ibis Astana 3 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.2/5 314 beoordelingen

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Omschrijving

Extras van het hotel

  • Gratis snel internet overal in het hotel

  • Goede locatie

  • Gratis parkeergelegenheid

  • Ontbijt vanaf 04.00 uur, laat ontbijt tot 12.00 uur.

  • Huisdieren toegestaan

Onze accommodaties

Hotel locatie

ibis Astana

38 Tauelsizdik Ave, Kazakhstan
010000 NUR SULTAN (ASTANA)
Kazachstan

Gps:51.138706, 71.465475

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Pendeldienst
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen

IBIS KITCHEN

Tijd voor lunch/diner? Geniet van heerlijk eten uit het à la cartemenu. Maak tijdens uw verblijf in ons hotel een culinaire reis in ons ibis Kitchen restaurant. 7 dagen per week geopend van 12.00 tot 23.00 uur

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.2/5  314 beoordelingen

TripAdvisor score  4.0/5  216 beoordelingen

Ibis with Bathrobes but no Wifi

Tripadvisor-waardering 3.0/5

ZenHealer7 Gecertificeerde beoordeling door TripAdvisor

I have stayed in Ibis all over the world and like their budget oriented value offering. However, I have never stayed in such a spacious room as here. It came with bathrobes and slippers but no wifi. My room was changed twice but still no wifi and I finally gave up using my expensive hotspot. Also, this hotel is located on the Right Bank while all important landmarks are on the Left. Further, as in this part of the world, breakfast is pathetic with industrial quality fare focused on the local carnivores. Even the coffee tasted like gutter water.

Нормальный отель три звезды но не более.

Tripadvisor-waardering 3.0/5

Александр М Gecertificeerde beoordeling door TripAdvisor

Останавливались в данном отеле на четыре ночи , у нас был двухместный номер Luxury, в одной половине двухспальная кровать ,а в другой раскладывающий диван, два санузла. В принципе по номеру всё устроило , но грязные рамы между окнами немного портили впечатление, а также номера данной категории находятся около лифта и некоторые гости забывают о том , что ночь и могут громко разговаривать проходя мимо вашего номера. В отеле как я понял постоянно останавливаются экипажи самолетов , они могут заселиться посреди ночи чем вызывать неудобство другим постояльцам отеля. Завтраки в отеле самые обычные. Рядом есть продуктовые магазины и вполне приличный и недорогой ресторан Столичная трапеза. По расположению до центра минут 40-50 пешком, хотя понятие центр у всех разное. Посмотрел отзывы по отелю , в основном положительные отзывы написали те у кого одна публикация. В моём отзыве сугубо личное мнение. Астана очень понравилась, спасибо за гостеприимство.

Уважаемый гость, Благодарим вас за такой подробный обзор вашего пребывания в нашем отеле! Мы рады, что в целом ваш номер вас устроил, и вы оценили его удобства. Прошу прощения за неудобства с грязными рамами между окнами и шумом от лифта. Ваш отзыв поможет нам улучшить наш сервис и предотвратить подобные ситуации в будущем. Относительно вопроса с экипажами самолетов, мы обязательно примем это во внимание и постараемся сделать все возможное, чтобы минимизировать любые возможные неудобства для наших гостей. Мы рады, что вам понравился наш город, и вы наслаждались вашим пребыванием. Благодарим вас за выбор нашего отеля и за ваше честное мнение. Мы надеемся видеть вас снова в нашем отеле при следующем посещении города!

Very very overpiced

Tripadvisor-waardering 1.0/5

evgenyo2023 Gecertificeerde beoordeling door TripAdvisor

Disgusting place. I booked a "premium" room but I was very disappointed. If my room was a "premium" I'm really sorry for guests with "casual" rooms... Cracking floors, old kettle, no bar or fridge. Just an old bed and shower are all that I have. Windows can't be opened and at the same time, A/C can't heat the room. It's just COLD in a room. Don't use breakfast here, it's overpriced cheap food, you can get breakfast twice for the same price and it would be good. 0/10 it must be 15$ per night, but the hotel administration pretends a lot...

Dear guest, I'm very sorry to hear about your disappointing experience in our hotel. It sounds like we did not meet your expectations, and I apologize for any inconveniences you faced during your stay. Your feedback is important to us, and we take it seriously. We are committed to providing quality services to our guests, and it appears that we fell short in your case. I will ensure that your comments about the room and breakfast are shared with the relevant teams for review and improvement. We aim to continuously enhance our services and make necessary changes to provide a better experience for our guests. Once again, I apologize for your experience, and I appreciate you sharing your feedback. If you have any further comments or concerns, please feel free to let us know. We hope you'll consider giving us another chance in the future to provide a more enjoyable stay. Thank you for bringing this to our attention.

Good hotel with nice team

Tripadvisor-waardering 5.0/5

myronzabigaylo Zaken - Gecertificeerde beoordeling door TripAdvisor

Nice welcoming by the team, I had luck to have a room with window that can be opened to get some fresh air. Despite the renovation that was ongoing it was quite and comfortable stay. Location was fine for me as my business meetings were close to the hotel and at the hotel, in the lobby bar.

Dear guest, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our hotel and had positive interactions with our team. It's wonderful that you were able to have a room with an openable window, allowing you to enjoy fresh air. We're glad that despite the ongoing renovations, your stay remained comfortable and peaceful. We're also pleased to know that our location was convenient for your business meetings both within the hotel and nearby. It's great to see that our lobby bar served its purpose for your needs. Thank you for choosing our hotel, and we look forward to welcoming you back for another pleasant stay.

Excellent

Tripadvisor-waardering 5.0/5

Milana K Gecertificeerde beoordeling door TripAdvisor

One of the best business hotel in Astana. I stayed here during 5 days because of my work trip. Good location, very helpfull and kind staff, nice city view, clean accommodation, bed was so cozy. Highly recommended.

Dear Milana, Let us thank you for choosing ibis Astana and your review. We are happy to know that you enjoyed the stay in our hotel. We will be glad to welcome you again.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 143 beoordelingen 9.4/10 Locatie
  • 352 beoordelingen 5.1/10 Kamer
  • 298 beoordelingen 8.9/10 Service
  • 24 beoordelingen 7.9/10 Wifi
  • 157 beoordelingen 3.7/10 Comfort
  • 136 beoordelingen 7.7/10 Ontbijt
  • 115 beoordelingen 7.3/10 Netheid
  • 66 beoordelingen 6.8/10 Sfeer

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