Desert Gardens - A member of Novotel Hotels 4.5 星

トリップアドバイザーの評価 3.8/5 4,152 件のレビュー

Desert Gardens - A member of Novotel Hotels - Image 1
Desert Gardens - A member of Novotel Hotels - Image 2
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説明

ホテルのその他の情報

  • With over 65 tours, local activities and attractions with Ayers Rock Resort

  • FREE Guest Activities

  • Complimentary Resort Shuttle Bus and Airport Transfers.

  • Soak up the sun by the hotel's swimming pool

当ホテルの客室

ホテル所在地

Desert Gardens - A member of Novotel Hotels

Yulara Drive, Ayers Rock
0872 YULARA
オーストラリア

GPS:-25.243842, 130.984819

アクセスと交通機関

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敷地内
  • プール
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
建物付近
  • 駐車場

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

トリップアドバイザーの評価  3.8/5  4,152 件のレビュー

Not great service

トリップアドバイザーの評価 1.0/5

jmamac トリップアドバイザー認証口コミ

I will be checking in February but two of the finer restaurants are closed as well as the spa. They are closed the entire month. Very disappointing.

Dear jmamac, Thank you for your feedback. Yes, the Arnguli Grill & Restaurant is temporarily closed and will reopen in March, as is the Red Ochre Spa. We sincerely regret the inconvenience and hope you are still able to enjoy our other dining and leisure experiences around the Resort. Kind regards, Ayers Rock Resort Team

Very poor value for money.

トリップアドバイザーの評価 1.0/5

D G トリップアドバイザー認証口コミ

Terrible value for money. No Room Service is provided so you would think at the very least they would have some drinks /snacks in the mini bar instead of leaving an empty fridge. Asking $650 for a room in the off season during 40 degree days and over $1100 during peak season for a so called premium room. The least they could do is provide 2 bottles of complimentary water otherwise provide and charge for it. We arrived the first night after an all day tour. Had a shower then realized there is no water available and that we had to dress up and go buy water at $6.50 a bottle from reception. What a joke! And then to be told by reception that bottled water isn’t provided in the rooms because the tap water in NT is drinkable. Nice, let’s drink tap water thats 26 degrees out of the tap on a hot night . What an embarrassment to Australian Tourism.

Dear P5718AGdg, Thank you for sharing your feedback. We sincerely apologise that we did not meet your expectations. We understand your concerns regarding room pricing and the lack of bottled water. As part of our ongoing commitment to environmental sustainability, we provide multiple water refill stations conveniently located throughout the resort. Being situated in the middle of the desert in a remote area, water is a precious resource, and prices reflect the increased logistical costs of transporting and supplying it. We appreciate your comments and thank you for highlighting these points. Kind regards, Ayers Rock Resort Team

Great Staff

トリップアドバイザーの評価 5.0/5

Jonnie C トリップアドバイザー認証口コミ

The staff was friendly and helpful. The room had more amenities than we expected (robes, facial tissues, etc.). The Gallery of Central Australia was interesting. There were many events to choose from and the logistics getting from the hotel to the events were easy. The only issue we had was the wi-fi didn't work in the room or the hotel lobby.

Dear Jonnie, Thank you for your lovely review. We are delighted to hear you enjoyed our friendly staff, room amenities, and the variety of events. We appreciate your feedback and would like to note that, as we operate in a very remote location, Wi-Fi strength can sometimes be affected. We hope to welcoming you back in the future. Kind regards, Ayers Rock Resort Team

Stunning and convenient location

トリップアドバイザーの評価 4.0/5

Julian C トリップアドバイザー認証口コミ

Two things prevented a 5/5 rating: If the bar is is offering cocktails, there should be staff on-hand to help the barman. A 10-minute wait for a beer is unacceptable. A 4-star hotel should always have a coffee machine in situ these days. Chemical substitutes are not acceptable. Breakfast was excellent, pleasant shops on hand and easy access to all the areas of special interest. Firmly recommended.

Dear Julian, Thank you for your feedback. We appreciate your comments on bar service and coffee options and will take them into account. We’re glad you enjoyed the breakfast, shops, and convenient location. Kind regards, Ayers Rock Resort Team

Great Experience

トリップアドバイザーの評価 5.0/5

S T トリップアドバイザー認証口コミ

We had a great time in Uluru. We did the dinner and field of lights experience and it was great. If your going i suggest getting a small dish brush to help keep your shoes clean, worked like a dream.

Thank you, S T. We are delighted you enjoyed the dinner and Field of Light experience, and appreciate the suggestion for future visitors. Kind regards, Ayers Rock Resort Team

との提携 TripAdvisor

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