Mercure Bangkok Makkasan 4 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 986 recensioni

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Mercure Bangkok Makkasan - Image 1
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Mercure Bangkok Makkasan - Image 4
1599 Kamphaeng Phet 7 Road, Makkasan, Ratchathewi, 10400 BANGKOK, Thailandia

Descrizione

I plus dell'hotel

  • The Station : All day dining restaurant with Asian and International cuisine.

  • Wine Bar : M Wine Lounge.

  • Outdoor swimming pool with a garden area.

  • Unobstructed view.

  • Multi-level free car park for guests.

Le nostre sistemazioni

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Posizione dell'hotel

Mercure Bangkok Makkasan

1599 Kamphaeng Phet 7 Road, Makkasan, Ratchathewi
10400 BANGKOK
Thailandia

Coordinate GPS:13.75129, 100.55734

Telefono
Fax +66 2 094 8800

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Navetta
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

THE STATION

The Station è il ristorante aperto tutto il giorno e situato all'8° piano. Il ristorante propone piatti asiatici e internazionali, ricco buffet e menu à la carte con show-cooking, per sfoggiare tutto il talento dello chef.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  986 recensioni

Giudizio clienti 3.0/5

Daniela C. Famiglie - Avvisi confermati di ALL

Non esiste collegamento con la stazione, che si trova a qualche centinaio di metri dall'altro lato della strada, divisa da new Jersey e binari. L'albergo ha servizio navetta che parte ogni ora: insufficiente. Le camere sono piccole. Io avevo prenotato una tripla, ma con il letto aggiunto non ci si muoveva. Inoltre il lavandino è nella camera e ci sono pochi spazi dove poggiare le cose. Il personale è gentile e disponibile. Buona la colazione. La palestra chiude troppo presto, alle 22.00.

Dear Ms. C., Thank you for taking the time to share your detailed feedback following your recent stay with us. We are pleased to know that you appreciated the friendliness and helpfulness of our team, the breakfast, and the ease of booking through the ALL Accor application. It is also our pleasure to learn that our team could assist you with your luggage arrangements, and that you felt well recognized as a valued member. At the same time, we sincerely regret the inconveniences you experienced during your stay. We understand your concerns regarding accessibility and the surrounding area, and we apologize for any discomfort caused when moving around on foot. While we do provide a complimentary shuttle service to nearby transport stations, we acknowledge your comment that the frequency may not always be sufficient, and we will review this for improvement. We also apologize for the shortcomings in room comfort and cleanliness, particularly regarding the space arrangement and the condition of the sink cabinet. This is certainly not up to our standards, and your feedback has been shared with our housekeeping team for immediate attention and improvement. Regarding the room design, kindly note that the open-plan layout, including the sink area, is part of our concept; however, we understand that this may not suit all preferences, especially for families or longer stays. We appreciate your comments about the fitness centre operating hours and the bar offerings, and we will review these aspects to enhance the overall guest experience. Thank you once again for your constructive feedback. We truly value your comments as they help us improve, and we hope to have the opportunity to welcome you back for a more comfortable and seamless stay in the future. Warm regards, The Management Team MERCURE BANGKOK MAKKASAN

Giudizio clienti 4.0/5

Alessandro M. Famiglie - Avvisi confermati di ALL

Relax e buon personale

Dear Mr. Alessandro M., Thank you very much for sharing your feedback and for rating your stay with us 8/10. We truly appreciate you choosing Mercure Bangkok Makkasan for your family trip. We are pleased to hear that you had a comfortable stay and enjoyed a relaxing experience with our team. It is also wonderful to know that you were satisfied with our breakfast selection. At the same time, thank you for your valuable comment regarding the WiFi speed. Please be assured that we have shared your feedback with our team for improvement to enhance the connection quality for our guests. Thank you once again for your kind support and recommendation. We look forward to welcoming you back to Mercure Bangkok Makkasan in the near future. Warm regards, Mercure Bangkok Makkasan Team

Giudizio clienti 3.5/5

Daniela R. Coppie - Avvisi confermati di ALL

Albergo pulito, camere standard piccole ma confortevoli e pulite, piccola piscina al decimo piano, zona fumatori piano terra e decimo piano. Pessima esperienza col ristorante. Navetta gratuita in orari prestabiliti per la vicina stazione della metro (1km).

Dear Daniela R., Thank you for sharing your valuable feedback and for choosing Mercure Bangkok Makkasan. We are pleased to read that you found our hotel clean and comfortable, and that you enjoyed the convenience of our shuttle service as well as the facilities such as the pool and designated smoking areas. However, we sincerely apologize for the disappointing experience you encountered at our restaurant. The delays and the quality issues you described do not reflect the standards of service and food presentation we aim to provide. We appreciate you bringing this to our attention and we have already shared your comments with our culinary and service teams to ensure immediate improvement in both food temperature control and overall delivery efficiency. We also acknowledge your feedback regarding the Wi-Fi stability. Our IT team will be reviewing the connectivity to prevent interruptions and provide a smoother digital experience. Your comments are extremely helpful to us as we work to enhance our guest experience. We truly hope to have the opportunity to welcome you back and provide a more seamless and enjoyable stay on your next visit. Warm regards, Hotel Management Mercure Bangkok Makkasan

Giudizio clienti 4.5/5

Gary P. Coppie - Avvisi confermati di ALL

Soggiorno di piacere. Ottimo servizio. Staff sempre cordiale ed attento.

Gentile Sig. P., La ringraziamo di cuore per il suo gentile commento e per l’ottimo punteggio! Siamo felici di sapere che ha trascorso un piacevole soggiorno e che il nostro staff attento e cordiale abbia contribuito a rendere positiva la sua esperienza. Le sue parole sono per noi una grande motivazione. Speriamo di accoglierla nuovamente presto al Mercure Bangkok Makkasan! Cordiali saluti,

Altri utenti web che hanno valutato il nostro hotel

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