Mercure Rostov-on-Don Center 4 stars

Customer review rating (ALL Rating) 4.5/5 1,003 reviews

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Description

Hotel extras

  • Downtown location

  • Free Wi-Fi

  • Family rooms

  • Restaurant at the hotel

  • 2 conference halls

Our accommodation(s)

Hotel location

Mercure Rostov-on-Don Center

Voroshilovsky prospekt 35/107
344002 Rostov-on-Don
Russia

GPS:47.222531, 39.718705

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

D'ADJEMOFF

Start your day with breakfast, or enjoy lunch or a delicious dinner in our restaurant serving French and international cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,003 reviews

TripAdvisor Rating  4.5/5  465 reviews

Well located

Customer review rating 4.0/5

Pavel M. Families - Confirmed reviews ALL

Nice reception staff

Уважаемый Павел Миргородский, Благодарю Вас за то, что нашли время и оставили отзыв о Вашем проживании в отеле Меркюр Ростов-на-Дону Центр. Спасибо что отметили наше местоположение и сотрудников службы приема и размещения. Благодарим за Ваши конструктивные замечания. Любые отзывы наших гостей дают возможность улучшить уровень нашего сервиса и предлагаемых нами продуктов. Ваш отзыв был передан соответсвующему департаменту и недочёты уже устранены. Мы будем рады вновь принимать Вас в гостях. С наилучшими пожеланиями, Наталья Ковальчук Генеральный Управляющий

The best business hotel in Rostov

Customer review rating 5.0/5

Alex T. Couples - Confirmed reviews ALL

Nice. Recently refurbished. Cozy. Excellent location-at the Rostov city centre. Polite and helpful staff. Lovely breakfast.

Dear Aleksei T., We very much appreciate your comments regarding your stay at the Mercure Rostov On Don Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Wishes, Natalya Kovalchuk General Manager

Central and quiet

Customer review rating 4.0/5

My Families - Confirmed reviews ALL

Goid option for Rostov, centrally located, nice team, got upgraded to a bigger room. Very comfy beds. Common spaces need some updates though. Also a point to improve - the shower gel/conditioner etc are located in dispencers in the shower space - i could not get conditioner out of the bottle, not sure if empty or bad container/dispencer that needs a fix

Dear Maria Y., We very much appreciate your comments regarding your stay at the Mercure Rostov On Don Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, that is why your feedback is so important to us. Thank you for the feedback about the dispensers in the bathroom, we are already working on this issue. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, С наилучшими пожеланиями, Наталья Ковальчук Генеральный Управляющий

Well located and good stay.

Customer review rating 4.5/5

Dmitry Business - Confirmed reviews ALL

As always All on top.

Dear Dmitriy, Thank you for your feedback about your staying at Mercure Rostov-on-Don Center Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Natalia Kovalchuk General Manager

Good stay

Customer review rating 3.5/5

Tamer Couples - Confirmed reviews ALL

Everything is good except the parking (no free parking) and too few parking slots. So if you are using a car, then it’s not the best choice

Dear Tamer, Thank you for your feedback about your staying at Mercure Rostov-on-Don Center Hotel. Here at Mercure we constantly work on the best quality of service for every guest. We will pay attention on notes you left during your accommodation and hope next time when we see you all services will be at the highest level. Kind regards, General Manager Natalia Kovalchuk

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Other web-users rate our hotel

  • 455 reviews 8.1/10 Location
  • 681 reviews 7.8/10 Room
  • 564 reviews 9.2/10 Service
  • 14 reviews 4.7/10 WiFi
  • 460 reviews 9.2/10 Breakfast
  • 240 reviews 6.8/10 Cleanliness
  • 172 reviews 7.7/10 Food
  • 85 reviews 4.7/10 Value

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