Mercure Roma West 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 263 görüş

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Açıklama

Otel ekstraları

  • Tüm odalarda ücretsiz WiFi ve çay ve kahve yapma olanakları.

  • Castel Romano mağazaları ve lunaparkları yakındadır.

  • Ücretsiz kapalı otopark

  • Ücretsiz araç kiralama imkanı

  • 800 kişilik 15 odalı Kongre Merkezi.

Konaklama olanaklarımız

Otelin konumu

Mercure Roma West

Viale Eroi di Cefalonia 301
00128 ROMA
İtalya

GPS:41.785923, 12.434851

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Mchef Restaurant

Akdeniz ve dünya mutfağından lezzetler sunan şık ve davetkar restoranımız otelde konaklamayan müşterilerimize de açıktır.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.5/5  263 görüş

TripAdvisor Derecesi  3.6/5  1.526 görüş

Quite a comfortable though short stay

Tripadvisor puanı 4.0/5

JSS71 Friends getaway - TripAdvisor onaylı yorum

Visited mercure west roma for a short duration that is just one night. Reception area is quite huge with lot odf space around and coffee shops. Rooms are quite scattered that is on first floor and to walk for quite some time. Same with breakfast restaurant. We had to walk to third restaurant to eat. Room is quite big with all needed facilities. Staff is quite helpful. Overall a pleasent experience for one night wishes had a longer stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, the General manager

A kettle in room - blessed

Tripadvisor puanı 5.0/5

peggyang868 Friends getaway - TripAdvisor onaylı yorum

It’s comfortable and they have kettle. One of the 5 hotels that have kettle. It’s a good place. Check in was smooth because our tour leader already prepared everything properly. There is also nothing within our vicinity. Again triple room and we only got two bottles of water. Clean and comfortable Room is without aircond. Expected it in all countries that have winter. So don’t come during summer.

Dear Guest thank you very much for your good evaluation and comment. Your satisfaction is very importan for us. Thank you

Disaster and they really didn't care

Tripadvisor puanı 1.0/5

KikiinCanada TripAdvisor onaylı yorum

What a disaster. We were a 33 person group ... yes... 33 paying customers. When arrived at buffet breakfast with one other large group already being present we forcefully told ...not to sit in the hotel guest area where individuals were having breakfast... not even to use the coffee machine or water from that area. Imagine 60 customers herded into one small space. The front desk ...on Thursday october 24 said .." sorry " and did NOTHING. We often bring groups of 30, 35, 40 persons but NEVER will again . Rome has alot of other choices who CARE ABOUT their customers. Less than one star.

Dear Guest, Thank you for sharing your opinion and comment with us, I understand your dissatisfaction and disappointment and I ask you to accept our apologies. Our F&B manager took an individual initiative and for this I assure you all my commitment to give him a disciplinary action. For us this service is unacceptable and for this I ask you to give us another opportunity, because I assure you that all our services are highly appreciated by our guests. I hope you understand our mistake and accept my personal apologies. I hope you and your group come back to our Hotel to appreciate our daily and normal standard. Sorry again

Very good airport stay

Tripadvisor puanı 4.0/5

Alexjoey Aileler - TripAdvisor onaylı yorum

We booked for one night as we had an early flight via Fiumicino airport next day. Easy check in - was given room upgrade, free welcome drinks and complimentary breakfast due to Accor platinum (thank you Alexandra). Suite was good size with 2 toilets which was good for 2 adults and 2 kids. Free parking in the garage and next day 17 mins to Fiumicino airport. Recommended for an airport stay.

Dear Guest thank you very much for your beautiful commnent and for to have appreciated our Hotel, your satisfaction is very important for us. Thank you

Relaxing stay

Tripadvisor puanı 4.0/5

Sandy_JSR TripAdvisor onaylı yorum

Located at a calm neighbourhood. Stayed for a night during Europe tour. Our allotted rooms were reasonably spacious & clean and equipped with necessary amenities. Washroom was well maintained too. The buffet breakfast had good options. Overall, relaxing stay.

Dear Guest, thank you very much for your wonderful comment. Is a pleasure for me report to my staff your apprecement.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 160 görüş 6.7/10 Konum
  • 241 görüş 6.7/10 Oda
  • 262 görüş 8.3/10 Hizmet
  • 10 görüş 6.2/10 Wifi
  • 133 görüş 7.8/10 Kahvaltı
  • 105 görüş 6.4/10 Hijyen
  • 95 görüş 6.6/10 Yemek
  • 72 görüş 7.4/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

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