Mercure Brighton Seafront Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 2.046 ulasan

Mercure Brighton Seafront Hotel - Image 1
Mercure Brighton Seafront Hotel - Image 2
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Deskripsi

Keistimewaan hotel

  • Our fantastic restaurant, bar & terrace on the Brighton seafront provides an idyllic backdrop

  • Grade II listed building with original features and newly refurbished bedrooms

  • The Coast View Suite is the ideal backdrop for weddings

  • The famous Bandstand is directly opposite the hotel

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Lokasi hotel

Mercure Brighton Seafront Hotel

149 Kings Road
BN1 2PP BRIGHTON
Britania Raya

GPS:50.822763, -0.155482

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

Coastal Brighton

Coastal is perfect for those looking to escape the bustle of the city, our restaurant on Brighton seafront allows you to indulge in fine selected dishes from our brunch & dinner menu, plus a range of exclusive local wines and Brighton-inspired cocktails.

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Peringkat ALL  4.2/5  2.046 ulasan

Peringkat TripAdvisor  3.6/5  782 ulasan

Served It's Purpose Very Well

Catatan Tripadvisor 5.0/5

robp367 Ulasan TripAdvisor tersertifikasi

Stayed here for 2 days whilst visiting family in the area. Was able to use the carpark when we arrived even though we couldn't check-in until later in the day which was very handy. Easy to find on the seafront. When checking in we were upgraded to a sea-view room which was unexpected. The room was excellent, clean and modern as well as being warm and comfortable. Good facilities and an excellent shower. The Hotel was by no means full and very quiet in the evening which was good. Staff all brilliant, friendly and welcoming. Breakfast was the usual fare, cooked buffet and a continental selection. Food was hot and edible. Overall this hotel served it's purpose very well and I would certainly look to book again the next time we are in the area.

Probably one of the worst hotels we have stayed in

Catatan Tripadvisor 1.0/5

Camper789537 Ulasan TripAdvisor tersertifikasi

Just bear in mind this was sold as a lovers weekend retreat package, I can't imagine a worse one! Costs: We paid £328 for 2 nights, bed and breakfast, with one night a 3 course dinner from a set menu. The costs would've been much more but by creating an account and paying for the non refundable rate we managed to get it at that price point. We stayed in room 160, supposedly a "privilege" room. If you want onsite parking that would be an extra £28 per night and it's on a first come first serve basis - which by the way, you can't book and pay for it in advance when you've paid for your room, you must enquire when you arrive at the hotel, so there's no guarantee of getting a spot. First impressions: hotel facade is well presented. The Reception/Foyer/Bar is beautiful, well decorated, warm and inviting but as soon as we left the reception and walked into the threadbare carpeted hallway areas towards our room, the inviting warm glow quickly disappears. Room 160: The room was cold, poorly lit, dirty, with poorly made bed, mould over the door, the air con unit was noisy and dripped water. The room has a musty smell. The bathroom was dirty and there were cracked tiles and if your partner were to use the bathroom, the ventilation system blows the smells into your room so you might as well have been in the bathroom with them. The room was very dated; if you need to find a socket to plug your devices in to charge, you're having to unplug the existing amenities - which defeats the point. It felt like we were sleeping in the staff quarters as right outside our room was where the staff would pile up the dirty laundry for collection. Food: honestly. Don't bother. We were told that as they were hosting evening events, there would be no food served after 5.45pm. So our so-called 3 course meal was initially going to be served in the bar, hunched over a low coffee table, which is unacceptable. They then put us in the breakfast room which made us feel like we were an inconvenience. The room was cold and draughty, definitely not feeling like a romantic meal for two. The food was underwhelming. Cold and bland. The best part of the meal was the sorbet... Which probably was bought in and not even made on site, for all we know. They shouldn't have sold us a set course meal as part of the package deal if they can't actually provide that service. We would've just eaten at the many restaurants nearby but we bought the package thinking we'll just stay in the hotel for the weekend to celebrate our 15 year anniversary. The only saving grace was that the staff were lovely, the location is excellent for all the many local pubs etc and breakfast was acceptable. Not outstanding, just acceptable. We made our feelings aware to the desk staff but we won't be holding our breath to hear from the management team. The hotel feels on its last legs and is just about trying to survive. The sad thing is that the venue wasn't even fully booked up, they could have upgraded our room, they could've allowed us to park onsite for a reduced cost, they could've provided better service but it generally felt like staff were trying their best but working in a poorly managed environment with insufficient training.

Needs to sort out condensation and heating.

Catatan Tripadvisor 3.0/5

255marthapatriciad Ulasan TripAdvisor tersertifikasi

My place of work book me these hotel, as part of a training package for myself and the rest of the team. We all experience problems with the rooms. My and other had mould in the windows, we have complain of cold rooms and old furniture. I complain at the end of my stay others complain as soon as they arrived and got rooms changed, I was to tired to deal with that. The breakfast room is small so make sure to get there early to get a seat. But the staff are helpful and efficient.

Drains / Mould / Broken Bed outright shambles of a hotel who’s ripping of customers

Catatan Tripadvisor 1.0/5

Steve I Ulasan TripAdvisor tersertifikasi

Awful awful awful stay, we stayed here the night to watch Jimmy Carr for my fiancés birthday and we decided to upgrade to the privilege room with a balcony in what we can say was dreadful, the room looks nothing like what was advertised, they also show rooms with a bath we had none, also show the room on the photos being much bigger, we were given a box room. This box room had a dirty and unusable mattress which was that bad it didn’t lay flat, it was like being on a slope. The room was dirty, it smelt or mould and drains, some lights didn’t work, hot tap in bathroom didn’t work and the air con made a high pitched noise in which you couldn’t use it, so the room was also cold. We both woke up cold and with awful backs, we aren’t old, 30s and 20s it’s actually a joke that this is supposed to be there best room and this is what there selling, they are outright ripping customers off and taking the mick as I’ve stated in tents which offer better accommodation than this place, I’d never ever set foot here again and if you’re booking this hotel I suggest you do the same!

Room was damp - we were in the Mews and it wasn’t great and it was cold - but location is brilliant!

Catatan Tripadvisor 3.0/5

wendyjaneferguson Ulasan TripAdvisor tersertifikasi

The rooms in the mews are cold and smelt damp, carpets are filthy and our room had an iron burn on the floor! The location of the hotel is excellent and breakfast was great. All staff are helpful and the reception area is lovely but the room was a let down We picked this hotel as we needed parking

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