ibis Cartagena Marbella 3 gwiazdki

Ocena klientów (Ocena ALL) 4.0/5 Liczba opinii: 2 869

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AVENIDA SANTANDER # 47-90, 47, 90, 130002 CARTAGENA, Colombia

Opis

O hotelu

  • Hotel with special policies for children

  • 24-hour business center

  • Pets welcome (up to 15 kg)

  • External laundry service for guests

  • ibis Kitchen bar and restaurant serving drinks and typical dishes

Nasze pokoje

Lokalizacja hotelu

ibis Cartagena Marbella

AVENIDA SANTANDER # 47-90, 47, 90
130002 CARTAGENA
Colombia

Pozycja GPS:10.436713, -75.535659

Telefon
Faks +57 56932424

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Transfer
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

PASTA & GRILL

Sea-view restaurant located on the second floor of the hotel, open to the public with capacity for 78 people, bar for breakfast and fully equipped with all necessary security infrastructure.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.0/5  Liczba opinii: 2 869

Ocena TripAdvisor  4.0/5  Liczba opinii: 997

Don't do it

Ocena na stronie TripAdvisor 1.0/5

johnwN4351BC Opinia zatwierdzona w TripAdvisor

Worst staff ever, was told room key would be ready in 15 minutes after we checked in. 2 hours later we had to get back in line for another hour just to get our room key. A total waste of money to come to the ibis!!!!!

Not the best value for the price

Ocena na stronie TripAdvisor 3.0/5

CristianNitu Couples - Opinia zatwierdzona w TripAdvisor

The hotel is rather fitted for 1- 2 days business trips, and not really for casual tourists. It is located 25mins walking distance from the city center. The room is a little bit small and poor ventilated. Another unpleasant surprise was the lack of hand towels.

Dear Guest, Thank you for taking the time to send us your comments about your stay, at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Hoped for more.

Ocena na stronie TripAdvisor 3.0/5

God-is-my-paradise Couples - Opinia zatwierdzona w TripAdvisor

Bathroom smelled like urine. The air-conditioning couldn't keep the room cool. You could here the people upstairs making all kind of noise. The view out the window was a car junkyard and a trash dump. The maid refused to clean or replace any towels unless you left the room. I hoped for a nice stay but was treated rudely. Coming from the states you would at least expect a friendlier staff to greet you.

Dear Guest, Thank you for taking the time to send us your comments about your stay, we regret that we did not meet your expectations; at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Overpriced hotel

Ocena na stronie TripAdvisor 2.0/5

LibardoSalazar Rodziny - Opinia zatwierdzona w TripAdvisor

Our stay was basically to have a nice bed to get good rest (My child had a sport competition in the city). This is a very basic hotel. Rooms are really small. With a double bed and an auxiliary bed, you barely have space to move. So, if you suffer from claustrofobia, this is not the hotel for you. Also, windown are not good to isolate noise from the street, even for us staying at floor 12th. Food is average to bad. Had dinner on our first night and it was not pleasant. Pasta is terrible (Is kind of hard to mess up a pasta plate) and I had a very salty, dry sandwich. Breakfast is limited, with the usual scrambled eggs, bread, fruits, cereal and 1 local food choice. If you are in a hurry, and only need a place to crash overnight, this hotel may be ok. For other type of stay, I wont recommend it.

Dear Guest, Thank you for taking the time to send us your comments about your stay, we regret that we did not meet your expectations; at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Avoid this place at all cost

Ocena na stronie TripAdvisor 1.0/5

Diego B Opinia zatwierdzona w TripAdvisor

I booked two rooms for several nights. During the first night, a piece of MDF detached from the wall and broke after felt on the floor. the next day I informed the front desk The manager GLADYS GOMEZ called in a very unpolite and rude way. She said that I should pay close to 200 dollars for that piece. I explained that the piece felt on its own. After that, she came into the room with another employee and started threatening me and my family about paying for the piece and how this never happened before. I did not want to spend more time discussing the issue and having a bad time. This event and the hotel staff's response ruined my time at the hotel. Overall the hotel is located in an unsafe area, the front desk was flooded after some pipes broke. All the screens from the wall were removed and several towels were on the floor. It was a terrible scenario. I don't understand how Ibis allows a situation like that. This is not the first time that this incident happened. You can look into other reviews from previous customers. Stay away. Safe your money. It is not worth it at all. Ibis should be careful about training employees about customer service and responding to casual incidents.

Dear Guest, Thank you for taking the time to send us your comments about your stay, we regret that we did not meet your expectations; at Ibis, we strive to provide quality service to each of our customers, so your comments are very important to us. Best regards, Hotel ibis Cartagena

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 846 Liczba opinii 8.7/10 Lokalizacja
  • 1 571 Liczba opinii 4.2/10 Pokój
  • 1 406 Liczba opinii 6.7/10 Obsługa
  • 45 Liczba opinii 6.9/10 Internet
  • 680 Liczba opinii 2.8/10 Komfort
  • 653 Liczba opinii 5.7/10 Śniadanie
  • 588 Liczba opinii 4.9/10 Czystość
  • 456 Liczba opinii 3.8/10 Dobra oferta cenowa

Zarządzane przez Trustyou

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