Mercure Roma West 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.4/5 477 görüş

En iyi fiyat
garantisi
Mercure Roma West - Image 1
Mercure Roma West - Image 2
Mercure Roma West - Image 3
Mercure Roma West - Image 4
Viale Eroi di Cefalonia 301, 00128 ROMA, İtalya

Açıklama

Otel ekstraları

  • Tüm odalarda ücretsiz WiFi ve çay ve kahve yapma olanakları.

  • Castel Romano mağazaları ve lunaparkları yakındadır.

  • Ücretsiz kapalı otopark

  • Ücretsiz araç kiralama imkanı

  • 800 kişilik 15 odalı Kongre Merkezi.

Konaklama olanaklarımız

Otelin konumu

Mercure Roma West

Viale Eroi di Cefalonia 301
00128 ROMA
İtalya

GPS:41.785923, 12.434851

Telefon
Faks +39 06 5083 4730

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Araba parkı
  • Evcil hayvan kabul ediliyor
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Mchef Restaurant

Akdeniz ve dünya mutfağından lezzetler sunan şık ve davetkar restoranımız otelde konaklamayan müşterilerimize de açıktır.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.4/5  477 görüş

TripAdvisor Derecesi  3.5/5  1.515 görüş

Disaster and they really didn't care

Tripadvisor puanı 1.0/5

KikiinCanada TripAdvisor onaylı yorum

What a disaster. We were a 33 person group ... yes... 33 paying customers. When arrived at buffet breakfast with one other large group already being present we forcefully told ...not to sit in the hotel guest area where individuals were having breakfast... not even to use the coffee machine or water from that area. Imagine 60 customers herded into one small space. The front desk ...on Thursday october 24 said .." sorry " and did NOTHING. We often bring groups of 30, 35, 40 persons but NEVER will again . Rome has alot of other choices who CARE ABOUT their customers. Less than one star.

Dear Guest, Thank you for sharing your opinion and comment with us, I understand your dissatisfaction and disappointment and I ask you to accept our apologies. Our F&B manager took an individual initiative and for this I assure you all my commitment to give him a disciplinary action. For us this service is unacceptable and for this I ask you to give us another opportunity, because I assure you that all our services are highly appreciated by our guests. I hope you understand our mistake and accept my personal apologies. I hope you and your group come back to our Hotel to appreciate our daily and normal standard. Sorry again

Very good airport stay

Tripadvisor puanı 4.0/5

Alexjoey Aileler - TripAdvisor onaylı yorum

We booked for one night as we had an early flight via Fiumicino airport next day. Easy check in - was given room upgrade, free welcome drinks and complimentary breakfast due to Accor platinum (thank you Alexandra). Suite was good size with 2 toilets which was good for 2 adults and 2 kids. Free parking in the garage and next day 17 mins to Fiumicino airport. Recommended for an airport stay.

Dear Guest thank you very much for your beautiful commnent and for to have appreciated our Hotel, your satisfaction is very important for us. Thank you

Relaxing stay

Tripadvisor puanı 4.0/5

Sandy_JSR TripAdvisor onaylı yorum

Located at a calm neighbourhood. Stayed for a night during Europe tour. Our allotted rooms were reasonably spacious & clean and equipped with necessary amenities. Washroom was well maintained too. The buffet breakfast had good options. Overall, relaxing stay.

Dear Guest, thank you very much for your wonderful comment. Is a pleasure for me report to my staff your apprecement.

Good Standard Hotel

Tripadvisor puanı 4.0/5

SierraHotel172 Aileler - TripAdvisor onaylı yorum

We stayed at this hotel for a few nights in the last week. The rooms were clean and moderate in space. Good amenities were provided. The room had both coffee machine and water kettle. The breakfast choice was really good. Liked the choices of pizza in the breakfast buffet. The staff were really professional. However the check in did take a bit of time.

Dear Guest thank you very much for your good evaluation and comment.

Bad rooms at Mercure Roma West n Rude Staff

Tripadvisor puanı 1.0/5

VrushalN Aileler - TripAdvisor onaylı yorum

The room allotted for us was in mess no cleaning at all staff very rude and didn’t consider the age factor. Still no rooms allowed for us families and senior citizens are suffering because of this…very poor service we asked him to keep the luggage and allow us for dinner as I had small children’s senior citizens and diabetic guests. Still no attention given

Dear Guest, thank youu very much for sharing with us your opinion. I ensure you that all our staff is friendly and correct and is very appreciated from all pur guests, if with you their had some problem, I give you my apologies and sorry for all. I and all my staff to continue in the future to us improvement for satify all our guests. Sorry again for your dissatisfaction.

ile iş birliği içinde TripAdvisor

Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 255 görüş 6.7/10 Konum
  • 416 görüş 6.6/10 Oda
  • 447 görüş 7.9/10 Hizmet
  • 16 görüş 6.9/10 Wifi
  • 212 görüş 8/10 Kahvaltı
  • 180 görüş 6.3/10 Hijyen
  • 160 görüş 8.1/10 Yemek
  • 122 görüş 8.2/10 Fiyatının Karşılığı

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Roma şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.