Grand Mercure Urumqi Hualing

Grand Mercure Urumqi Hualing 5 stars

Customer review rating (ALL Rating) 4.1/5 114 reviews

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Hotel extras

  • Web corner and free WIFI throughout the hotel

  • Offer 100% Halal Food in all hotel restaurants

  • Ample car park with 220 parking spaces

  • Located in the central of Hualing wholesale market, it's easy to get Xinjiang famous products.

  • Easy access to the business quarter

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Grand Mercure Urumqi Hualing

109 E XiHong Road
830063 URUMQI

  • By plane

    URUMQI DIWOPU At 20km / 12.43 miles - Shuttle paying

  • By train

    URUMQI RAILWAY At 6km / 3.73 miles

GPS:43.816275, 87.604444

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

The all brand-new guest rooms offer the comfort expected from a 5-star hotel, all equipped with WIFI and high-speed internet connection, comfortable beds with the finest bed linen and appealing bathrooms with rainforest showers.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  114 reviews

TripAdvisor Rating  4.0/5  176 reviews

efficient and friendly staff, nice rooms

Customer review rating 3.5/5

Ronny Z. Friends - Confirmed reviews ALL

Rooms are clean and modern. Staff is all very friendly, quick and helpful. Check-in however takes ages which is due to government regulations, hotel staff still makes the best out of it. Breakfast is okay-ish. Very annoying is that foreigners are fully shadowed and followed by secret police people. After you check in they show up with a car in front of the main entrance. Once you leave they'll follow you wherever you go. No matter you take a cab or a private car or you walk: Several men will follow you whenever you leave the Hotel entrance. I understand the hotel cannot do anything against it.

very normal

Customer review rating 3.0/5

Susan W. Solo - Confirmed reviews ALL

could not feel warm welcome, just so so, clean room, food quality is very limited

Nice trip

Customer review rating 4.0/5

Arno Friends - Confirmed reviews ALL

It's great.

Great service

Customer review rating 4.5/5

Ivy Couples - Confirmed reviews ALL

I stayed at GM for a total of 3 nights during my trip to Xinjiang in April through two separate bookings. Overall, the service was outstanding as the staff (from receptionist to room service to restaurant waiters/waitress) was very friendly and responsive. Our room was also upgraded and free afternoon tea and breakfast were offered with my membership. If there was any areas for future improvements: - our room was among tour groups and unfortunately the groups were very loud (no surprise) and the wall was not super sound proof. It would be helpful if the receptionists (when allocating rooms) are mindful of tour group bookings and individual travellers and seperate them out; - Breakfast starts at 7am however there is no packed option available for travellers checking out prior to 7am. This is somewhat standard for five star hotels so I was surprised to find this is not available at this GM. - Bakery provided at afternoon tea is not impressive: the cakes do not look fresh and the cream looks artificial.

Meet standard

Customer review rating 4.0/5

Chuen Couples - Confirmed reviews ALL

Overall is good and meet your group’s standard. But how come the restaurant staffs don’t know what is Accor plus card.

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