Mercure Bangkok Makkasan 4 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 755 recensioni

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Descrizione

I plus dell'hotel

  • The Station : All day dining restaurant with Asian and International cuisine.

  • Wine Bar : M Wine Lounge.

  • Outdoor swimming pool with a garden area.

  • Unobstructed view.

  • Multi-level free car park for guests.

Le nostre sistemazioni

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Posizione dell'hotel

Mercure Bangkok Makkasan

1599 Kamphaeng Phet 7 Road, Makkasan, Ratchathewi
10400 BANGKOK
Thailandia

Coordinate GPS:13.75129, 100.55734

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

THE STATION

The Station è il ristorante aperto tutto il giorno e situato all'8° piano. Il ristorante propone piatti asiatici e internazionali, ricco buffet e menu à la carte con show-cooking, per sfoggiare tutto il talento dello chef.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  755 recensioni

Giudizio TripAdvisor  4.5/5  1.616 recensioni

Certificato d'eccellenza 2025

Weird check-out policy I have never experienced

Punteggio Tripadvisor 2.0/5

leopark27 Da solo - Recensione certificata TripAdvisor

Thank you for sharing your recent experience with us. We sincerely apologize for the inconvenience you encountered during the check-out process and for any discomfort caused by our team's handling of the situation. At Mercure Bangkok Makkasan, it is part of our standard operating procedure to perform a brief room check upon departure to ensure all charges are accurately accounted for. However, we understand that this may have felt unexpected, especially without prior explanation or clarity during your check-in. We deeply regret any miscommunication and the impression it left during your interaction with our team members, MILK and NETT. Your feedback has been shared with the relevant departments for review and retraining, as we are committed to ensuring transparent, courteous, and consistent service for all our valued guests, especially our loyal Accor members. Once again, we truly appreciate your comments, which help us improve. We hope to have the opportunity to welcome you back and provide a more seamless experience in the future.

excellent stay

Punteggio Tripadvisor 5.0/5

JOHN W Recensione certificata TripAdvisor

Thank you so much for your wonderful feedback and for being a valued ALL Gold member! We’re delighted to hear that you had an excellent overnight stay with us and that the room upgrade added to your experience. It's also heartwarming to know that Khun Ploy made a memorable impression with her warm and attentive service — your kind words will certainly be shared with her. We’re glad you found transportation convenient despite the location, and truly appreciate your high recommendation. We look forward to welcoming you back to Mercure Bangkok Makkasan again in the near future!

Good Stay if you're not in a hurry

Punteggio Tripadvisor 4.0/5

PatrickSatoLee Recensione certificata TripAdvisor

Thank you for sharing such a detailed and thoughtful review of your recent stay with us. We're delighted to hear that you appreciated the comfort of your room, the quality of our breakfast offerings, and the overall ambiance of the hotel. Your kind comments about the bed, amenities, and facilities are truly appreciated. We also sincerely thank you for your constructive feedback regarding the transportation service and concierge experience. We understand how important timely transfers are, especially during peak hours or when heading to the airport. Please rest assured that we are currently reviewing our shuttle service process and communication to better support our guests’ needs and ensure clarity upon arrival. Your insights help us improve, and we value your recommendation. We hope to welcome you back again in the future—perhaps with an even smoother experience next time.

Disappointed - especially about the location

Punteggio Tripadvisor 2.0/5

susan f Da solo - Recensione certificata TripAdvisor

Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that your stay did not meet your expectations, especially as you had chosen our hotel for convenience and were hopeful about the experience. We understand your concerns regarding the walk from the Airport Rail Link station and the difficulty in accessing the hotel by foot. While we do offer a complimentary shuttle service to and from nearby stations, we acknowledge that this information may not have been clearly communicated, and we’ll work to improve this. We also appreciate your comments on the in-room amenities. Your points about the toothpaste packaging, hangers, lack of ironing facilities, and absence of a bottle opener have been noted and shared with our team for review and improvement. Regarding the issue with the taxi, we sincerely apologize for the inconvenience and frustration this caused. We do our best to assist guests with reliable transportation, and we regret that this situation left a negative final impression. Your extensive experience traveling to Bangkok gives weight to your feedback, and we genuinely appreciate you highlighting both the positives and areas where we can do better. We hope you might consider giving us another chance in the future to provide a stay more in line with your expectations.

Fantastic Family short trip

Punteggio Tripadvisor 5.0/5

Franziska M Recensione certificata TripAdvisor

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our friendly staff, clean rooms, and convenient location near the Airport Link. It’s great to know that you appreciated the free shuttle service, our diverse breakfast selection, and the delicious à la carte options. We’re also glad you had a chance to relax by the pool on the 10th floor. We look forward to welcoming you back for another fantastic stay!

In collaborazione con TripAdvisor

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