Mantra Gladstone bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.310 ulasan

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Mantra Gladstone - Image 1
Mantra Gladstone - Image 2
Mantra Gladstone - Image 3
Mantra Gladstone - Image 4
Cnr Bell and O Connel Street, 4680 Gladstone, Australia

Deskripsi

Keistimewaan hotel

  • Superior hotel and apartment accommodation, perfect for short and long stays in Gladstone

  • 24 hour access to Fitness Centre

  • Various options for Dining from dining within the restaurant to ordering as Room Service

  • Links to the Community operated Yaralla Sports Club

  • Refurbished Conference rooms

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Lokasi hotel

Mantra Gladstone

Cnr Bell and O Connel Street
4680 Gladstone
Australia

GPS:-23.855718, 151.271056

Telepon
Fax +61 7 4979 8269

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Ruang rapat

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Peringkat ALL  4.5/5  1.310 ulasan

Peringkat TripAdvisor  4.0/5  516 ulasan

Sertifikat keunggulan 2023

Disappointed Returning Guest

Catatan Tripadvisor 2.0/5

Rob F Ulasan TripAdvisor tersertifikasi

To say I am disappointed with my recent visit to the Mantra in Gladstone is an understatement. Lots of changes there since my last stay 2 weeks previous. If you want to securely park your car now cost $15 per night, if you want to eat in the Bistro now cost $42.90 per person and oh you must book. If you want to have breakfast in the Bistro you must book. Book for 2 nights and your nightly room charge differ, not by much just around $30??? The staff at breakfast were very abrupt and very unhelpful, cause I didn't have a booking. I was not informed at any time during booking the accommodation or on arrival that I needed to book for breakfast. And oh the food was also very ordinary, dinner in the Bistro, breakfast in the Bistro and the Shingle Inn no better. Try the Shingle Inn pumpkin you surely will be disappointed. All adds up to won't be going back any time soon, I have been staying there for many years but last visit has put paid to that happening again.

Good morning robf12017 I am sorry to hear that the changes to the property are not to your satisfaction. As a very regular guest there are components that have changed recently including the ability to park undercover in a secure car park. This does come at a fee now for Mantra guests, where Peppers guests' gain this as part of their package, but understand that it is shock to the system when advised of a charge for the first time. Bookings for the restaurant have always been required and even more so now that we have an additional 32 rooms to cater for within the two outlets. The price for dinner has increased for the first time in a number of years, but now has the live cooking station both of a morning for omelettes as well as dinner cooking noodles/pasta depending on the evening. The attitude provided by the staff is far from acceptable and will be discussed. Happy to discuss further your stay if you wish. I do hope through time you will provide us with the opportunity in welcoming you back to the hotel in the future. Kind Regards Craig

Awesome stay in mantra

Catatan Tripadvisor 5.0/5

gagan k Ulasan TripAdvisor tersertifikasi

It was really a nice stay in the hotel. The girl who was working at night ( I forgot her name may be tayler) she was very helpful. The hotel was very clean and tidy from inside and outside. Ev charger is available in the parking which is great. Big parking area.

Good morning gagank436 Thank you for staying with us and providing us with details of your stay It was great to hear that you enjoyed the stay and that the staff, Taylor in particular, were able to make your stay memorable. We have a great team that work here and with the recent upgrades to car parking including the EV charging stations , dining options, the opening of the five star Peppers believe that our guests will be well catered for. Thank you again and look forward to welcoming you back in the near future. Regards Craig General Manager

Great accommodation

Catatan Tripadvisor 5.0/5

Alison S Ulasan TripAdvisor tersertifikasi

Totally unprepared for how wonderful this place is- don’t be deceived by the outside appearance. The Mantra at Gladstone is high class, well set out and we thoroughly enjoyed our stay. Room was stylish, and the bed was comfortable. Staff were friendly and welcoming. Room rate was affordable and was great value for money . The cafe (Shingle Inn) makes great coffee . The location is convenient and parking is easy. We will definitely come back. Highly recommend. Thank you 🙏

Good afternoon alisonsA1650VX I am glad that we were able to exceed your expectations. We do receive similar feedback, not expecting the quality and service levels within regional Queensland. The team are proud of working here and certainly shows when they gain comments of how welcoming and friendly they are to guests. We are continually looking to increase the offerings to our guests, which has recently seen the introduction of the Shingle Inn and will next week see the first five star property within Central Queensland, Peppers Gladstone, open it doors. I believe that the service levels provided by the team already match the five star rating and look forward to welcoming you back to the Mantra or even the Peppers Gladstone in the near future. Safe travels Kind Regards Craig General Manager

Nice place for a night

Catatan Tripadvisor 4.0/5

g s Ulasan TripAdvisor tersertifikasi

Great room, but the restaurant offering was very poor. Previously, you offered a table service restaurant with great food. Now, you have a buffet with cold and tasteless offerings, you have to go to the bar yourself to order drinks. The only bonus dinner was being able to pay extra to self cook a very tasty steak. Breakfast was equally bad. Standards have reduced significantly since previous visits

Thank you gs969 for your support and providing us with feedback from your recent stay There have been further changes to the restaurant since you were here including table service for beverages, a live cooking station for pastas and stir fry's for dinner and omelettes for breakfast. The hot rock remains and is still a big winner for guests. Your comments have been passed through to the appropriate team to be aware of and monitor moving forward. Thank you again for taking the time in providing us with feedback and look forward to welcoming you back and hearing your thoughts on the recent changes to the restaurant. Kind Regards Craig General Manager

Mantra Gladstone Business Trip

Catatan Tripadvisor 5.0/5

Ray B Ulasan TripAdvisor tersertifikasi

Nice and clean motel with all the amenities required located on site. A number of changes occurring for the better with new cafes and restaurants opening. Staff are exceptional, greet you with a smile and always willing to assist. Highly recommend and have stayed their probably 9 times in 10 years. It is not located in the CBD and is a bit out of the way but not an issue if you have a car.

Thanks rayb666 for your continued support of the property We are always looking to provide the best in product and service, which you would have seen from the early days where we were branded as a Mercure hotel, before refurbishing half o the rooms to be self contained rooms and change brands to Mantra. The latest refurbishment works will see an additional 32 rooms open up next week, creating a dual branded property. The Peppers and Mantra Gladstone. We look forward to welcoming you back again soon and informing you of the added offerings including the swimming pool and pool bar. Safe travels Kind Regards Craig General Manager

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 156 ulasan 8/10 Lokasi
  • 697 ulasan 9/10 Kamar
  • 681 ulasan 9.2/10 Pelayanan
  • 11 ulasan 7.8/10 Internet
  • 385 ulasan 5.7/10 Makanan
  • 295 ulasan 8.5/10 Kebersihan
  • 280 ulasan 8.9/10 Kenyamanan
  • 236 ulasan 7.5/10 Fasilitas

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.