美居格拉斯哥城市酒店 3 星

客户意见评级 (ALL 评级) 4.2/5 1,619 评论

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201 Ingram Street, G1 1DQ 格拉斯哥, 英国

描述

酒店其他优惠

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

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酒店位置

美居格拉斯哥城市酒店

201 Ingram Street
G1 1DQ 格拉斯哥
英国

GPS:55.860086, -4.249992

电话
传真 +44 161 388 0915

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

INGRAM STREET CAFE BRASSERIE

非合约照片

Ingram Street Cafe offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  1,619 评论

TripAdvisor 评级  3.5/5  1,508 评论

Amazing aftercare

Tripadvisor 评级 5.0/5

northern_yid 经 TripAdvisor 认证的评论

Just stayed the 1 night. Comfortable room and an enjoyable breakfast. I stupidly left my phone in the room and was already out of Glasgow when I realized. I emailed the hotel and got a prompt response from Emma on reception. She was extremely helpful and my phone is on the way to Blackpool as I type. Great aftercare and also a mention to Gabriel who followed up when Emma had finished her shift. If I say Emma, Emma, Emma, Emma I hope she gets more recognition.

Dear Northern_yid, We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, Gabriel and especially Emma. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. however, we have taken your comments on board. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office manager

Good, but could be Better

Tripadvisor 评级 3.0/5

Gerry M 经 TripAdvisor 认证的评论

This is a hotel in a very central location that makes almost all of the city reachable on foot. The staff are friendly and helpful. During our stay there was an issue with our allocated room not actually having been cleaned, but an alternative was quickly offered with a drinks voucher for the inconvenience. There was also an issue with the hot water supply that affected all guest, but this was rectified in good time. The rooms are tired and need decorating and the location can be noisy.

Dear Gerry, thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erica Coventry

Tiny tired room

Tripadvisor 评级 2.0/5

FrankandMabel Couples - 经 TripAdvisor 认证的评论

Small cold room. A heater that had to be supplied made it even smaller. Room carpet and general decor was tired.

Dear Frankandmabel, hank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erica Coventry

Good sleep

Tripadvisor 评级 4.0/5

Mcmcg13 经 TripAdvisor 认证的评论

Had a really enjoyable overnight stay in the Mercure hotel to celebrate my sisters birthday. I booked under the DBB rate and thought it was really reasonable for the centre of Glasgow. I like the fact it's super central being close to Argyle street/central/Queen Street stations and has parking too! Which is a massive plus . We stayed in a deluxe room and although not the largest of rooms it came with dressing gowns slippers water and coffee machine/kettle/hairdryer/ shampoo &conditioner etc. towels were so fluffy and the bedding was pristine. I thought the bed was really comfortable and I slept so well, i was thankful of the late breakfasts on a weekend! What made it for me was the wonderful and polite staff, Ellie on reception was the sweetest girl, so very patient with me and welcoming. Every member of stuff from the servers at dinner and cleaners and kitchen staff were so nice. Id mentioned that it was my sister's birthday and they arranged balloons and a banner and snacks in the room for us, my sister was so so pleased. It's little things like that when dealing with the public that means so much, it's really special. I also noticed the staff were consistently lovely with everyone who came in, it's good to see such good customer care 💕 Few weeks niggles as there always is, maybr more options could be available for dinner, but what we had was perfectly nice, but I honestly didn't hear a thing from surrounding rooms or street noise when the window was shut and I had a really peaceful sleep. I don't know why I've overlooked this place before and why I've read such mixed reviews it's definitely worth a try if you need somewhere central to stay.

Dear Mcmcg13, We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with Ellie and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Glasgow Team

Great for night away

Tripadvisor 评级 4.0/5

Marysia D 家庭住宿 - 经 TripAdvisor 认证的评论

Very central, bath in room rare for glasgow city centre, worth opening mercure account free and gets you welcome drink, small rooms, bar and reception area but so many places nearby. Room had basics but loved extra pillows. I'd rate hotel good but better than average.

Dear MArysia, We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry

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其他网络用户评价我们的酒店

  • 1,321 评论 9.6/10 位置
  • 1,819 评论 5.3/10 房间
  • 1,719 评论 9.5/10 服务
  • 63 评论 4.3/10 上网
  • 1,053 评论 3.7/10 舒适度
  • 697 评论 8.5/10 早餐
  • 678 评论 6.5/10 清洁度
  • 339 评论 7.9/10 食物

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