Mercure Ayr Hotel 3 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 409 opiniones

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Descripción

Extras del hotel

  • Within two miles of Ayr station and Prestwick airport

  • Seven meeting rooms accommodating up to 200 guests

  • Overlooking the seafront, providing excellent coastal views

  • Central location in Ayr

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Localización del hotel

Mercure Ayr Hotel

Dalblair Road, Ayr
KA7 1UG AYR
Reino Unido

GPS:55.460657, -4.63166

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

THE BRASSERIE

Relájese en el bar y restaurante Brasserie con un café o una reunión con un almuerzo informal. Este elegante restaurante ofrece platos de inspiración internacional, desde aperitivos ligeros hasta comidas de 3 platos complementadas por vinos de calidad.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

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Más información

Clasificación de ALL  4.3/5  409 opiniones

Valoración de TripAdvisor  3.4/5  1.115 opiniones

Great hotel & stay

Nota de Tripadvisor 5.0/5

KSummerville Valoración certificada de TripAdvisor

We booked this hotel as attending a wedding in Troon. Which was only a 20 min taxi journey, £30 in total. Arrived late evening & staff were friendly & welcoming. Room was big & we had a fantastic view of Ayr beach and the sea. We were staying for 3 nights & included breakfast in our stay. Good value for money & when showing our friends the hotel, they ended up changing to here from where they had originally booked, due to the price difference. Breakfast was brilliant, so much choice & again, friendly staff working the breakfast area. Location is really accessible, 10 min walk from the train station & easy to find by drive. Only downfall was the parking. The hotel carpark is accessible to all but at a discounted rate for staying in the hotel. In my opinion, if you've already paid to stay in the hotel, parking should be free if they have their own parking area. But it was only £7 a day which is cheap compared to some places I've parked in. All in all, a fantastic stay!

Dear Guest Thank you so much for your kind feedback. I am delighted that you enjoyed your time with us and look forward to seeing you back in the near future. Kind regards Lindsay

BE AWARE OF SLY PARKING CHARGES. The unhelpful and discourteous manner in this hotel is appalling.

Nota de Tripadvisor 1.0/5

gh0stwalker Valoración certificada de TripAdvisor

This hotel parking is appalling. First you have to pay for the £7 privilege, then you don't get advised that there is a further rigmarole to go through to ensure that Smart Parking doesn't charge you again! They hit us twice! I got an amazingly poor response from the Front Ofiice manager who implied that mt wife was a liar, and that her staff "always tell customers of the procedures to go through". There wasn't even a hint of help being offered. I am appalled that Mercure, who are usuakky pretty good are happy with this hotel. Looking at the reviews about this, of which there are a few, I expect to get a copy and pasted response which shows the level of contempt for customers that they have here!

Dear Guest, Many thanks for your review. we can continue to provide the top-class service our Attention to detail is such an important part of the success of our business, so that guests enjoy their stay at all times. I am truly sorry that we messed up with the room’s element of your stay and will pass your feedback on to our team for further review. Once again, thank you for staying with us and we hope to see again. Kind regards.

Family wedding

Nota de Tripadvisor 3.0/5

266brendand Valoración certificada de TripAdvisor

No explanation of Hotel facilities upon check-in. Room was ok furniture has seen better days but it was clean. Bathroom small and toilet tight against the wall so not excatly comfortable fixed shower screen and no grab handle doesn't make it easy to get in and out of the bath. Breakfast was just ok nothing special food was Luke warm at best. Breakfast staff could do with some customer focused training. Reception and bar staff very friendly always greeted me with a smile. Would visit again but hotel could do with an upgrade.

Dear Brendand Thank you for taking the time to review your stay with us we are sorry that some of your stay wasn't as good as it should have been we try and make every guests stay as comfortable as we can, we hope you will give us the chance again to redeam ourselves in the near future. Kind Regards Gordon

Lovely 2 day break

Nota de Tripadvisor 5.0/5

Tarasmum62 Valoración certificada de TripAdvisor

We don't understand why there are so many negative reviews on this hotel. We came for 2 days and were given a massive room on the top floor, which was clean and comfortable. The staff are lovely and dinner and breakfast were delicious. This is our 3rd visit to this hotel and we'll definitely be visiting again.

Dear Tarasmum, Thank you sincerely for this wonderful five-star review of your recent stay with us. I am delighted that you enjoyed your time with us and very much look forward to welcoming you back when you are next in Ayr. Kind Regards

Nota de clientes de Avis 4.0/5

Manuel S. Familias - Comentarios confirmados ALL

Buena atención, habitaciones limpias, buena ubicación.

Dear Manuel S., We very much appreciate your comments regarding your stay at the Mercure Ayr Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alex Farrer Asst Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 421 opiniones 9.1/10 Ubicación
  • 728 opiniones 6.7/10 Habitación
  • 681 opiniones 8.8/10 Servicio
  • 7 opiniones 7.1/10 Internet
  • 313 opiniones 6.6/10 Limpieza
  • 251 opiniones 7.4/10 Desayuno
  • 171 opiniones 4.7/10 Comida
  • 154 opiniones 5.8/10 Relación Calidad/Precio

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