Aparthotel Adagio Access Марсель Сен-Шарль 3 звезды
Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 515
23 rue Honnorat
RTM: 52 ST CHARLES
RTM: 1 ET 2 ST CHARLES
MARSEILLE MARIGNANE На расстоянии 25,2 км / 15,66 миль - Шаттл к оплате
GARE MARITIME На расстоянии 2 км / 1,24 миль
GARE SAINT CHARLES На расстоянии 0,11 км / 0,07 миль
Регистрация заезда с - Регистрация выезда до
Отзывы наших гостей
Реальные отзывы гостей, которые останавливались в нашем отелеУзнать больше
Worst place I've ever been
Примечание: Tripadvisor 1.0/5
gustavofm87 Деловые путешественники - Реальные отзывы TripAdvisor
You're lucky if you get to the hotel from the station and you haven't been robbed. The reception staff are the most unhelpful and rude I have ever seen in my long life as a traveler. Be prepared for surprises on your bill when you leave. Two 70 cm beds together make a very uncomfortable bed, but if you notice it, they don't care, it's your back so your problem. Much better options in Marseille.
Dear Gustavo, As previously told you our response to your first comment, we would like to thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Réception
Clean, great location but basic
Примечание: Tripadvisor 3.0/5
rylozza Couples - Реальные отзывы TripAdvisor
Rooms are basic but clean, with all the needed facilities in the kitchen (except a corkscrew!!). Staff are pleasant and helpful. Wifi very intermittent and not always a strong connection. Location is great, right by train station with easy access for day trips and a 10-15 minute walk to the water.
No priority welcome, no facilities, no breakfast
Примечание: Tripadvisor 2.0/5
DanK77 Реальные отзывы TripAdvisor
The hotel is without service described on accor website. Rude staff and room without toilet paper. No possibilities to have a breakfast, children was very disappointed for this. COVID-19 is not explanation of this situation. Hotel is also poor ready for virus.
Dear DanK77, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Marseille Saint-Charles. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Gaëlle Martinez, Assistante de Direction
Terrible Value and Terrible Rooms
Примечание: Tripadvisor 2.0/5
Travellers360 Реальные отзывы TripAdvisor
This hotel although situated next to the train station is very convenient however, the rooms are lackluster. Our room was very musky smelling and damp and the shower was broken and did not work. We were moved to another room but the damp and musk remained. The rooms were very old and seemed extremely dated and in poor condition. They were not clean by any standard and were filthy everywhere we wiped with a lysol wipe. I would not recommend this hotel as the pictures are an absolute lie to the state the hotel's rooms are in. We were only booked to stay two nights but it was so bad we had to move out and pay a bit extra to stay at a much better airbnb nearby. Terrible value and terrible rooms. I will not be staying at this property ever again and I will think twice before booking with any Adagio property again after this experience. The only plus side which is why I am not giving this property a one star review are the staff. They were very friendly and tried to fix as many problems as possible but were unable to fix the problems we had with the 2 rooms we were moved between.
Dear Travellers360 We have read your comment and are truly sorry that you were not happy with your stay. Your remarks are being looked at in detail so that we can offer improved services that are more in line with your expectations. Although we agree that the aparthotel is old (but well maintained, please see the comments), we can confirm that the photos are a good reflection of the current situation, we are therefore surprised by and unaccustomed to this kind of remark. Despite this, we sincerely hope that you are left with good memories of your stay. We would be delighted to welcome you back to our aparthotel Adagio . Gaëlle Martinez, Assistante de Direction
Good location, clean and cozy
Примечание: Tripadvisor 4.0/5
Sandra S Реальные отзывы TripAdvisor
The place was very cozy and clean, room equipped with a kitchen and board games were available in reception. The location was good right next to the train station and 15 minutes away from the Vieux Port on foot. However, it was kind of noisy being right next to the station.
Dear Sandranet00 Thank you for your comment and your recommendation of our aparthotel. We hope to see you soon in Adagio.
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