メルキュールグラスゴーシティホテル 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 1,619 件のレビュー

ベストレートをお約束
メルキュールグラスゴーシティホテル - Image 1
メルキュールグラスゴーシティホテル - Image 2
メルキュールグラスゴーシティホテル - Image 3
メルキュールグラスゴーシティホテル - Image 4
201 Ingram Street, G1 1DQ グラスゴー, イギリス

説明

ホテルのその他の情報

  • Within walking distance of the Glasgow Royal Concert Hall

  • The Ingram Street café bar offers a variety of light meals & snacks

  • Six fully-equipped function rooms which can host 220 people

  • Central location, nearby Queen Street train station

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

メルキュールグラスゴーシティホテル

201 Ingram Street
G1 1DQ グラスゴー
イギリス

GPS:55.860086, -4.249992

電話番号
ファックス +44 161 388 0915

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

INGRAM STREET CAFE BRASSERIE

非契約写真

Ingram Street Cafe offers a variety of light meals and snacks. For a full evening meal, you are spoiled for choice by a broad selection of restaurants and cuisines just seconds from the hotel. For a lighter meal, room service is available 24 hours a day.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  1,619 件のレビュー

トリップアドバイザーの評価  3.5/5  1,508 件のレビュー

Amazing aftercare

トリップアドバイザーの評価 5.0/5

northern_yid トリップアドバイザー認証口コミ

Just stayed the 1 night. Comfortable room and an enjoyable breakfast. I stupidly left my phone in the room and was already out of Glasgow when I realized. I emailed the hotel and got a prompt response from Emma on reception. She was extremely helpful and my phone is on the way to Blackpool as I type. Great aftercare and also a mention to Gabriel who followed up when Emma had finished her shift. If I say Emma, Emma, Emma, Emma I hope she gets more recognition.

Dear Northern_yid, We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, Gabriel and especially Emma. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. however, we have taken your comments on board. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry Front Office manager

Good, but could be Better

トリップアドバイザーの評価 3.0/5

Gerry M トリップアドバイザー認証口コミ

This is a hotel in a very central location that makes almost all of the city reachable on foot. The staff are friendly and helpful. During our stay there was an issue with our allocated room not actually having been cleaned, but an alternative was quickly offered with a drinks voucher for the inconvenience. There was also an issue with the hot water supply that affected all guest, but this was rectified in good time. The rooms are tired and need decorating and the location can be noisy.

Dear Gerry, thank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erica Coventry

Tiny tired room

トリップアドバイザーの評価 2.0/5

FrankandMabel Couples - トリップアドバイザー認証口コミ

Small cold room. A heater that had to be supplied made it even smaller. Room carpet and general decor was tired.

Dear Frankandmabel, hank you for taking the time to tell us about your experience at the Mercure Glasgow City Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erica Coventry

Good sleep

トリップアドバイザーの評価 4.0/5

Mcmcg13 トリップアドバイザー認証口コミ

Had a really enjoyable overnight stay in the Mercure hotel to celebrate my sisters birthday. I booked under the DBB rate and thought it was really reasonable for the centre of Glasgow. I like the fact it's super central being close to Argyle street/central/Queen Street stations and has parking too! Which is a massive plus . We stayed in a deluxe room and although not the largest of rooms it came with dressing gowns slippers water and coffee machine/kettle/hairdryer/ shampoo &conditioner etc. towels were so fluffy and the bedding was pristine. I thought the bed was really comfortable and I slept so well, i was thankful of the late breakfasts on a weekend! What made it for me was the wonderful and polite staff, Ellie on reception was the sweetest girl, so very patient with me and welcoming. Every member of stuff from the servers at dinner and cleaners and kitchen staff were so nice. Id mentioned that it was my sister's birthday and they arranged balloons and a banner and snacks in the room for us, my sister was so so pleased. It's little things like that when dealing with the public that means so much, it's really special. I also noticed the staff were consistently lovely with everyone who came in, it's good to see such good customer care 💕 Few weeks niggles as there always is, maybr more options could be available for dinner, but what we had was perfectly nice, but I honestly didn't hear a thing from surrounding rooms or street noise when the window was shut and I had a really peaceful sleep. I don't know why I've overlooked this place before and why I've read such mixed reviews it's definitely worth a try if you need somewhere central to stay.

Dear Mcmcg13, We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with Ellie and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Glasgow Team

Great for night away

トリップアドバイザーの評価 4.0/5

Marysia D ファミリー - トリップアドバイザー認証口コミ

Very central, bath in room rare for glasgow city centre, worth opening mercure account free and gets you welcome drink, small rooms, bar and reception area but so many places nearby. Room had basics but loved extra pillows. I'd rate hotel good but better than average.

Dear MArysia, We very much appreciate your comments regarding your stay at the Mercure Glasgow City Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erica Coventry

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,321 件のレビュー 9.6/10 ロケーション
  • 1,819 件のレビュー 5.3/10 客室
  • 1,719 件のレビュー 9.5/10 サービス
  • 63 件のレビュー 4.3/10 インターネット
  • 1,053 件のレビュー 3.7/10 快適さ
  • 697 件のレビュー 8.5/10 朝食
  • 678 件のレビュー 6.5/10 清潔さ
  • 339 件のレビュー 7.9/10 料理

Powered by Trustyou

周辺の他の施設

グラスゴーのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。