ibis Astana bintang 3

Catatan tamu Avis (Peringkat ALL) 4.2/5 314 ulasan

Jaminan Harga
Terbaik
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38 Tauelsizdik Ave, Kazakhstan, 010000 ASTANA, Kazakhstan

Deskripsi

Keistimewaan hotel

  • Meetings and events

  • Good location

  • Free parking

  • Early breakfast from 04:00 a.m., late breakfast until 12:00 a. m.

  • Pets allowed

Akomodasi kami

Lokasi hotel

ibis Astana

38 Tauelsizdik Ave, Kazakhstan
010000 ASTANA
Kazakhstan

GPS:51.138706, 71.465475

Telepon
Fax +7 7172 70 82 22

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat

IBIS KITCHEN

Time for lunch/dinner? Enjoy great food from the à la carte menu. Throughout the course of your stay at our hotel, take a culinary journey in our ibis Kitchen restaurant. Open 7 days a week, from midday to 11:00pm

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Peringkat ALL  4.2/5  314 ulasan

Peringkat TripAdvisor  4.0/5  216 ulasan

Ibis with Bathrobes but no Wifi

Catatan Tripadvisor 3.0/5

ZenHealer7 Ulasan TripAdvisor tersertifikasi

I have stayed in Ibis all over the world and like their budget oriented value offering. However, I have never stayed in such a spacious room as here. It came with bathrobes and slippers but no wifi. My room was changed twice but still no wifi and I finally gave up using my expensive hotspot. Also, this hotel is located on the Right Bank while all important landmarks are on the Left. Further, as in this part of the world, breakfast is pathetic with industrial quality fare focused on the local carnivores. Even the coffee tasted like gutter water.

Very very overpiced

Catatan Tripadvisor 1.0/5

evgenyo2023 Ulasan TripAdvisor tersertifikasi

Disgusting place. I booked a "premium" room but I was very disappointed. If my room was a "premium" I'm really sorry for guests with "casual" rooms... Cracking floors, old kettle, no bar or fridge. Just an old bed and shower are all that I have. Windows can't be opened and at the same time, A/C can't heat the room. It's just COLD in a room. Don't use breakfast here, it's overpriced cheap food, you can get breakfast twice for the same price and it would be good. 0/10 it must be 15$ per night, but the hotel administration pretends a lot...

Dear guest, I'm very sorry to hear about your disappointing experience in our hotel. It sounds like we did not meet your expectations, and I apologize for any inconveniences you faced during your stay. Your feedback is important to us, and we take it seriously. We are committed to providing quality services to our guests, and it appears that we fell short in your case. I will ensure that your comments about the room and breakfast are shared with the relevant teams for review and improvement. We aim to continuously enhance our services and make necessary changes to provide a better experience for our guests. Once again, I apologize for your experience, and I appreciate you sharing your feedback. If you have any further comments or concerns, please feel free to let us know. We hope you'll consider giving us another chance in the future to provide a more enjoyable stay. Thank you for bringing this to our attention.

Good hotel with nice team

Catatan Tripadvisor 5.0/5

myronzabigaylo Bisnis - Ulasan TripAdvisor tersertifikasi

Nice welcoming by the team, I had luck to have a room with window that can be opened to get some fresh air. Despite the renovation that was ongoing it was quite and comfortable stay. Location was fine for me as my business meetings were close to the hotel and at the hotel, in the lobby bar.

Dear guest, Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our hotel and had positive interactions with our team. It's wonderful that you were able to have a room with an openable window, allowing you to enjoy fresh air. We're glad that despite the ongoing renovations, your stay remained comfortable and peaceful. We're also pleased to know that our location was convenient for your business meetings both within the hotel and nearby. It's great to see that our lobby bar served its purpose for your needs. Thank you for choosing our hotel, and we look forward to welcoming you back for another pleasant stay.

Excellent

Catatan Tripadvisor 5.0/5

Milana K Ulasan TripAdvisor tersertifikasi

One of the best business hotel in Astana. I stayed here during 5 days because of my work trip. Good location, very helpfull and kind staff, nice city view, clean accommodation, bed was so cozy. Highly recommended.

Dear Milana, Let us thank you for choosing ibis Astana and your review. We are happy to know that you enjoyed the stay in our hotel. We will be glad to welcome you again.

Does the job for its price

Catatan Tripadvisor 3.0/5

990MatthieuL Bisnis - Ulasan TripAdvisor tersertifikasi

The staff is very friendly, and the Accord standard are respected. The room are equipped as per Ibis standards. I cannot have negative to say. I just had the feeling that the hotel is getting a bit old.

Dear guest, We are very appreciate for your comments. I will share you review with my team. We work for it every day, so thank you very much. Looking forward your next stay!

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 143 ulasan 9.4/10 Lokasi
  • 352 ulasan 5.1/10 Kamar
  • 298 ulasan 8.9/10 Pelayanan
  • 24 ulasan 7.9/10 Internet
  • 157 ulasan 3.7/10 Kenyamanan
  • 136 ulasan 7.7/10 Sarapan
  • 115 ulasan 7.3/10 Kebersihan
  • 66 ulasan 6.8/10 Suasana

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.