全设备。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  2,697 评论

TripAdvisor 评级  4.0/5  999 评论

Don't do it

Tripadvisor 评级 1.0/5

johnwN4351BC 经 TripAdvisor 认证的评论

Worst staff ever, was told room key would be ready in 15 minutes after we checked in. 2 hours later we had to get back in line for another hour just to get our room key. A total waste of money to come to the ibis!!!!!

Not the best value for the price

Tripadvisor 评级 3.0/5

CristianNitu Couples - 经 TripAdvisor 认证的评论

The hotel is rather fitted for 1- 2 days business trips, and not really for casual tourists. It is located 25mins walking distance from the city center. The room is a little bit small and poor ventilated. Another unpleasant surprise was the lack of hand towels.

Dear Guest, Thank you for taking the time to send us your comments about your stay, at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Hoped for more.

Tripadvisor 评级 3.0/5

God-is-my-paradise Couples - 经 TripAdvisor 认证的评论

Bathroom smelled like urine. The air-conditioning couldn't keep the room cool. You could here the people upstairs making all kind of noise. The view out the window was a car junkyard and a trash dump. The maid refused to clean or replace any towels unless you left the room. I hoped for a nice stay but was treated rudely. Coming from the states you would at least expect a friendlier staff to greet you.

Dear Guest, Thank you for taking the time to send us your comments about your stay, we regret that we did not meet your expectations; at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Overpriced hotel

Tripadvisor 评级 2.0/5

LibardoSalazar 家庭住宿 - 经 TripAdvisor 认证的评论

Our stay was basically to have a nice bed to get good rest (My child had a sport competition in the city). This is a very basic hotel. Rooms are really small. With a double bed and an auxiliary bed, you barely have space to move. So, if you suffer from claustrofobia, this is not the hotel for you. Also, windown are not good to isolate noise from the street, even for us staying at floor 12th. Food is average to bad. Had dinner on our first night and it was not pleasant. Pasta is terrible (Is kind of hard to mess up a pasta plate) and I had a very salty, dry sandwich. Breakfast is limited, with the usual scrambled eggs, bread, fruits, cereal and 1 local food choice. If you are in a hurry, and only need a place to crash overnight, this hotel may be ok. For other type of stay, I wont recommend it.

Dear Guest, Thank you for taking the time to send us your comments about your stay, we regret that we did not meet your expectations; at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Avoid this place at all cost

Tripadvisor 评级 1.0/5

Diego B 经 TripAdvisor 认证的评论

I booked two rooms for several nights. During the first night, a piece of MDF detached from the wall and broke after felt on the floor. the next day I informed the front desk The manager GLADYS GOMEZ called in a very unpolite and rude way. She said that I should pay close to 200 dollars for that piece. I explained that the piece felt on its own. After that, she came into the room with another employee and started threatening me and my family about paying for the piece and how this never happened before. I did not want to spend more time discussing the issue and having a bad time. This event and the hotel staff's response ruined my time at the hotel. Overall the hotel is located in an unsafe area, the front desk was flooded after some pipes broke. All the screens from the wall were removed and several towels were on the floor. It was a terrible scenario. I don't understand how Ibis allows a situation like that. This is not the first time that this incident happened. You can look into other reviews from previous customers. Stay away. Safe your money. It is not worth it at all. Ibis should be careful about training employees about customer service and responding to casual incidents.

Dear Guest, Thank you for taking the time to send us your comments about your stay, we regret that we did not meet your expectations; at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

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其他网络用户评价我们的酒店

  • 781 评论 8.6/10 位置
  • 1,400 评论 4.2/10 房间
  • 1,361 评论 6.7/10 服务
  • 42 评论 6/10 上网
  • 611 评论 2.7/10 舒适度
  • 593 评论 5.3/10 早餐
  • 571 评论 5.1/10 清洁度
  • 416 评论 5/10 食物

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