Mercure Ayr Hotel 3 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 437

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Mercure Ayr Hotel - Image 1
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Dalblair Road, Ayr, KA7 1UG AYR, United Kingdom

Opis

O hotelu

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Central location in Ayr

Nasze pokoje

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Lokalizacja hotelu

Mercure Ayr Hotel

Dalblair Road, Ayr
KA7 1UG AYR
United Kingdom

Pozycja GPS:55.460657, -4.63166

Telefon
Faks +44 161 388 0915

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

THE BRASSERIE

Unwind in the Brasserie, for a chat over coffee or meeting over an informal meal, this styled restaurant offers a selection of internationally inspired dishes. Quick snacks to three course meals and are complimented by a range of fine wines.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 437

Ocena TripAdvisor  3.4/5  Liczba opinii: 1 101

Comfortable Hotel in excellent location

Ocena na stronie TripAdvisor 5.0/5

Pauline B Friends getaway - Opinia zatwierdzona w TripAdvisor

We stayed to visit family, we didn’t expect to have a sea view! Room including the bed was comfortable. Good shower. Excellent breakfast, good bar, really friendly and helpful staff. Only negative is the hotel could do with a decor refresh, but it’s not a brand new hotel so decor was acceptable. Watch where you park the car, seagulls leave calling cards on your car, but that’s what is expected at the coast

Dear Pauline, Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards

Rather disappointing

Ocena na stronie TripAdvisor 2.0/5

Jo H Opinia zatwierdzona w TripAdvisor

Great location and central. Front of house staff were very friendly. However very tired deco and standards of cleanliness. Chairs in bar embarrassingly frayed. We stayed for four nights and coffee/tea wasn’t replaced— dirty cups left in room each day. Dirty dishes and rubbish bags left by the lifts from the Housekeeping team. Furniture scratched and peeling away. Bathroom extractor fan not working. No plug sockets near beds. Stayed in Mercure hotels before and this was disappointing compared to others.

Dear Pjon, We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards

Jurassic Park Couple!!!

Ocena na stronie TripAdvisor 3.0/5

JakeLeighh Opinia zatwierdzona w TripAdvisor

Had an amazing weekend with my wife but unfortunately a couple next door a married couple were listening to what I think was Jurassic Park till late into the morning, I hope both of the boys had a goodnight but please be considerate of other guest. Apart from that we had an amazing weekend.

Dear Guest, We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards

£30 PER DAY TO PARK A CAR

Ocena na stronie TripAdvisor 1.0/5

Travel325680 Opinia zatwierdzona w TripAdvisor

DO NOT USE THIS HOTEL. They do not make you aware that the hotel car park is a private car park charging £30 PER DAY to park your car! They absolutely know that they are causing people to pay this by not being honest on their website. The staff just say - it’s a private but it’s the hotel car park

Dear Guest, We very much appreciate your comments regarding your booking at Mercure Ayr Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Kind Regards

Disappointing

Ocena na stronie TripAdvisor 3.0/5

Sara W Opinia zatwierdzona w TripAdvisor

Stayed here for 1 night whilst visiting family. Paid for the parking on arrival. Nipped out for less than half an hour. On arrival back home to 2 parking fines through the door. I paid immediately as it was only going to be £20 for paying quickly but didn't realise I been charged again for going out a second time and have been threatened with court action unless I paid £170,how is this fair?

Dear Sara, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team. with parking it is a private company that own it the hotel just gets discount on guests parking if you send a copy of your hotel receipt to the email on the back of your fine they will look into taking the fines off for you Kind Regards

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 352 Liczba opinii 9.2/10 Lokalizacja
  • 620 Liczba opinii 6.6/10 Pokój
  • 601 Liczba opinii 8.8/10 Obsługa
  • 263 Liczba opinii 6.9/10 Czystość
  • 226 Liczba opinii 7.9/10 Śniadanie
  • 162 Liczba opinii 5.3/10 Jedzenie
  • 134 Liczba opinii 3.7/10 Udogodnienia
  • 128 Liczba opinii 4.9/10 Klimat

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