Sofitel Kunming 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.7/5 817 görüş

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Açıklama

Otel ekstraları

  • Stay at the tallest hotel in Kunming

  • Pamper yourself in our luxurious spa

  • Dine with views across Kunming

  • The tallest buffet restaurant in Kunming

  • Only one hotel has the helipad

Konaklama olanaklarımız

Otelin konumu

Sofitel Kunming

777 South Huan Cheng Road, Xishan District
650034 KUNMING
China

GPS:25.0223790816, 102.7014398258

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.7/5  817 görüş

TripAdvisor Derecesi  5.0/5  4.334 görüş

A great ending of my Yunnan trip

Tripadvisor puanı 5.0/5

Travellover0773 Aileler - TripAdvisor onaylı yorum

The room is very spacious, nice design and very comfortable. Upon check in notice that the minibar has a very strong durian smell. I reported it on the second day and it was being replaced timely. Special mentioned to Jessica from the front desk who assisted me with the check in. She professionally completed the check in and assigned me with a nice room. In addition, she helped me with some online purchase delivery issues that I had. She offered to call the customer service and made necessary arrangement for the items to be routed to the hotel during my stay. Really appreciated her kind gesture. Also very thankful to Eric from concierge. As I have online purchased items that were kept in the “storage” place about 10 mins walk away from the hotel, he actually walked with my daughter to the place personally instead of just showing the direction. He is courteous and helpful throughout my stay. He greeted us whenever he saw us in the lobby. I had a truly memorable experience on my last destination of my Yunnan trip. Thanks to all the team member whom I met, including the housekeeping staff who kept my room sparkling clean daily.

Dear valued guest, Bonjour! Greetings from Kunming. We sincerely appreciate your wonderful comments following your recent stay with us at the Sofitel Kunming. We receive so many positive reviews, especially pertaining to the high service levels demonstrated by our dedicated Ambassadors. I will personally ensure that your message is shared with Ms. Jessica in front desk and Mr. Eric in concierge. We look forward to welcoming you back soon! Best Regards & Merci! Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

5 star hotel

Tripadvisor puanı 5.0/5

allanamyt2016 TripAdvisor onaylı yorum

It certainly is one of the best hotels we stayed in china The room is spacious with spectacular view of the entire city The bed,and pillows are comfortable. The breakfast buffet is amazing,with the restaurant located near the top floor with a 360 degree view of the entire city. The food variety is excellent with both local and western style cuisine.....after the breakfast there is no need for lunch!

Dear valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Nice hotel and Good service

Tripadvisor puanı 5.0/5

Rzing_Thada Solo travel - TripAdvisor onaylı yorum

I have been here on November 2023 so the hotel is great with the nice room with completed amenities. I love the size of room it is good and enough space to relax also the bed is crazy I can deep sleep for whole night. Staffs are very helpful and tried to response me in English even they are not fluent much but they tried to understand what I need to know. Breakfast was variety of dishes and coming with good tastes especially the panoramic view from the restaurant at the roof top. I will be back to stay if I back to Kunming 🙂

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Perfect place for a luxury holiday

Tripadvisor puanı 5.0/5

Fabionodariphoto Couples - TripAdvisor onaylı yorum

One of the best hotel in Kunming. Stuff is very friendly and ready to help. They can speak English, which is pretty rare in this part of China. The room was very clean and the mattress soft, which is another thing that shouldn't be taken for granted in China. Breakfast is absolutely great. Lots of options including a "cheese room".

Dear Valued guest, Bonjour! Thank you for your recognition of Sofitel Kunming, we appreciate your recommendation and we are delighted that you enjoyed your stay with us. As the first Sofitel brand hotel in Kunming, we have been committed to providing a wonderful experience for every guest. Taste delicious food and enjoy the unbelievable view at a height of 200 meters, it will give you an incredible experience. I will personally ensure that your message is share with the entire departments and we hope you can come back again and we are confident that you will have a perfect experience upon your next visit. Sincerely, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

Very good hotel but need to improve the membership service

Tripadvisor puanı 4.0/5

kiyouwong Couples - TripAdvisor onaylı yorum

Very good hardware. The food and breakfast in the executive lounge are very high standard. As a platinum member of Accor, although I received an email from the staff of the executive lounge asking about check-in preferences, I did not receive a response after I reply, and there was no preparation in the room during check-in , and no welcome gifts of members benefit. Check in at the front desk, until you get the room card, the front desk did not give a welcome drink card, and did not mention the benefits of the executive lounge, breakfast, etc. Member services must be improved!

Dear Kiyouwong, Bonjour! Warm greetings from Sofitel Kunming. Thank you very much for taking your time to share your constructive reviews on TripAdvisor! I am very sorry to hear that your experience did not meet your expectations especially in membership service at this time, I sincerely apologize for this. Dear Kiyouwong, I can fully understand your disappointed. Hotel membership service is the most important for member guest stay. From your helpful feedback, we will know how we can better improve ourselves and prevent future occurrence. As a Guest Experience Manager, again deeply apologize for this very inconvenient issue and I'm fully confident in my team right now. I will be great also to get your next stay details. Please feel free to send it to h8529-gm3@sofitel.com. Thank you again for sharing your comment and we’re really looking forward to welcoming you again and make your next stay Magnifique. Kind Regards, Emmy CHENG Quality & Guest Experience Manager Sofitel Kunming

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