Customer review rating 4.3/5 722 reviews
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Web corner and free WIFI throughout the hotel
Offer 100% Halal Food in all hotel restaurants
Ample car park with 220 parking spaces
Located in the central of Hualing wholesale market, it's easy to get Xinjiang famous products.
Easy access to the business quarter
Check-in from 14h00
Check out up to 12h00
Paying
109 E XiHong Road
830063
urumqi
china
Check-in from 14h00
Check out up to 12h00
URUMQI DIWOPU At 20km / 12.43 miles - Shuttle paying
URUMQI RAILWAY At 6km / 3.73 miles
GPS :43.816275, 87.604444
The all brand-new guest rooms offer the comfort expected from a 5-star hotel, all equipped with WIFI and high-speed internet connection, comfortable beds with the finest bed linen and appealing bathrooms with rainforest showers.
Number of meeting rooms: 3
Maximum size: 512 m²
Maximum capacity: 700 people
Maximum banquet capacity: 280 people
100% genuine reviews from our guests
Find out moreGood experience
Rr Families - 25/10/2020 Confirmed reviews ALL
Arrived very early in the morning, front desk staffs were able to identify my membership status and arranged the room with upgrade, upon request, they further transferred my breakfast to the date I checked-in. Professional.
Good stay
A. Solo - 02/02/2020 Confirmed reviews ALL
courtest staffs, spacious and well maintained room. Thank you very much for all arrangement. I hope all staffs would be in good health.
very nice stay experience at grand mercure
Y. X. Solo - 04/01/2020 Confirmed reviews ALL
special thanks to Karen and reception to understand my constraints due to flight delay. I will definitely recommend Grand Mercure to my friends next time when we pay the visit to Urumqi
Darren Families - 20/10/2019 Confirmed reviews ALL
Perfect
Well below expected experience of a Mercure Hotel
Dean Couples - 14/10/2019 Confirmed reviews ALL
This property and it’s operation come no where close to this couple’s expectations of a Mercure property. The hotel and furnishings show much too much wear and grime and the property itself is inconveniently located. Having lived in China and traveled extensively in China, this was not my first trip to Urumqi, I know what to expect of 4 and 5 star accommodations in China and this property barely achieves 3 stars. At 4 and 5 star hotels bell service to accommodate guests’ ground travel is expected. None at this Mercure; and due to this hotels situation, far from the street and a demanding long ramp, getting a taxi is virtually impossible at the hotel’s door. This hotel has a huge lobby, with seating and tables for dozens of people, but no food or drink service in the lobby. The breakfast is possibly the worst we’ve ever seen at a 4/5 star hotel in China. The Chinese selections are uninspired and the western selections are pathetic. A French hotel chain without decent baguettes and croissants and not so much as a slice of cheese? And the coffee was a single pot on a hot pad. The room, although spacious had a rug that should have been discarded years ago, with filth and stretched waves that were almost a tripping hazard. The bathroom was probably less than 12 meters square, had a shower that guaranteed a wet floor and towels so synthetic to be almost useless as a means to dry oneself. The staff obviously were attentive and helpful, so the problems are not their responsibility. If this Mercure was our only experience with Accord properties it could be understood that we would never again stay at an Accord. In my opinion this hotel should not be a Mercure hotel.
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