イビスバジェットグラスゴー 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 1,262 件のレビュー

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2a Springfield Quay, G5 8NP グラスゴー, イギリス

説明

ホテルのその他の情報

  • Free parking for all guests.

  • Hotel located outside of the low emissions zone (LEZ).

  • 無制限の冷製コンチネンタル朝食ビュッフェ（£）

  • Located 15 minutes walking from OVO Hydro and SECC

  • ペット可、暖房/冷房システム、ALL 会員向けに無料高速 Wi-Fi。

当ホテルの客室

ホテル所在地

イビスバジェットグラスゴー

2a Springfield Quay
G5 8NP グラスゴー
イギリス

GPS:55.855293, -4.274787

電話番号
ファックス +44 141 429 8027

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  1,262 件のレビュー

トリップアドバイザーの評価  3.3/5  2,235 件のレビュー

Fine hotel but terrible smelling hallways.

トリップアドバイザーの評価 3.0/5

Daniel M トリップアドバイザー認証口コミ

Staff are friendly enough we're happy to help us swap room as there was an issue with the TV. Rooms are tiny but ours was clean and the bed was fine but the pillows might as well not be there they are that flat. The breakfast is lacking it's just a continental with a tiny selection if it's included whatever but don't pay £8 for it there are food options everywhere. The biggest issue is the hallways leading to the rooms absolutely stink of sick or something along those lines its ridiculously potent the even sprayed air fresheners in there and the smell was overpowering those thankfully you can't smell it in the room but it's still disgusting to walk through again and again to the rooms.

Hi Daniel M, Thank you for taking the time to review your stay @ Ibis Budget Glasgow. We are please with the 3/5 rating but are disappointed you found the overall stay dissatisfying. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natashia Cairnie Assistant General Manager

Good value for $$, pleasant stay

トリップアドバイザーの評価 4.0/5

Elena M トリップアドバイザー認証口コミ

The room is a bit run-down, which is expected for this price. The hotel i very well located and is a pleasant 15 min walk to the city centre. The staff are nice and friendly. The 24/7 reception bar doesn't hurt. The breakfast is extra ($8.50) and definitely worth it. Would stay again.

Hi G8718ICelenam, We very much appreciate your comments regarding your stay at the ibis budget Glasgow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natashia Cairnie Assistant General Manager

Accessible Nightmare.

トリップアドバイザーの評価 1.0/5

Gwen F トリップアドバイザー認証口コミ

Had decent expectations before arriving which included proximity to Ovo Hydro, Buchanon bus station etc... That's were it ended for us. We arrived at the hotel from a 25 min walk from the bus station, which was great,arrived at the front double doors to a small foyer with 2 lifts. Before I arrived I asked if there was stairs available to access rooms and was told yes. I explained that my daughter has special needs and does NOT get into lifts and was assured it was no problem. BIG PROBLEM, reception is located on the 6th floor which we didn't care about as we are well used to stairs. The BIG PROBLEM is that the door from the 6th floor stairwell is only available to open from the other side. After a lot of faffing about we eventually got checked in and spoke to the lady of my daughter's needs again, and I was assured it was no problem and was told just to phone the reception number on the stair corridor door on returning back to the hotel from the night out. We returned later, couldn't get in. Phoned the number which was to central reservations who put me on hold for over 20 mins, I hung up, phoned up again to be put on to the same person to tell him of our needs, he said he could do nothing as he couldn't get through. We walked back down to ground floor only to be greeted by a security officer who couldn't speak very much English and didn't understand our predicament at all and kept saying "lift" "lift" I kept saying my daughter is special needs and doesn't use lifts even showed him her sunflower lanyard which he didn't seem to understand one bit. Other guests heard our discussion with the security guy and our predicament and were really nice to offer us help and suggested they went up in the lift to reception to get them to open the stairwell door whilst we climb all the way back up the stairs again. The security officer really didn't want us to be on the stairs and kept constantly saying lift, lift and we had to ignore in the end by going up to finally meet someone at the door of the 6th floor. A big thank you to those lovely guests or we would still be trapped. I suggest management really need to sort out a basic health and safety requirement to guests for stress anxiety free accessible exit/entry in the future going forward and maybe make it mandatory for members of staff to understand the green and yellow sunflower 🌻 lanyard worn by guests and maybe staff members understanding basic English for us to communicate properly for situations. I tried to order a pizza and drink for my daughter to calm her down after thus ordeal only to be told sorry no pizzas left. Enough said 🤷.

Hi Gwen F, Thank you for taking the time to tell us about your experience at the ibis budget Glasgow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would like to state that the security guard mentioned is not employed by ourselves, it is by the Springfield Quay, we will pass the feedback to their management to ensure they are more aware of accessible guests as I agree this is important to understand. I can only apologise about the delay in accessing the 6th floor, the team have been advised they need to ensure this is avoided at all costs going forward. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natashia Cairnie Assistant General Manager

It serves its purpose, ok for short stay

トリップアドバイザーの評価 4.0/5

Maria H トリップアドバイザー認証口コミ

It serves its purpose...It is close to the center and several restaurants and massive car park in front of the hotel. The room and bathroom are tiny but OK for short stay

Hi Maria H, We very much appreciate your comments regarding your stay at the ibis budget Glasgow. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natashia Cairnie Assistant General Manager

Not for me

トリップアドバイザーの評価 3.0/5

mary h トリップアドバイザー認証口コミ

It was ok. If your baseline is comfort, and you at very least like a kettle and a chair in your room give this place a swerve. There are hot drinks available in reception, but a) you're paying a premium and b) it's hardly convenient first thing in the morning. There were two brightly coloured stools in the room, tying in with the corporate colour scheme, but looking very much like adult versions of seating you find in the corner of a doctor's waiting room where the toddlers hang out. The ensuite was interesting. The loo was like being in a cupboard - if the light bulb went out you'd be in absolute darkness. The shower was in a separate cupboard sized compartment with a frosted door. The sink was in the bedroom. The TV worked. The breakfast was nice enough - self service, continental, but the dining area had either chairs which you felt precariously balanced on as you leant over your breakfast or stools like those already mentioned. The staff were all lovely - and redeemed a really mediocre stay.

Hi maryh769, Thank you for taking the time to tell us about your experience at the ibis budget Glasgow. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natashia Cairnie Assistant General Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。