Mercure Inverness Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 3.9/5 633 ulasan

Mercure Inverness Hotel - Image 1
Mercure Inverness Hotel - Image 2
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Mercure Inverness Hotel - Image 4

Deskripsi

Keistimewaan hotel

  • An ALLSAFE Clifton Environmental certified hotel

  • Set along the banks of River Ness, in the heart of Old Town

  • In-house bar & restaurant serving authentic local dishes

  • Wedding facilities capable of accommodating 160 guests

  • Central location, within 200 metres from Train Station.

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Lokasi hotel

Mercure Inverness Hotel

Church Street
IV1 1QY INVERNESS
United Kingdom

GPS:57.478304, -4.226695

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

33 Church Street Brasserie

33 Church Street Bar and Brasserie offers traditional and internationally inspired cuisine, delicious desserts, a selection of fine wines and cocktails to complement your meal. In a relaxed atmosphere for an enjoyable dining experience.

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Peringkat ALL  3.9/5  633 ulasan

Peringkat TripAdvisor  3.5/5  695 ulasan

Comfortable stay in the heart of Inverness

Catatan Tripadvisor 4.0/5

Travel33480356619 Ulasan TripAdvisor tersertifikasi

My wife and I spent two (2) nights, with our tour group, at the Mercure Inverness Hotel and were very pleases with our stay. The room was comfortable and well appointed. What was interesting were the ear plugs provided by the hotel. The location sits near the River Ness which is situated in a congested area of nightclubs and pubs. We stayed mid-week without any issues. My guess is the area gets quiet rowdy and noisy on weekend nights The restaurant is good. The morning continental breakfast was fine. Overall, we enjoyed our time at the hotel,

Dear Guest We very much appreciate your comments regarding your stay at the Mercure It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fraser Peterkin

Excellent location; Needs improvement

Catatan Tripadvisor 3.0/5

mota1965 Ulasan TripAdvisor tersertifikasi

The location of Mercure is fantastic as it is right next to the river and right in the heart of Inverness. However, and given its age, it needs some improvements both in the rooms and in the common areas. It's not a new issue, but the Mercure chain must look at this jewel in the crown and produce the improvements that the hotel needs.

Dear Guest Thank you for taking the time to leave us review. We appreciate your constructive feedback and we understand that there are some areas we can can work on to improve our customer experience. We hope when you return to the area you come back to see us and the improvements we have made. Kind Regards Jason McLeod Operations Manager

Convenient and quiet

Catatan Tripadvisor 4.0/5

polarbug Solo travel - Ulasan TripAdvisor tersertifikasi

Good location a short walk from the station and overlooking the river. Only a stopover on the way further north, after arriving on a late train. Quiet comfortable room on the river side of the hotel. Good breakfast with varied choice. Good internet

Dear Guest Thank you very much for your review, we really appreciate good constructive feedback, and we hope to welcome you back again soon. Kind Regards Jason McLeod Operations Manager

Parking fine

Catatan Tripadvisor 1.0/5

nhu t Ulasan TripAdvisor tersertifikasi

Everything was fine until they charged us a £90 parking violation. We followed the instruction of the hotel to register our license plate at the front desk and they told us they would charge the parking fee of £10/night (if i remember correctly) to the card. Great, sound good! They lied. Make sure you get a receipt of some kind for your parking so you can dispute later.

Dear Guest We are sorry you had this issue with the car parking, the guest is responsible for entering their own car registration into the system. If this was done incorrectly this will have resulted in your parking fine. Please get in touch with the hotel with a copy of your fine and your reservation number and we can take a look at this for you. Kind Regards Fraser Peterkin

Way too Noisy

Catatan Tripadvisor 1.0/5

Bill M Ulasan TripAdvisor tersertifikasi

The room itself was okay. However, our room faced the street and had little soundproofing. The party in the nightclubs below raged on until 2:00 AM on weeknights and 5:00 AM on Saturday. There was a constant roar of loud music and yelling; a mix of revelry and angry outbursts. Sleep was next to impossible until the nightclubs closed. I suspect that if we had been on the other side of the hotel which faced the river, our experience would have been much different. We'll never know because the hotel management told us it was unable to move us to one of the river facing rooms. They did supply earplugs. Unless you plan on partying until the wee hours of the morning, you will want to seek other accommodations.

Dear Guest Thank you for taking the time to tell us about your experience at the Mercure I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are currently working with our local council to address the noise from the city centre We appreciate your sharing your feedback & concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 883 ulasan 9/10 Lokasi
  • 1.272 ulasan 5.8/10 Kamar
  • 1.268 ulasan 8.5/10 Pelayanan
  • 70 ulasan 1.2/10 Internet
  • 671 ulasan 3.4/10 Kenyamanan
  • 596 ulasan 8/10 Makanan
  • 502 ulasan 8.2/10 Sarapan
  • 391 ulasan 5.9/10 Kebersihan

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