ibis Картахена Марбелья (открытие в марте 2015 г.) 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.0/5 Отзывов: 2 697

ibis Картахена Марбелья (открытие в марте 2015 г.) - Image 1
ibis Картахена Марбелья (открытие в марте 2015 г.) - Image 2
ibis Картахена Марбелья (открытие в марте 2015 г.) - Image 3
ibis Картахена Марбелья (открытие в марте 2015 г.) - Image 4

Описание

Особенности отеля

  • Отель с особой политикой в отношении детей

  • Круглосуточный бизнес-центр

  • Разрешено размещение с домашними животными весом до 15 кг

  • Услуги прачечной-партнера для наших гостей

  • Рестобар ibis Kitchen предлагает гостям напитки и традиционные блюда

Наши номера

Расположение отеля

ibis Картахена Марбелья (открытие в марте 2015 г.)

Carrera 2, 47, 90
130002 КАРТАХЕНА
Колумбия

GPS:10.436713, -75.535659

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

PASTA & GRILL

Ресторан с видом на море, расположенный на 2-м этаже отеля, рассчитан на 78 человек. Бар открыт для завтраков и полностью оснащен всем необходимым для обеспечения безопасности.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.0/5  Отзывов: 2 697

Рейтинг TripAdvisor  4.0/5  Отзывов: 999

Don't do it

Примечание: Tripadvisor 1.0/5

johnwN4351BC Реальные отзывы TripAdvisor

Worst staff ever, was told room key would be ready in 15 minutes after we checked in. 2 hours later we had to get back in line for another hour just to get our room key. A total waste of money to come to the ibis!!!!!

Not the best value for the price

Примечание: Tripadvisor 3.0/5

CristianNitu Couples - Реальные отзывы TripAdvisor

The hotel is rather fitted for 1- 2 days business trips, and not really for casual tourists. It is located 25mins walking distance from the city center. The room is a little bit small and poor ventilated. Another unpleasant surprise was the lack of hand towels.

Dear Guest, Thank you for taking the time to send us your comments about your stay, at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Hoped for more.

Примечание: Tripadvisor 3.0/5

God-is-my-paradise Couples - Реальные отзывы TripAdvisor

Bathroom smelled like urine. The air-conditioning couldn't keep the room cool. You could here the people upstairs making all kind of noise. The view out the window was a car junkyard and a trash dump. The maid refused to clean or replace any towels unless you left the room. I hoped for a nice stay but was treated rudely. Coming from the states you would at least expect a friendlier staff to greet you.

Dear Guest, Thank you for taking the time to send us your comments about your stay, we regret that we did not meet your expectations; at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Overpriced hotel

Примечание: Tripadvisor 2.0/5

LibardoSalazar Семьи - Реальные отзывы TripAdvisor

Our stay was basically to have a nice bed to get good rest (My child had a sport competition in the city). This is a very basic hotel. Rooms are really small. With a double bed and an auxiliary bed, you barely have space to move. So, if you suffer from claustrofobia, this is not the hotel for you. Also, windown are not good to isolate noise from the street, even for us staying at floor 12th. Food is average to bad. Had dinner on our first night and it was not pleasant. Pasta is terrible (Is kind of hard to mess up a pasta plate) and I had a very salty, dry sandwich. Breakfast is limited, with the usual scrambled eggs, bread, fruits, cereal and 1 local food choice. If you are in a hurry, and only need a place to crash overnight, this hotel may be ok. For other type of stay, I wont recommend it.

Dear Guest, Thank you for taking the time to send us your comments about your stay, we regret that we did not meet your expectations; at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Avoid this place at all cost

Примечание: Tripadvisor 1.0/5

Diego B Реальные отзывы TripAdvisor

I booked two rooms for several nights. During the first night, a piece of MDF detached from the wall and broke after felt on the floor. the next day I informed the front desk The manager GLADYS GOMEZ called in a very unpolite and rude way. She said that I should pay close to 200 dollars for that piece. I explained that the piece felt on its own. After that, she came into the room with another employee and started threatening me and my family about paying for the piece and how this never happened before. I did not want to spend more time discussing the issue and having a bad time. This event and the hotel staff's response ruined my time at the hotel. Overall the hotel is located in an unsafe area, the front desk was flooded after some pipes broke. All the screens from the wall were removed and several towels were on the floor. It was a terrible scenario. I don't understand how Ibis allows a situation like that. This is not the first time that this incident happened. You can look into other reviews from previous customers. Stay away. Safe your money. It is not worth it at all. Ibis should be careful about training employees about customer service and responding to casual incidents.

Dear Guest, Thank you for taking the time to send us your comments about your stay, we regret that we did not meet your expectations; at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

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Другие интернет-пользователи оценили наш отель

  • 781 Отзывов 8.6/10 Расположение
  • 1 400 Отзывов 4.2/10 Номер
  • 1 361 Отзывов 6.7/10 Сервис
  • 42 Отзывов 6/10 Интернет
  • 611 Отзывов 2.7/10 Комфорт
  • 593 Отзывов 5.3/10 Завтрак
  • 571 Отзывов 5.1/10 Чистота
  • 416 Отзывов 5/10 Еда

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