Mercure Ayr Hotel 3 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 408 opiniones

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Mercure Ayr Hotel - Image 1
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Dalblair Road, Ayr, KA7 1UG AYR, Reino Unido

Descripción

Extras del hotel

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Central location in Ayr

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Localización del hotel

Mercure Ayr Hotel

Dalblair Road, Ayr
KA7 1UG AYR
Reino Unido

GPS:55.460657, -4.63166

Teléfono
Fax +44 161 388 0915

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

THE BRASSERIE

Relájese en el bar y restaurante Brasserie con un café o una reunión con un almuerzo informal. Este elegante restaurante ofrece platos de inspiración internacional, desde aperitivos ligeros hasta comidas de 3 platos complementadas por vinos de calidad.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  408 opiniones

Valoración de TripAdvisor  3.4/5  1.114 opiniones

BE AWARE OF SLY PARKING CHARGES. The unhelpful and discourteous manner in this hotel is appalling.

Nota de Tripadvisor 1.0/5

gh0stwalker Valoración certificada de TripAdvisor

This hotel parking is appalling. First you have to pay for the £7 privilege, then you don't get advised that there is a further rigmarole to go through to ensure that Smart Parking doesn't charge you again! They hit us twice! I got an amazingly poor response from the Front Ofiice manager who implied that mt wife was a liar, and that her staff "always tell customers of the procedures to go through". There wasn't even a hint of help being offered. I am appalled that Mercure, who are usuakky pretty good are happy with this hotel. Looking at the reviews about this, of which there are a few, I expect to get a copy and pasted response which shows the level of contempt for customers that they have here!

Dear Guest, Many thanks for your review. we can continue to provide the top-class service our Attention to detail is such an important part of the success of our business, so that guests enjoy their stay at all times. I am truly sorry that we messed up with the room’s element of your stay and will pass your feedback on to our team for further review. Once again, thank you for staying with us and we hope to see again. Kind regards.

Family wedding

Nota de Tripadvisor 3.0/5

266brendand Valoración certificada de TripAdvisor

No explanation of Hotel facilities upon check-in. Room was ok furniture has seen better days but it was clean. Bathroom small and toilet tight against the wall so not excatly comfortable fixed shower screen and no grab handle doesn't make it easy to get in and out of the bath. Breakfast was just ok nothing special food was Luke warm at best. Breakfast staff could do with some customer focused training. Reception and bar staff very friendly always greeted me with a smile. Would visit again but hotel could do with an upgrade.

Dear Brendand Thank you for taking the time to review your stay with us we are sorry that some of your stay wasn't as good as it should have been we try and make every guests stay as comfortable as we can, we hope you will give us the chance again to redeam ourselves in the near future. Kind Regards Gordon

Lovely 2 day break

Nota de Tripadvisor 5.0/5

Tarasmum62 Valoración certificada de TripAdvisor

We don't understand why there are so many negative reviews on this hotel. We came for 2 days and were given a massive room on the top floor, which was clean and comfortable. The staff are lovely and dinner and breakfast were delicious. This is our 3rd visit to this hotel and we'll definitely be visiting again.

Dear Tarasmum, Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr. Kind Regards

Nota de clientes de Avis 4.0/5

Manuel S. Familias - Comentarios confirmados ALL

Buena atención, habitaciones limpias, buena ubicación.

Dear Manuel S., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Asst Manager

Disappointed and very antiquated room, plumbing

Nota de Tripadvisor 2.0/5

M R Valoración certificada de TripAdvisor

Very disappointed with the small room: couldn’t shut window after opening for a very hot room, toilet was a nuisance to flush, had to request toilet paper, shower head never worked, internet connection was iffy, and no bedside table. Furnishings were on the “cheap” side. Grew tired of all the requests. Didn’t bother with showering. Very outdated and just not for me. Location was great with access to walkable eateries, shore, and shops, groceries but was not impressed with the fast food offerings atmosphere. Wanted to like Ayr but overall my choice of this hotel didn’t make for a memorable time and for Ayr. . Wasn’t for me and my tastes.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Ayr Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 409 opiniones 8.9/10 Ubicación
  • 704 opiniones 6.5/10 Habitación
  • 651 opiniones 8.6/10 Servicio
  • 7 opiniones 7.7/10 Internet
  • 307 opiniones 6.2/10 Limpieza
  • 239 opiniones 7.4/10 Desayuno
  • 166 opiniones 4.7/10 Comida
  • 150 opiniones 5.1/10 Relación Calidad/Precio

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Nuestros establecimientos cercanos

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.