Mercure York Fairfield Manor Hotel 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.5/5 849 beoordelingen

Mercure York Fairfield Manor Hotel - Image 1
Mercure York Fairfield Manor Hotel - Image 2
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Omschrijving

Extras van het hotel

  • Free Onsite Parking

  • 9 Dedicated Meeting Rooms For Up To 120 Guests

  • Wedding Facilities Capable Of Accommodating 120 Guests

  • 18th Century Manor House With Original Features

  • 10-Minute Drive From York City Centre

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Hotel locatie

Mercure York Fairfield Manor Hotel

Shipton Road, York
YO30 1XW YORK
Verenigd Koninkrijk

Gps:53.994009, -1.131592

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Restaurant
  • Rolstoeltoegankelijk
  • Wifi
  • Ontbijt
  • Bar
  • Vergaderzalen
  • Roomservice

KILBY S RESTAURANT

Geniet van de sfeer in restaurant Kilby's. Maak een keuze uit diverse overheerlijke gerechten, die zijn bereid met verse ingrediënten uit eigen kruidentuin en regionale producten. Probeer een van onze goede wijnen als aanvulling op uw maaltijd.

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Meer informatie

ALL beoordeling  4.5/5  849 beoordelingen

TripAdvisor score  3.8/5  1.909 beoordelingen

Certificaat van uitmuntendheid 2025

Een oke hotel maar wel wat verouderd. Ontbijt en avondeten prima!

Tripadvisor-waardering 4.0/5

AnsJansen Zaken - Gecertificeerde beoordeling door TripAdvisor

Hotel is wat verouderd, maar wel schoon bed en schone badkamer. Ontbijt is prima, ruime keuze. Avondeten is ook goed. Personeel vriendelijk.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure York

Esperienza negativa

Tripadvisor-waardering 1.0/5

Lollipop830 Gecertificeerde beoordeling door TripAdvisor

Struttura non da 4 stelle, molto datata sia nella parte strutturale, che nelle rifiniture, che nell'arredamento. Puzza di muffa nei corridoi. Bagno indecente e scarsamente pulito, soprattutto il wc, con vasca da bagno antiquata con scarico otturato e separazione tramite tenda assolutamente non funzionale, soluzione tecnicamente sorpassata. Personale incompetente e disorganizzato. Colazione e cena fortemente deludenti per scelta e soprattutto qualità. Bar fornito di solo referenze da GDO. Esperienza davvero pessima. Unica nota positiva parcheggio gratuito e fermata del bus antistante l'hotel.

Dear Guest, Thank you for taking the time to share your feedback about your experience, we appreciate all the feedback provided by our guests as it allows us to monitor and improve the areas we may be falling short in. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. Please be assured that the point you raised has been addressed and taken on board by the management team, we will definitely look at amendments to our service delivery. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future Best Regards, Team Mercure York

Avis-klantbeoordeling 5.0/5

Martin B. Gezinnen - ALL bevestigde berichten

From check in to check out the experience of the staff was amazing. They gave my 8 year old an awesome first experience of what it was like to stay in a hotel for the first time. Special mention to Vanessa in the lobby bar who provided me and my family with an unforgettable time.... And also the staff on the reception who treated him as a VIP on check in and check out..:) Thank you again for an excellent stay

Dear Martin B., We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York

Hotel qua ligging goed, maar intern kan eea verbeterd worden

Tripadvisor-waardering 3.0/5

antiquariaat Zaken - Gecertificeerde beoordeling door TripAdvisor

Ontvangst mager, jonge obers niet goed opgeleid, kamer werd slecht schoongemaakt,; evenzo de badkamer. Er werd niet gezogen. De lift was meer dan een week kapot. Ontbijt goed, restaurant goed. Al met al vanaf de buitenkant OK, maar toch wel huiswerk te doen.

Hello, Thank you for your feedback. I am sorry for the shortfall in service and that the team were not trained well enough on the occasion you experienced. Your feedback is very much appreciated and critical to the Hotel improving best regards Mike

Een overnachting

Tripadvisor-waardering 3.0/5

Annie T Vakantie met vrienden - Gecertificeerde beoordeling door TripAdvisor

Het hotel was prima, mooie ruime kamer met sanitair.Personeel was behulpzaam. Goede bedden , wifi was niet erg sterk. Ontbijt prima , Het diner was ruim voldoende , maar niet erg smakelijk . Erg Engels.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 734 beoordelingen 9.3/10 Locatie
  • 1.687 beoordelingen 6/10 Kamer
  • 1.665 beoordelingen 9.1/10 Service
  • 38 beoordelingen 4.1/10 Wifi
  • 757 beoordelingen 8.4/10 Ontbijt
  • 619 beoordelingen 7/10 Netheid
  • 617 beoordelingen 5.7/10 Sfeer
  • 6 beoordelingen 7.8/10 Zwembad

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