Mercure Lipetsk Center

Mercure Lipetsk Center 4 stars

Customer review rating (ALL Rating) 4.5/5 397 reviews

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Lipetsk Center

3 Teatralnaya Square
398002 Lipetsk
Russia

GPS:52.606212, 39.594118

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

IL PESTO

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  397 reviews

TripAdvisor Rating  4.5/5  470 reviews

not satisfied

Customer review rating 3.5/5

Ivan Z. Business - Confirmed reviews ALL

The check-in process was very long, there was no separate counter for me (gold card), I was waiting with all the guests in line. They did not upgrade the room to a category higher and did not say anything. I had to remind them of this. After a long search, I was denied. My room was located on a low floor and had a bad view. At my request, after a while I was moved to a room on the 6th floor, where the view was better. But why not do it right away? If I hadn't reminded, I don't think they would have brought me a welcome gift. In any case, this gift was terrible. A plate of bad fruit. Sauna and hammam were off. It turns out that it is necessary to warn the staff in advance that you are going to the sauna so that they turn it on.

Dear Guest, Mr. Z., Thank you for taking the time to share your feedback. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Mercure Lipetsk hotel team

Good stay

Customer review rating 5.0/5

Georges M. Business - Confirmed reviews ALL

I stayed five month in this hotel, I felt all that time that i am with my family

Dear Guest, Georges, Thank you for the great review of our hotel! Especially for warm words about sales manager Olesya. =) We are glad that you enjoyed your stay and are happy to see you again at the Mercure Lipetsk Center! Sincerely, Elena TRETYAKOVA Front Office Manager

I had a real good stay for two month,all staffs are so familiar

Customer review rating 5.0/5

Georges M. Business - Confirmed reviews ALL

Every person ,every manager ,was all friendly

Dear Georges, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again at the Mercure Lipetsk Center very soon! Sincerely, Elena TRETYAKOVA Front Office Manager

Nice, clean and cozy hotel with excellent service in the very center of the city.

Customer review rating 4.5/5

Maksim Business - Confirmed reviews ALL

Nice, clean and cozy hotel in the very center of the city. Complimentary drinks and room level upgrade- just perfect additions to excellent service. Staff is friendly and helpful.

Dear Maksim, Thank you for the great review of our hotel! Special thanks for the kind words about the front desk staff! We are glad you enjoyed your stay and hope to see you again at the Mercure Lipetsk Centre very soon! Sincerely, Elena TRETYAKOVA Front Office Manager

in the city center

Customer review rating 4.5/5

Maksim Business - Confirmed reviews ALL

Clean and nice hotel of a high standards of hospitality, tasty breakfast, friendly staff

Dear Maksim P., We very much appreciate your comments regarding your stay at the Mercure Lipetsk Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Team

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Other web-users rate our hotel

  • 263 reviews 7.9/10 Location
  • 436 reviews 8.5/10 Room
  • 344 reviews 9.1/10 Service
  • 14 reviews 6.7/10 WiFi
  • 225 reviews 8.7/10 Breakfast
  • 135 reviews 9.1/10 Cleanliness
  • 72 reviews 8.2/10 Amenities
  • 51 reviews 9.3/10 Vibe

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