Mercure Iguazu Hotel Iru 5성
고객 평점 (ALL 평가) 4.6/5 788 리뷰
Children up to 12 years stay free with parents
Hotel with recreation and pool with pool bar
Guided walks through the Iryapú Jungle and visits to native communities
Meeting and event rooms for up to 300 people
30 minutes from the Mayor D. Carlos Eduardo Krause Airport
Selva Iryapu S N, Predio 600 Has, MISIONES
3370 PUERTO IGUAZU
Argentina
ANDES MAR:
RIO URUGUAY:
SINGER:
Cataratas del Iguazú Itl Airport 20km / 12마일 - 셔틀 서비스 서비스
Foz do Iguaçu Intl Airport 19km / 12마일 - 셔틀 서비스 서비스
GPS:-25.60345, -54.551239
체크인 시간 : 부터 - 체크아웃 시간 : 까지
International menu with subtle hints of local cuisine.
Relaxed environment, traditional drinks with touches of local flavors.
Surrounded by stunning jungle, our Pool Bar serves delicious drinks and a variety of snacks packed with regional flavor
The perfect place to relax both body and mind - admire the jungle whilst enjoying our whirlpool bath or simply relaxing on our comfortable chaises longues. Or why not try out our fitness center, equipped with state of the art equipment.
The perfect place to relax both body and mind - admire the jungle whilst enjoying our whirlpool bath or simply relaxing on our comfortable chaises longues. Or why not try out our fitness center, equipped with state of the art equipment.
100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon. 100 spacious and comfortable rooms with balconies at the heart of the jungle, with impressive views of the lagoon.
장애인 객실
트립어드바이저 평점 5.0/5
rita l TripAdvisor 인증 리뷰
We throughly enjoyed our stay at your hotel. Great cocktails out by the infinity pool and hot tub. The best part though were the local handicrafts and the little local kids and guitar player singing for us by the pool. We loved the fact that you had sandwiches and treats for them afterwards. Breakfast buffet was delicious and so was dinner. Our room was very comfortable.
트립어드바이저 평점 3.0/5
S_Just_S Couples - TripAdvisor 인증 리뷰
Hotel is fabulous. Well integrated into its natural surroundings. Nice rooms. Great bathroom (we were upgraded to a suite). Reception staff are very nice and helpful although it is a pity that they have to double as bellboys and seem to work very long shifts. Bar and restaurant staff are poorly trained, more interested in chatting with each other than serving the customers and completely overwhelmed once the restaurant is half full. Breakfast is average
트립어드바이저 평점 3.0/5
Navigator40864736000 Couples - TripAdvisor 인증 리뷰
Nice location not far away from the falls. Poor service at breakfast. I have a lot of allergies so I can not eat gluten, milk, cheese, egg and pork for breakfast. I although can not eat so much fruits because I have to take care about fructose. I did ask for some chicken for breakfast. Unfortunately this wish was denied even after asking the manager. I never had this before in an international hotel. Then I asked them if I am Muslim or Jewish if they would force me to eat pork. They told me that they would not either give me chicken just if you pay extra. This is really redicolus. I am very disappointed about this mercure hotel. Furthermore the foreign exchange rate USD to pesos is really bad and a ripp-off. It is 4% higher. I booked an advanced pavement rate. The amount was not deducted. Due to the more bad exchange rate to the USD awe lost all together about EUR 50. we can not recommend this Hotel.
트립어드바이저 평점 3.0/5
henrycP2723VJ 비즈니스 - TripAdvisor 인증 리뷰
I had a meeting at the hotel. In advance I did explaine my delay to Belen and she was very efficient and friendly. I hoped to be expected but I did not feel like that. The reception told me that no room available, the check In will happen at 12:00...etc...etc... I know those things. I had an event exactly at 11:30 and needed to take a shower and change clothes...After to express my disappointment many times the guy found a room. I did not feel as a gesture... The WI FI was worst during 24 hours. After that the hotel made a correction. I went to the bar to use welcome voucher. Asked for a glass of Red Wine...the waiter did not know the process and brought to me a dirty glass, smelling bad. I did not drink a wine and went out. Saturday we had a meeting in the hotel with special menu. Explained my Lactose intolerance but I am quite sure that the fish with Lime sauce had butter...that´s it
Dear Mr. Chmelnitsky, Thank you for taking the time to share your comments at Mercure Iguazu Hotel Iru. I regret that your experience has not met your expectations, allow me to express my most sincere apologies. The day of your arrival the hotel was with high occupancy and many of the reserved rooms were occupied with check out at 12:00 hs. We understand that your need to enter the room was for work reasons, believe me we have done everything possible to give you the early check in that you requested. At Mercure, we strive to provide a high quality service experience for each client, therefore, what happened in the restaurant with your welcome drink is not the kind of service we usually give. Rest assured that we are taking the appropriate measures to improve the problems and prevent future occurrences. We appreciate that you share your concerns, we will take into consideration each observation you have made and we hope you will give us the opportunity to provide you with a better service in the future. Please feel free to contact me for any other information you may want to share. <veronica.obregon@accor.com> Sincerely, Verónica Obregón General Manager
트립어드바이저 평점 3.0/5
Jacques C 가족 - TripAdvisor 인증 리뷰
The hotel itself is nice location, amenities etc but the staff has no consideration to the customer request and not even to their platinum members. It is disappointing. We were looking to enjoy that stay and it been transformed in permanent request for water soap services etc
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