Ocena klientów 4.0/5 Liczba opinii: 4 226
hotel certyfikowany ALLSAFE
An ALLSAFE Clifton Environmental certified hotel
Within two miles of Ayr station and Prestwick airport
Seven meeting rooms accommodating up to 200 guests
Overlooking the seafront, providing excellent coastal views
Feel Good Health Club with pool, spa and sauna
Zameldowanie od: 15h00
Wymeldowanie do: 11h00
KA7 1UG ayr
Kontaktowy adres e-mail :email@example.com
Zameldowanie od: 15h00
Wymeldowanie do: 11h00
All bedrooms feature a flat-screen TV, safety box and complimentary high speed WiFi. Guest rooms at the front of the hotel offer views of the Isle of Arran. In privilege and superior rooms you'll enjoy a Nespresso coffee machine, robe, slippers and sofa. Ironing facilities are available on request from the front desk.
Compact room with 1 double bed
Classic room with 1 double bed
Classic room with 2 single beds
Classic family room for 2 adults and 1 child
Privilege room with 1 double bed and sea view
W zależności od dostępności
Superior room with 1 double bed and sea view
Liczba sal konferencyjnych: 7
Maks. rozmiar: 257 m²
Maks. pojemność: 250 osoby
Maks. liczba uczestników bankietu: 225 osoby
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hoteluDowiedz się więcej
John M 30/08/2021 Opinia zatwierdzona w TripAdvisor
The only hotel in the world where you have to specifically ask for your room to have any form of cleaning.... then don't get it. It seemed impossible to simply get my room cleaned. Eventually towels were provided, but they didn't take the old ones, or empty the trash... or take the used coffee mugs away. Wifi was at best intermittent. No plugs or sockets near the bed for the usual overnight connectivity / charging. Very basic, tired breakfast. Warm rooms, needing the windows to be open, but being on a street-front, the noise was disruptive. In a normal year, I stay 100+ nights a year in hotels, this was a new experience. Some nice staff, but there needs to be some serious motivation to bring this up to the standard that it could be.
Hotel rather tired looking and run down
ecolinic 24/08/2021 Opinia zatwierdzona w TripAdvisor
Excellent location and Family room ideal for adults with kids. Unfortunately the room was pretty run down with a broken door handle,hole in the bathroom door ,coffee machine not working and not enough towels in the room. Staff were friendly and in particular the night porter was extremely helpful.
mrsmop56 10/08/2021 Opinia zatwierdzona w TripAdvisor
Have been going to this hotel off and on for years! Stayed for 2 nights 5-7 August 21 Waited from 3.05 till 3.35 for room! When we got to our room it had not been serviced!! We then we're given another room very small!! and no coat hangers at all !! asked a maid for them waited an hour and still had none there was no where to put your case !the expelair in bathroom did not work!! All in all a very disappointing stay!! All the waiting around totally ruined our first night!!
Wonderful Staff. Incredibly tired hotel.
resurrectioncyclesuk Business - 12/04/2021 Opinia zatwierdzona w TripAdvisor
Let's do the positive bits first - the sole member of staff that I saw was quite frankly a credit to this hotel and the Mercure/Accor chain. Your people are your best asset and this is no exception. The bad bits... Reception area looks tired and dated. Hotel communal areas are tired and dated. Bedroom was tired and dated - wallpaper peeling off the wall or small bits missing, paint chipped absolutely everywhere, decor quite frankly needs updating, and the windows or at minimum the window seals need replacing! Ayr is on the coast, so it gets a continual barrage of wind and even on a moderate wind night (30-35mph winds - I checked), the noise of the wind bypassing the missing and badly fitting seals left me with just 4 hours of broken sleep out of the 9 that I was trying to be asleep in bed. If it wasn't for the fact that the lady on reception was so nice, and the fact that I'd relaxed with 2 beers, I'd have asked for a refund and left during the night! (Drink/Drive alcohol limit is lower in Scotland than England/Wales by the way). I basically had no choice but to stay. Will definitely not stay again until they renovate the hotel... Including new glazing.
Good quality hotel in central location
928dereky 16/09/2020 Opinia zatwierdzona w TripAdvisor
Had a weekend break here and thoroughly enjoyed. Having stayed in a few hotels post lockdown I thought that the arrangements here, especially breakfast, was the best that we had encountered. Staff were very friendly. Room comfortable with a cracking view out to sea.
Najnowsze opinie: 20